Reviews (47)
Fantastic company and services. John S. (the technician) showed up on time to my home in Rancho Cordova and was a class act and very friendly. When it comes to complicated systems like hvac, especially an older model like I have, I prefer someone who can give me perspective and has the experience to make no nonsense recommendations and give excellent advice. I will be a repeat customer based on this experience especially when it comes time to replacing my old unit. Book early around the weather as I waited over a month for an appointment, but its worth it. Thank you!
Installation was very professionally installed Guys very carefully cleaned up after themselves Explained how to use before they left and was installed in a timely matter
I've used their services a couple of times, now. Once for a fan repair on an old system, in order to stretch a couple more years out. The other for a installation of a new HVAC unit when the old one finally did bite the dust. Both times their staff went what felt like above and beyond in getting the job done as soon as possible with a stead stream of clear communication/updates every step of the way. For the repair, they moved mountains to track down a hard to find part, that shaved a couple days of the original estimated completion during a major heatwave. I couldn't be more pleased with both the efficiency and the quality of the work that was done on both jobs. Jennifer, the owner, was also incredibly helpful in answering my laundry list of questions. She provided me with everything I'd need in order to make my decision on which new unit I wanted to install, and I'm so far I'm loving it. I'd absolutely recommend them to anyone needing HVAC work done.
We own rental properties and have instructed our property management firm to ONLY use Perfection. Outstanding service, employees and best rates! Highly recommend. Call them!!
They were very nice and on time for our appointment. The men were very good at their job and answered any questions that we had. All in all we were very pleased with the work that was done. We would recommend them to anyone who has HVAC problems.
Wonderful business, highly recommend. Knowledgeable
Excellent customer service. John went above an beyond the call of duty when servicing my HVAC unit. Perfection Home Systems Inc. never disappoints.
Perfection Home Systems installed a whole house fan. I could not be happier. It was a great experience from beginning to end.
A good HVAC system is a major investment, but in Sacramento, how can you do without? So finding the right contractor is important. Several years ago, I needed to find a new HVAC company, and after I talked to friends and did some research, I contacted Perfection Home Systems. From the beginning, I've been happy with them. The prices are competitive. The staff is friendly. The service is on time and they get things done correctly. I've recommended Perfection Home Systems to family and friends. And I'll keep using them. That's the best recommendation!
Professional, on time, thorough workmanship. Highly recommend this company for all your HVAC needs.
Very professional, installers were courteous and really cleaned up after themselves. Installation in the HVAC closet is very clean and neat. The American Standard heat pump system is much more efficient than our 60 year old gas furnace.
Prompt arrival, as stated; professional; clear and precise detailed explanations of what work was being done; clean-up after each days work; did all work as detailed in proposal; friendly and helpful attitudes; safe work habits; helpful with workings of new equipment; and making sure all work and equipment in proper working order before signing off. Never made us feel rushed or gave off impression of cutting any corners to complete work in timely manner. Overall impression is “job well done” and will definitely recommend based on personal experience.
My wife and I were very, very satisfied with Perfection Home Systems. Jennifer and staff were friendly, prompt and professional. Work was done when scheduled, to a professional standard and always keeping in mind the comfort and satisfaction of their client (in this case us). The system we purchased was a dual system, upstairs and down operated by separate thermostats. The system works great, allowing the upstairs to remain cool in the summer and winter and comfortable downstairs at all times. We would highly recommend Perfection.
I've dealt with these folks since 1987, when the home was built. They've always been friendly, competent, knowledgeable, timely, and forthright. One routine inspection identified a defective heat exchanger which could have caused a fire. Eric, our tech, and the office staff have always been great. 5 Stars!
I learned about Perfection Home Systems from a neighbor. i have been very pleased. They maintained my old system for a couple of years, and when the time came, installed a new system.
In July my whole house fan motor quit working. I contacted Triangle Engineering who made the whole house fan and got the information on cost. Contacting Perfection, Jennifer said they would get the motor locally and said diagnosis would cost $99. When the workers arrived they said it would be $820 unless I wanted to do it myself. I needed it fixed, so I paid the workers. When I asked Jennifer if she could provide a breakdown of parts and what their hourly labor rate was, she said in an email, "We do everything by a flat rate system so I can’t break it down by what was parts and what was labor. Typically it’s about half and half though." With a part costing $238 including shipping, I would have thought a total cost would have been closer to about half of what I paid. I guess it's their policy to take the customer for all they can. Buyer beware.
They didn't add freon to my air conditioning unit as requested yet added some part and wanted to charge me nearly $300. When I called to complain before paying the bill, the owner wanted to immediately refund me instead of talking to me and having the technician come back out to fill freon into the unit. It is apparent they have hired unqualified techs who don't know what the heck they are doing. Yes owner quickly told me to find someone else. Strange.....
I am so totally pleased with the job I got from Perfection! They were very upfront and professional. My installation crew was fabulous....Thanks Chris and Dan for the spectacular job you did in the 4 days we all spent together. I appreciated all the extra things you did for me and how well you knew what you were doing. Also thanks for cleaning up everyday! I would highly recommend them for anyone looking to get a new HVAC system.
Perfection was great! They came out on the hottest days fo the year so far and worked diligently to replace our system and did a great job! Courteous and professional we highly recommend them.
We have used Perfection a few times now, and they have become our "go-to" for anything HVAC. They are very responsive and helpful, and when our AC stopped working recently, they were out and did a diagnosis AND a fix in one trip, and when they left we had already confirmed the AC was running again. Highly recommend.