Reviews (100)
William was great. Very knowledgeable, professional and answered all our questions.
I cut off by one of their cars with the plate number 81978G2 they should hire new drivers.
Jeff is knowledgeable, professional and helpful. Excellent service.
Fantastic service, very competitive pricing, great communication, helpful and friendly personnel. Highly recommend Oak Island Heating & Air Conditioning
Best in the business. I used this company for one of my homes I rent out in the San Marcos area and they have me for life.
Very professional. Explained details of analysis. Provided options for my aging system.
The best experience I have had with any a/C service repair person. Told me exactly what I needed to know.
Arturo Rivera the HVAC tech from Oak Island was on time and was able to diagnose and repair the problem quickly! He had the necessary equipment and parts to fix the problem! He explained the problem and solution and recommended future care to keep the equipment running properly and to extend its life. We now have Air Conditioning back in operation blowing cold air!
Terry was very knowledgeable and friendly I will definitely ask for him next time I need service
Jeff was very knowledgeable, and informative. He was comfortable talking about work that could be done to improve performance of our ac, without being pushy. I would recommend him to others!
The technician is very good. Shared all of his findings and was efficient
We have a HVAC maintenance contract with Oak Island. Today’s service was for our air conditioning systems. Their service tech Jeff came out this morning during the time slot we were assigned. As has all other Oak Island staff we have seen over the years, Jeff was very polite, pleasant and efficient in his work. We were extremely pleased with how he conducted himself and with his explanations of work completed and other proposed preventive measures. We have been with Oak Island since 2019 when they installed new units for us due to a house fire. Even thru early Covid, they managed to service us with added protocols for us as well as themselves. We were satisfied and confident then and now. Thank you!
William is an excellent technician and is very knowledgeable in A/C & Heater System Maintenance and Repair
We are very happy we went with Oak Island to install our new heating and air conditioning system for our 2 story home with separate Google Nest learning thermometers to control the temps on each floor. Everything about the process was professional from the initial consult with the company who took down our information then scheduled a site inspection for the bid and sent multiple reminders via text, email and phone. Austin showed up as promised, did a through inspection of our current heating/ac systems, explained all the product options throughly and then prepared a very through bid on site based on what we wanted. There were no hidden fees in the bid, no urging us to buy something we didn’t need or wouldn’t add value to our home. There was something so refreshing and transparent about this process that we accepted the bid right then and we were scheduled for install a week later. As promised. we received text, email and phone reminders. Osiel and his crew (3 in total) arrived on time, were extremely professional and friendly, respected our home inside and out, came with everything they needed to do the job and protect our flooring, asked me to approve everything as they installed things and finished in the timeframe they had said, leaving everything clean. Osiel made sure everything was working perfectly and spent time to train me on the Nest system, showing me the dual floor system was working perfectly in each room and the air conditioner in the back yard was strapped down, and quiet, as promised. The new heater required the removal of a couple pieces of molding to get it through the attic access and a drywall repair person was scheduled through Oak Island before Osiel left to come out to make the repair at a date of our convenience. I have no doubts the repair will be made with the same level of professionalism. The final HERS inspection process was explained by Osiel and so far everything is scheduled for that as promised and we couldn’t be happier. H
Arty is professional technician, who is thorough and efficient. I look forward to his next visit.
Terry was on time, efficient, friendly, considerate and knowledgeable. Great appointment; great representative! Thank you!
Terry was knowledgeable and had solutions for our HVAC maintenance and possible future repairs.
Very satisfied with the heat pump installation along with new ductwork. The crew was professional and knowledgeable.
Uriel was polite, professional, and informative. He completed the work expeditiously and gave us an excelkent report if what he found and did.
I got two AC units installed from this company that I got in touch through Costco. Cris Young, who I believe is the owner, came to my home and convinced a different brand which was a bit costlier. He is a very humble guy and professional. Though my experience with installers was completely different. They did not install one unit where it was decided earlier and convinced me that the previous configurations will not work. Cris and I met last year for a heater installation and he saw how my AC units were installed and offered me to fix it if I would buy heating system. I haven't bought my heating system but I really wish their installers would have installed those AC units properly. Now, I have been asked to pay $500 if I want AC unit to be replaced how I wanted it earlier. This is definitely not something any customer should go through and I wish they can correct their mistake. Cris if you are reading this then please work with me and get that AC unit re-installed how we agreed to.