Reviews (100)
Joey came out next morning and had things running again in no time! Great service!
Joey came today to replace the broken part. He was quick with replacing it. We have cold air again. Thanks for your great service.
Exalent work will use again
Amazing customer service I had an issue with my AC and they fixed the problem on the 4th of July Thank you so much
They were professional, personable and explained everything thoroughly.
Joey arrived within the hour window of appt. Very friendly, conversant, knowledgeable and straight forward. He did inspection and found a loose connection and conducted a preventative maintenance service which I agreed to. Solved my AC problem and gave me est. for air duct cleaning. A bit pricey but seems worth it, I’ll have to see.
On June 30, both Mac and Joey came to my home. they were both very personable and very informative. Mac found the problem right away and contacted Joey to pick up part and come back and install which he did. price was very reasonable. This is the 2nd time I have used your company. Will refer you to my friends. Thank you, Beth
Excellent service! All three technicians were professional, friendly, and knowledgeable, and would definitely hire again!
Mac did a great job with our service. Again another great job and another great company. Thanks Anthony and Mac for a 5 star service. Highly recommend this company!!
Steve Crumbs is very professional and knowledgeable. He diagnosed the root cause of the odor coming out my vents and offered a treatment plan. excellent service!!
My HVAC unit is pretty old and wasn’t really functioning properly, 30+ years old and so I needed an honest opinion if it was time to upgrade. Called up Diamond Air services to check it out and spoke to Anthony to set up a schedule, Joey showed up and diagnosed the whole unit and gave me an intelligent honest opinion. We decided to upgrade and Anthony gave me a thorough breakdown on how the process goes. Scheduled the week after for install and would take 2 days. On the day of install the crew showed up, Bobby, Mike, I believe (Sean and Carl? And another person) I’m sorry if I didn’t remember the names correctly. They were courteous, efficient, and fast. One crew worked outside on the AC and another in the attic for the heater/duct work. They were done on time and did an awesome job. The AC was finally blowing nice cool air all over the house, It felt great. There was a slight issue with the heater fuse and primary drain being clogged, so they rescheduled to come back and fix it. Joey showed up to do the fuse install and fixed the main drain clogged and everything is now working properly. Overall Diamond Air services did an excellent job and I would definitely use their service again. If you ever need help, Anthony is the person to call. Thank you Diamond Air Service for the awesome job!! Edit: update, still had issues with the AC primary/secondary drainage and Mac did an awesome job diagnosing and fixing the problem.
This is my second time using Diamond Air for AC services. The first time was for maintenance two months ago and this time it was to repair the AC unit. Both times have been really good experiences for me. They're very respectful, punctual, and willing to explain details. Joey Carroll was the technician that came out this time and he did a phenomenal job taking care of my unit in a timely manner. He knew I was curious and wanted to see what the unit looked like after he opened it up; he took the time to call me when he had it opened and explained in detail what he was doing. I will never be able to do the work that he does (he has 11 years of experience), but I appreciate knowing how the work is done in theory. He also gave me more info about how else I can continue to maintain my current unit, so that it continues to last.
Fantastic work by Steve and Mac! So happy to use Diamond Air
My A/C unit, which was installed by Diamond Air Services, was not cooling after the first summer. I called them and made an appointment one day later. The service technician arrived on time, checked the unit, and concluded the coolant level was low. Since the installation was under warranty, the added coolant and service was free. The people at this company are friendly and they stand behind their work. Thanks!
Great service! Would definitely use this company again for future needs. The technician Joey was on time, friendly and provided excellent service.
Diamond Air Services alway provide Good and best quality service . Joey Carole he is very helpful and very professional he came fast to help fixing our AC.Great job! Highly recommended A++++
Absolutely wonderful service!! They were highly professional. All work was performed to the highest expectations. Bravo!!! Licensed. Insured. Legitimate. Professionally trained.
First and foremost, Howie is amazing! I contracted his company to remove and replace my Heating/AC unit from my rooftop. In addition, he also reconstructed and engineered a new platform for the roof. The existing platform was over 30 years old in a 70-year-old home. He also took on this complicated project knowing he needed to coordinate with my roofing contractor as well, and vice versa. Because I had 2 projects that needed to start at the same time, Howie was super flexible and patient with me. He always called, texted and emailed me over a 10-week time period to stay in touch for scheduling. This year, we had a very wet season, and, it goes without saying that this delayed the project for so long. When the work finally started, Howie and his team; Mac, Bobby, and Carl, had a sense of urgency to complete it, that I can't overstate it. They are professional, courteous, clean, on time, smart and very detailed. His team blended in very well with the roofing team. And, last but not least, in Howie's pricing, in comparison to his competitors, he offered a super great deal for an awesome Heating/AC unit brand and workmanship. Look at the posted images and you'll see what I mean. Btw, it feels amazing inside my home now. A huge improvement! I can't wait for this summer to come! 5 stars!
Anthony gave me a quick and honest estimate over the phone. When Joey arrived he was courteous, honest, and just very awesome to work with. Explained everything he was doing, he even went above and beyond to re-place my thermostat free of charge. I did not at all feel like they were trying to oversell me on anything. If you have any AC problems do not hesitate to reach out to them. I was surprised at how efficient this team was. I will certainly stick with them in the future!
Joey did a thorough annual service of the AC in the backyard. I had expected that he would have also checked the attic portion. But perhaps that isn’t necessary. He was very pleasant. Our schedule time was between 1 & 2 pm. We called the office at 2:15 and were told he wouldn’t be there till about 4pm. A call with an update on the arrival time would have been appreciated.