Reviews (14)
Kind and knowledgeable staff! They go out of their way to best assist you in the best professional matter! If you are not licensed with a c20 or not a contractor employed, do not bother going to any HVAC parts house as you will not be helped! Keep up the good work Johnstone!
Won't allow anyone besides contractors. I was trying to purchase parts for a contractor and was refused.
I spoke with Beto. He refused to get his boss or anybody else to talk to me because I did not have a contractors license. I disclosed I was not a contractor only that I was looking for help or at least help to find a place that could sell the parts to fix an home air compressor motor. He refused. Johnston is a big company and it’s shocking that they could allow somebody so unprofessional to represent their business. For what it’s worth, anybody who wants help, go somewhere else. You will be glad you did. Don’t waste your time with these people. You deserve better service. Good luck!
Great friendly service
Excellent customer service
Very nice place to buy HVAC products.
Great service for the HVAC contractor to get supplies, or home owners to get referrals to contractors. The team inside is super helpful, and knowledgeable about their products.
Top notch people!
Always 5 star. Best Johnstone ever! Bob you the man!!!!
Didn't go there
Really good service
Johnstone Santa Ana is great. Customer service is excellent. They are always willing to help and research the parts and equipment I need. Special shout out to Alfred, he is the man when it comes to ordering any parts or equipment. I only go to them when I need those First Company drain pans or air handlers. They are an awesome HVAC supplier!
Bad service
Miserable. Poor service Rude people