Reviews (13)
We called Empire Custom Cooling on 4th of July weekend because our air had stopped working. Travis answered our phone call on a Saturday and came out on Sunday to help us with our air conditioner!!! He was on time, personable, knowledgeable and completely transparent with what was going on. His communication was outstanding both on phone, via text and in person. Pricing was fair and job was well done. We will definitely be using Empire Custom Cooling for our future AC/Heating needs and referring our friends and family as well. Thanks again Empire Custom Cooling!!!
Incredible service! The owner Travis responded immediately to our service request, found a way to squeeze us into his busy schedule and was able to immediately identify the problem, and fix it quickly. He even went the extra mile and drove to help us on a Holiday weekend. He explained everything very thoroughly and clearly is an expert in his trade. We’ll never call anyone else with our A/C needs. Very professional, honest, and prompt.
Great service and pricing!! Thanks guys!
Travis was on time, very professional and did a great job! I would recommend Empire Custom Cooling to anyone looking for affordable, reliable service for their HVAC.
Very professional customer service. Wanted to make sure my A/C system was ready for the summer heat coming soon, and now it blows super cold. Can't wait until I need it, as I feel it will be better than ever. Thanks for the great service.
Wend above and beyond, very knowledgeable, honest and trustworthy. It’s hard to find good companies like this. I don’t always leave reviews but when someone takes pride in their work I think it deserves merit.
Very professional, on time and friendly. They are very thorough and will answer all questions asked they go above and beyond. This is the only company I will use.
Im very happy with the customer service they provide I highly recommend them.
I purchased a property without heating, and the ac was broken. Empire came out and fixed the problem, and installed heat quickly. They also fixed my rental property when another company couldn't find the problem and had to diagnose 3 days in a row. Highly recommended if you want straight forward pricing answers and work done correctly the first time.
My wife and I were purchasing a property and had a very short time to have the heater installed to make appraisal.we made the decision after contacting several other places and they were able to knock it out in 2 days with extremely nice work and pricing was actually less than the quote ..so it was a win all around..very happy
These guys work like a well oiled machine! Did a whole reduct and swapped out my old unit in just a couple days. I couldn’t be happier, hit up empire custom cooling for all things HVAC related.
Extremely professional, clean and friendly, and always happy to answer any questions. They will take care of all your heating and cooling needs.
Empire custom cooling is a great company to use for all your HVAC needs. Very reliable, quality work and most important runs their business with Integrity.