Reviews (100)
Alex was very helpful and courteous and on time. In the future we will call on your company again for any plumbing, AC needs. Thank you.
Matt was wonderful! He was on time, friendly, clean and efficient! Thank you Matt!
Our technician, Darryl, was very professional, knowledgeable and friendly! He was a pleasure to work with!
We have used Biard & Crockett for well over 30 years for our plumbing needs. Their service is always top-notch!
Baird & Crockett came the day they were called and then again the next day to clear a stopped plumbing pipe. They were thorough and professional
Eric the technician was very professional, organized, and efficient. Water heater installation went smoothly and timely. Explained what the plan was and executed the plan.
Darryl and Rafael were professional, kind, and experienced. They checked my unit and provided status and suggestions on how to keep it running well. The process was simple and straightforward. Thank you!
He arrived 1 1/2 hours early. I love this!!
Darryl did a good job servicing our water heater. He was very professional.
Cesar and his co-worker were wonderful. We have been without heat for three nights and they found the problem in 5 minutes, and repaired it right away. This is always our experience with Biard and Crockett.
OK. No problem with the service technicians. However, the only service required was a filter change. Evidently, this was not included. Would not renew.
The quote was slightly expensive, though even if it was the cheapest quote, they way the technician snapped at me when trying to understand the quote, I would not have gone with their team nor refer them. When asking how come the quote was significantly higher than previous times to unclog our sink with another company (twice the amount, I figured maybe there was an additional problem), he snapped at me and raised his voice saying, "I'm not the owner. I don't make the prices so I can't tell you why they are like that" he attempted to continue but I cut him off and asked again to please explain to me why they are charging this amount, what is going on? He then explained but did so as if I was an inconvenience to him. Never would I recommend them. Their field techs are the face of their company, and honestly failed me after being in my house for only 5 minutes.
Darryl was excellent. He gave me good advice on what I needed for my heating and air conditioning, and didn’t try to sell me services that I didn’t need.
The team at Biard & Crockett Plumbing and Heating has been outstanding in installing our new HVAC system. From the very beginning, from the very first call, Cesar, Kyle, Luis and everyone on team was very pleasant and accommodating and professional. Communication was excellent throughout. Not only every call was answered immediately but I made several appointments with Cesar, and he always arrived on time and took the time to explain the issues and options. He was willing to answer any questions I had. I received a communication when he was on his way and when the visit was completed it was communicated as well. They were very patient in giving us the time we needed to get to the correct decision. Once the decision was made, they scheduled us immediately. The technicians arrived as scheduled on time and were prepared. There were no interruptions to our daily operations during the installation and hardly anyone noticed they were here making a change. Our new HVAC unit is working beautifully, and the office personnel are very satisfied. Thank you All, Great job!
This place is the best! They will find everything you need. Don't waist your time elsewhere.
He came out and replaced my laundry room faucet valves and washer / dryer valves in a very small space.
Eric was an awesome knowledgable seasoned professional who did an excellent job on all three plumbing projects we asked him to do. He answered all of our questions and completed everything perfectly.
Responded to our call very quickly, Alex located the leak, and had it repaired in a short period of time. We are very appreciative of the quality of work, thank you.
I was very impressed with Eddie's evaluation about possible water incursion and whether it was a leak or something else. I've used Biard & Crockett 3 times now, and each time I've been very pleased.
The technician, Matt, was on time, professional, very competent, and took the time to answer any questions that I had regarding my new reverse osmosis equipment.