Reviews (64)
Honest. Professional. Skilled. Knowledgeable. Cost effective. Timely. All I can ask. Thank you!
Hi 5 was on time and very professional. I would recommend this company to anyone looking for a stove repair.
Steve is a gem!!! He came on time, professional, smart, savvy and saved us! He came to fix our fridge, saw that we should have it under warranty and recommended that we call Electrolux to fix it since it would be a pretty penny to fix himself. Also, he assured us that this should not happen to our less than 5 year old fridge. However, if the warranty does not cover (which i’ll find out tomorrow), I’ll be calling him back to have him fix it. Second, as he was on his way out, i asked him about my gas range because the left front top would not start, i’ve been managing without it since I have a 48’’ range. He looked it and fixed it. Then he reminded me that i said something about the griddle having problems. He looked at it, recalibrated it and it FINALLY worked after having worked only 1 time in 5 years. He is just salt of the earth, goodness in humanity. I would bring him back in a heartbeat for anything else in my house. Hi-5 is 10 stars!
We have been having a hard time looking for quality appliance vendor to dispatch our work orders to, not until we get connected to Hi-5 Appliance Repair. They respond to work orders well and what I love the most is their proactiveness and effective scheduling. They are indeed professional and they do quality work! I highly recommend them.
Steven did a great job, did up front research to understand which parts to bring and then very efficiently fixed our refrigerator water dispenser. Would definitely refer and use again.
I called to arrange for them to come out and repair our washing machine. When I told him the error code, he said I could easily fix it myself and explained how to do it. I appreciated his honesty and willingness to help out a customer without making money off of it. Not all companies would do that!
Fixed my oven on the spot and was done in less than an hour! He showed up at the beginning of the window and was very clean, quiet, and professional while fixing.
Called on Monday and he returned call and made an appt. for Thursday. Kept me informed of arrival time. An 18 yr. Old Viking fridge, so expected the worse. Steve was great, told us the problem and fixed it. Also, very tidy. 5.0 stars +.
5 stars all the way around!
Steve with Hi-Five Repair went above and beyond to assist us with our repair. We bought 2 new Samsung Wine Refrigerators almost 2 years ago. While they both ‘refrigerate’ properly the electronic read out went out on the then the other in the first year. We contacted Samsung only to find they were not supporting that model yet with replacement parts. I’m sure Covid did not help. Months later I contacted Hi-Five (only repair company that would work on the Samsung) and he said he could find one but not both of the parts we needed.I said we would wait until her could get both and repair at the same time. He called me a month later to say he had been checking and found the 2 parts. He came on time, did the repair quickly and was very pleasant to deal with. Could not be happier with our repair. Thanks Hi-5 and Steve. Will use you again!
Steve is very knowledgeable. He provided excellent service and fixed my washing machine. I will definitely use this company again in future.
I was very pleased with the sort out, needed part(s) acquisition, time of arrival, conduct of the necessary work, availabiliy and use of modern tools, and focus on the repairs. It was impressive and thorough.
Have used Hi-5 Appliance Repair multiple times, always great service at a fair price.
Hi-5's Steve did a thorough diagnose and found that a filter clog was causing the float to stay activated and keeping the water from running. All other functions were ok and I learned a few things from Steve as well. I wouldn't hesitate to use them again for any appliance repair work.
Steve was so kind & knowledgeable. He talked me through how to troubleshoot a problem with our dishwasher over the phone & I was able to fix it without needing him to make a service visit. We’re so appreciative and will definitely reach out to him again if our appliances go on the fritz.
Quick response, professional service, fair price for diagnosing and fixing my gas oven. Thank you!
Steve our technician was on time and efficient. He explained every step and made me feel confident about my choices. Great value!
Excellent customer service!
We recently hired Hi-5 Appliance to repair a horrible screeching sound in the clothes dryer that came with our new home. The high pitched screeching sound made being at home while laundry was drying almost unbearable. Steve arrived on time and communicated when he was on his way to us next. He worked quickly and quietly to replace the items needing replacement, and had the necessary parts in his truck, so the dryer could be fixed immediately for an affordable price. Using our dryer is so much more peaceful now, thanks to Steve and Hi-5 Appliance. I'd definitely use them in the future.
very professional.