Reviews (28)
Fantastic service & respectful technicians! They worked diligently to get our old house system to work with their new to us unit! They stayed until our system was up and running cool! Thank you so much!!!!
Starace rescued me! A+ all the way. My AC went out and I opened a claim with my home warranty company. Starace took the claim and I called them right away to let them know the urgency needed to repair due to having a 1 year old. Starace showed up within 2 hours and had the system fixed and working within 30 minutes. Professional. Timely. Super considerate! A+ folks!
My AC went out on a 105° day, and this company had a knowledgeable, kind repairman fix it within a couple of hours of me contacting them. Highly recommend.
The installers of my new A/C and heating unit just left my house. I appreciated Starace's service very much. The representative named Andrew called last week to let me know that my installation day would be this week. He called again the evening before to tell me the exact day and time (between 8:00 and 9:00 a.m.) to expect the workers. Ruben called that morning and was 20 minutes from my house and arrived promptly. Ruben was very professional yet friendly and I could see that he was very hard-working. Later in the afternoon, the crane came to remove the old unit and lift up the new unit. At that point, Blake and Art joined Ruben to finish the last part of the day. May I add... these men are a homemaker's dream: they clean up after themselves. Thank you are you help and service.
I worked with Andrew on a new A/C unit for my residence. He was very professional and responsive. Great price for my new unit and installed the same day I hired them.
Star ACE is what I like to refer to Starace as.. these guys are spot on in all aspects of the business have had the replace units and service units they come through and get the job done ✔👏👍🇮🇹
Sam was our technician and he was super thorough! He had to come back several times even on his off hours to figure out our ac problem. He was always really nice and called to check up on us and see how the ac was working. In the end it was a rewiring issue that he was able to do himself. Nice work! thanks guys!
The crew arrived on time and was very efficient! They replaced our air conditioning unit in the time that was quoted to us. Willie and his crew were very polite and friendly. Andrew even came out the following day to check that the system was working right! I would highly recommend this company!
They did 1200 $ of work , didn’t work , came back put new thermostat, rewired the mother board , said it needed to be replaced, I called another company they fixed the wires , put a new thermostat because the previous one was wired wrong , now everything works good, Starsce told me I needed a new unit , they even gave me a estimate , be cautious if you use them
I was absolutely satisfied with the excellent service that this company has provided I would recommend them to anyone looking for great and honest service.
Professional, Punctual and Pleasant! This company knew more than any of the other ones we have had out. I couldn’t be happier with their level of service and knowledge.
Friendly and professional work. They did a great job on my AC super cold now!!
Only went with because AHS called them out and once you are doing a service call AHS doesn't want to switch providers. Watch your back, they like to try and pull fast ones on their customers. Tried to charge us $400 for a new AC stand, then charged us but used the old stand. When we called them on it they said they would refund us $200. So $200 for nothing? When the city inspector came out he found other issues that needed to be corrected too because they used other old parts from the old AC unit they were replacing. Save yourself the trouble and use a company that isn't crooked.
Technician arrived early, resolved problem, would recommend to others.
CAUTION this company will try to rob you blind they were sent out by my home warranty to fix my a/c they reported it needed to be replaced which was true then I got a quote on out of pocket expenses for $1,875 contacted my warranty company and they explained what's not covered then contacted a/c company for a explanation of the $1,875 that they wanted me to pay they refused to give me a break down of the work that was being done only saying return modification,drain line,breaker etc before anyone would fork out $1,875 for a repair I'm sure they would want to know what is being done I called back two weeks straight and got nothing but the billing secretary who thinks she knows what she's talking about when it comes to installs she still refused to put me in touch with someone else in the office and tell me what was being done sad part about it is the tech who came to my house never even looked at my return set foot in my house to measure or anything and I explained to her this how can someone give a quote without even looking over the equipment SAD all I can say is if your a customer with no knowledge in air conditioning then watch out point to mention I am a certified universal tech That's held a hvac-r license for over 10 years once I pointed that out to her they stopped taking my calls all together.
Excellent service, very knowledgeable and arrived early.
Wonderfull people to work with. Their service installing my new unit was very good. Everything was explained regarding my old units issues. Installers explained my new unit. Office staff is great to work with. Thank you TEAM Starace!!!
Great office & service staff, always helpful & polite. Work for company that manages commercial buildings that Starace has service contracts on. Service calls are done usually the same day and emergencies right away. I recommended this company for and A/C & Heater needs
I would like to say thank you !! Got home from work my A/C was out ..(wow ) called every A/C in town Starace Mechanical came to my rescue and did a temporary fix so i would not have heat stroke in this valley or spend money on a room and was there in under 30 minutes ...was very impressed . they game me long term option to my 17 year old A/C unit which is running very smooth now ... again thank you !!
Had them come by my house 3 times in a month and a half. Their technicians seem to have a lack of knowledge and training especially when it comes to trouble shooting. Their technician said my motor was seized so he wanted to charge me 700$ to replace and he never checked the run cap (capacitor ). After consulting with another local company and doing my owname research it says to start with capacitor then move on with trouble shooting from there.so I replaced it and put everything back together and it fired right up. This company does its best to sell you a new unit or charge you for a job that is unnecessary when all I needed was a 16$ part. Be careful if you decide to use them!