Reviews (100)
PAC Aire installed our system last year and were out recently for a service call. Jessie was kind, professional and very patient. I’ve had technical issues with the thermostat and he worked with tech support from the t-stat manufacturer until the issue was resolved. Can’t say enough good things about the technicians and the install crew, everybody I’ve dealt with has been amazing!
Michael Marshall, Great service and personality. Very helpful!
The technician were professional and clean. Great service
Tyler was exceptional. Professional and knowledgeable.
The technician was professional but he seemed a little green at his job. Also he didn’t have his name on his shirt. Overall he was very nice
We’ve had excellent maintenance and repair history with Pacific Aire. My parents have had the Elite membership for years and it’s worth it! They responded very quickly too!
Friendly staff provides excellent service in a timely manner.
Pacific Aire installed heat pump system, now 3 years old. System works great, no problems. Customer Service and the technicians are very efficient and easy to work with. Tune ups twice a year keep the system running smooth. I am very satisfied with the service. Recommend Pacific Aire to anyone.
Technicians are always professional and thorough in performing semiannual maintenance of our heating and AC equipment.
Pacific Aire provides a link so you can be aware of arrival time. Love that. Michael arrived on time clean and professional. He did a complete maintenance on our system replaced the filter checking all ready for the summer heat. Recommend Pacific Aire!
Ricardo, Stevan and Lexi were so pleasant and knowledgeable. Always so helpful.
We are so happy that we are part of the Pacific Aire family. The service has been excellent. The technicians are professional and knowledgeable. They answer all are questions without any confusion. I recommend this company to anyone who needs assistance in their HVAC systems.
Our tech, Steven Henson, was a pleasure to work with. Polite, knowledgeable, and friendly. All of the Pacific Aire staff really make an effort to make sure their customers are taken care of. I highly recommend.
Love this company very prompt and knowledgeable the service is the best. The technician’s are very friendly and friendly.
Excellent service! We had multiple issues with our heating and cooling system and Michael Marshall dealt with them one by one both with courtesy and thorough attention. He then went beyond the call of duty when he investigated our attic for a possible water leak as a result of Pacific Aire installing new insulation a few months ago. He found no evidence of any water leak or damage to the piping and then got on our roof and discovered that a cracked roof shingle is the probable cause of the water leak into our front room! Thanks again Michael for your service and diagnostic professionalism. Highly recommended!
Ivan and Derek were very thorough and very professional. I highly recommend Pacific Aire
We have used this company for many years, first to service an existing system and later to install a new one. This semi-annual service was performed by Steven Hansen who was the most thorough technician we have seen. After checking the system in our main house he took a look at our brand new system in our ADU on the same property, less than a year old. He identified a small leak and replaced a common outlet with a surge protector. Pacific Aire is all about preventing problems and making your HVAC run longer. Very happy with their service.
Pacific Aire replaced our AC a year ago and I can’t say enough good things about them. The installation was fast and professional and whenever they come to do the routine maintenance, everyone is SO nice! A very nice young man came by to make sure everything was shipshape for the summer and he was great. He changed the filter, cleaned the compressor, made sure everything was running optimally and documented everything.
Pacific Aire installed a complete new HVAC system. They moved our heating system from a hall closet to the attic, quieter and freed up the closet. PA also cleaned our attic removing old insulation and replaced it with new insulation. They installed our new AC unit to code. They keep track of our maintenance schedule. Technicians are professional, explain everything they do and provide pictures. Very clean work and always wear shoe covering. We are very happy with the company and the staff.
As usual, the service tech was friendly, very knowledgeable, answered all questions, reviewed his work with me, and made recommendations.