Reviews (100)
Alex was very courteous and thorough and explained everything for me to understand. He also performed a few acts of kindness and as an elderly woman it was gratefully appreciated. I now have a membership with Service Champions.
Excellent service! He was polite and very professional and explained everything clearly.
Service Champions did a good job installing our hvac. I do not like the way Service Champions work work Green Sky finance Co. That company is dishonest and misleading. Be wise do not allow Service Master Champions to finance anything with Green Sky. Be smart if you need to finance a system get your own money do not be mislead by Service Champions and a contract with Green Sky.
Ethan Venegas was great, very detailed on what he was doing for service. On time and very knowledgeable. Thank you
Service Champions: A/C System Checkup and Maintenance service in Murrieta, California. Living in the same house for almost 30 years. Not many HVAC or plumbing surprises remain undiscovered. We're now eleven years into this home's second HVAC system. Less than six months ago I contacted Service Champions for a heating system inspection and maintenance service. That experience went very well, and at that time I joined their Champ Rewards program. For an affordable $19.99 monthly premium, periodic routine maintenance calls are scheduled automatically and covered by your membership in the plan. It also offers selected discounts on any necessary repairs that will eventually come up. Most recently last week our A/C system was checked and serviced as well. In both cases, the technicians each were top notch. Friendly, professional and focused. I am very pleased thus far to have experienced the Service Champions excellent service. Our home is comfortable and going into summertime I am enjoying the peace of mind!
Excellent and personal customer service. Felt like additional product purchases were being pushed rather than focusing on the main issue.
Austin was the rep that came to our home. He was very informative and respectful. Will request him every time. Did a great A/C tuneup and even looked at our heater, even though we hadn't scheduled it. Became a Champ member to make sure our units stay in the best condition.
Usually all the services performed by previous HVAC companies were done in less than half an hour.Service Champs service took over two hours and took my outside unit apart to clean it,check it and lube it...I had never seen that.I take pride in my line of work and I saw that in their service tech.
Austin was very thorough. He explained everything he did and why. He answered all of my questions and even rolled up my backyard hose and reattached it so it wasn't leaking anymore! A+ job!
This was my first experience with Service Champions. The Service Champion employee that provided a well needed tune up to my air conditioning system was Alex Castilla. I was in the customer service business for 43 years, prior to retirement from the City of San Diego Park and Recreation Department, so I know how important a first impression is. He introduced himself, and immediately I saw the plastic booties over his shoes. Later when he brought in a ladder to do some work up in the attic, he placed a covering on the carpet to protect it. One of the first things that he did upon arrival, was to explain what he was going to be doing by showing me pictures of the different equipment that he would be working on. He was at the house for one and a half hours, answering any questions that I had. Alex was very professional. Just a VERY NICE person. As the result of time spent with Alex, Service Champions will be my company of choice for my heating, air conditioning, and plumbing needs. Service Champions is very fortunate to have such a fine employee working for them!
Service Champions are the best as far as I’m concerned! They are always very knowledgeable about their area of expertise. They are professionals who go above and beyond each and every time I have dealt with them. And they are ALL very kind. I highly recommend Service Champions!
Brandon was very professional servicing my units. Great job.
Mike was great. He was generous with his time and knowledge.
Diagnosis of furnace issues. Raymond Herrera did a wonderful job. Go the extra miles to detect the real issues.
Work quality is outstanding!! On time and trustworthy with constant communication!! If you’re looking for a bargain brand you’ve come to the wrong place , if you’re looking for a quality product and superior craftsmanship you’ve come to the right place !! Everything I purchased (including labor) was far beyond my expectations!!! Could not be happier !! Thank You Andrew and Frank and all the installation crews as well as Service Champions 😄👍
Fantastic service. Very efficient and friendly but most importantly Austin and his associate know their stuff. They take time to explain any discovered problem and the cause of said problem along with proper maintenance to help eliminate or minimize problems. Their test equipment is up to date and in very good well maintained condition. I highly recommend Service Champions to all family members and to all in need of system maintenance and repairs.
Outstanding service, very professional technician, answered all my questions, took the necessary time to make sure he did the job correctly, offered helpful suggestions, made sure I was satisfied with everything he did, was very proud to be working for a company that put the customer first. I signed up for their CHAMP-Rewards Membership Program.
Austin did a good job explaining the maintenance process. We decided to join their program. Austin seemed to know his job very well
My technician Alex was so professional and informative. He was very nice and he knew what he was doing. Before continuing into my home, he professionally introduced himself and the company he is with. He took me step by step of the process and diagnosed what was wrong with my unit in no time. We spent more time talking about other products and services they provide, he was very patient with all my questions. He was very helpful. Couldn't have been more happier with their service!
Christian Maxwell, the plumber, arrived promptly at 8am. After doing an inspection, he gave me a very competitive quote, so I authorized the work. Everything was finished in one hour. I wholeheartedly recommend Service Champions for your plumbing needs in the Murrieta / Temecula area.