Reviews (100)
Luis Sotelo deserves a five star review. Multiple had come to the house to look at air conditioning unit. None of them gave me the right information. Although it was bad news, he did offer a viable solution that I trust. Thank you for your honest and trustworthy professional advise.
Fantastic experience and expertise with our HVAC unit. Made sure he checked all vents and our main unit. Kudos to Rolando our technician. Definitely recommend using their services and Rolando.
Adrian was a very nice and informative person, he was able to give us a quote and was professional.
David service was extremely professional and knowledgeable.
I had an extremely pleasant experience with Justin’s overall customer service. Not only was he able to come earlier than the set appointment but he was able to complete everything in a timely manner. If I have any problems in the future, Justin will be the one we go to.
Double D came out and made sure we were well inform as far as keeping the system efficiency as good as possible.
Nexgen was quick to respond to our inquiry for HVAC service and was able to schedule an appointment within a few days. Felipe was thorough, informative, and professional. He provided video and pictures to support his recommendations and findings. We would definitely recommend him.
Wonderful service provided by David. Will definitely recommend his company for AC needs for summer heat.
Justin was on time thorough knowledgeable courteous and we highly recommend him
We just had an appointment with David and Rolando. They were thorough, professional, fast, and very, very knowledgable. 5 star service through and through. And, they even offered to help us upgrade the system and get all the tax credits!
David D. Was extremely intensive. He made me aware of many hundred I did not know about my AC system. Excellent customer service!!
Justin Leishman was extremely knowledgable & explained every aspect of the problems involved. A very pleasant personality to boot. He is an absolute asset to your company.
NexGen is the best! Their service is top notch, thorough, very responsive and reasonably priced. David, our tech, was helpful and even researched a possible issue with the size of our unit. He went above and beyond to double check, get more photos, and reviewed it all with his boss. Thankfully it all worked out and no need for any fixes. When he mentioned the possible issue, I thought maybe an upsell might happen. Thankfully he was just looking out for what's best for me! I was blown away with his care and concern. So impressed and highly recommend NexGen.
Justin was excellent and did the full AC inspection. He was on time, called before arriving to confirm and was polite and professional.
I would not recommend nexgen to anyone. I was very surprised by their lack of professionalism and poor sales tactics considering how large the company is. I received a verbal estimate that was significantly higher than 4 other reputable companies. I asked for a quote in writing (via email) and never received it. The woman who gave me the verbal estimate spent most of the time bragging about her many years of experience she had and that I wouldn't find anyone else who knew this industry better than her. She told me that I'd be making a bad decision if I went with a different company. I did, and I am VERY glad that I did not choose to go with NexGen.
Pleased with services…Yearly maintenance and cooling systems check…The technician was professional and explained in detail what was being done…Fairly priced.
David did an amazing job! He thoroughly went through the process. He was on time and introduced himself and the company he worked for really well. Great service! Highly recommended! A+++++++
Justin was extremely professional and willing to explain everything in great detail. Highly recommend.
We are very happy with NexGen. Yasmin Inzunza was very professional, and worked with us to get the best possible rate to fix our central heater. Excellent communication. Highly recommended!
Justin was very professional. I’m a little concerned about the price, but have no idea how much that should’ve been. Hopefully it was all professionally and honestly done. I have to go with what he suggested because I don’t know anything about the air conditioner or heating units. It seemed a bit pricey, I do not know what to compare it to