Reviews (18)
They are located in Santa Barbara but said they don’t service the Santa Barbara or Goleta Area?
They tried to cheat me. Toilet wouldn't flush well. Told me pipes were corroded. Wanted $20,000 to fix it. Another honest plumber said it was only the toilet. New toilet worked perfectly so it wasn't the pipes. This review is for Rooter Hero in the San Fernando Valley.
The cost estimate provided was so ridiculously high that I actually laughed ... $530. So, I did it myself in 15 minutes with $30 in parts. That calculates out at $2000 per hour! I will never call them again.
The tech. Came here he was nice and polite. He checked the plumbing problem and gave me estimate..
Great customer service, gentleman on the phone was quick and helpful. He called me w/in 10 minutes to say he secured a plumber to come out. Matt was on time and very personable. He explained everything to us before performing any work. I will use them again 💯!
They are very professional and have a very pleasant attitude.
Cesar and Ken were really helpful and were very patient. Those two guys were knowledgeable and helpful. Pure professionals
Total rip off at 510.00 per faucet when all that was needed two new cartridges. They were late, no estimate given or i would have told them to kick rocks. 2 hrs total work time including 40 mins to fetch parts. Really John? The only good thing about your co. Are the plumbers. Nice professional guys. Always on the up sell though. Thanks for the beating.
Scheduling was a bit weird but when I expressed dissatisfaction, they were quick to make the situation right. The actual repairman who did the work was very pleasant, professional, and knowledgeable. Pricing was a bit high but work was great.
Tony was fantastic
Called in the afternoon, had someone show up that evening. Fixed the problem.
Great service- Albert was on time, cleaned up when he was done and was honest and worked quickly. I was able to use a $77 drain clean out coupon on a Sunday!
I highly recommend Rooster Hero Plumbing. They dispatched a plumber right away to fix a blockage that was causing water to leak all over our bathroom floor. Hector was very professional and knowledgeable. He was also very respectful in our home.
Difficult job and he did it well thanks
Work done as estimated and ran camera free of charge...thanks
Rooter Hero is efficient, effective and reasonable. Will continue to use for my plumbing problems
Great company. Super professional. On time. Great price and value. Highly recommended!
Plumber showed up on time and got the job done.