Reviews (52)
Thank you for taking my call and answering all my questions. I had questions about approximate costs for replacement of the furnace and she took the time to explain everything to me and even made additional phone calls to make sure I had the info I needed. We will absolutely use your company when the time comes.
Tech was on time however spent only 5 mins and told me I needed an entire new housing and blower motor for my AC System and that an estimated price would be $1,500 - $2,000 for the repair. I was also told I would be sent an official quotation, which I still have not received. I hired another AC Repair Company, and they came out today and noticed a screw had fallen from my housing, which is why my unit was making the noise. They removed the blower motor unit and properly installed the screw back on the housing all for $100. Now my AC works just as it did before, except for the loud noise previously. Why would I pay $2,000 if my unit is still working correctly!? Very shady business practices in my opinion!
Very nice and well educated gentleman. Ben was my tech person that came to my home.
Performed service quickly and efficiently .
They are unbelievable! From customer service, knowledgeable, fair pricing and Honest. I've had really bad experiences with heating and AC people so when I found them, through a recommendation from friend, I am relieved to know I have an AC/heating company to call without hesitation. Thank You!!
We are working out the details in financing. Tim and Steve were knowledgeable, friendly and professional.
David was professional, informative, timely, and gave me a thorough understanding of what maybe necessary in the future for my unit.
Quick response & repair of furnace. Professional. I would use this company again & recommend it to others.
David did a through testing of all components in order to complete the repair. Reasonable prices! Very pleased!@
Prompt, professional, ethical and very competent- I am super impressed with this company. I called Trabuco Hills Air to evaluate my AC system after being told by a previous AC contractor that I need a completely new system to the tune of $10k+. Steve Knight from Trabuco quickly tested the system and determined that all I needed was to replace the old thermostat, which I did. It was a $100 repair rather than a $10,000 repair! The system now works great. Thank you Trabuco Hills Air! I wish more companies were as ethical and competent as yours.
I called because I heard a loud noise when a/c turned on. When the gentleman came we found out our motor went out on our system. They told me what was needed and at what cost. I was offered to install a new furnace, but wasn’t not pressured. The new motor was installed and the fly wheel that had gone out too. It was done quickly and efficiently. Thank you!
These guys have been in business for a long time and do a great job. Always return messages or calls and shows up on time.
Professional, responsive, and on time service. They took the time to explain everything they were doing. Excellent customer service.
Trabuco Air is always professional and courteous. They have had some ups and downs but Robert the owner is as consistent as they come and I always feel like he is being open and honest with me. I recommend them to everyone.
A #1 service. Professional and reasonably priced. I would highly recommend Trabuco Hills Air Conditioning to anyone looking for repairs to your AC unit. 👍👍👍👍
Josh was extremely competent and seemed to have a great deal of caring. Thank you. Dee
Had problems with the initial replacement. Now working okay.
Brandon is awesome. He is always punctual if not early :) He said the appointment would take 30 minutes AND it did. GREAT job!!!
These guys have been out three times and have been professional, respectful, and prompt. They replaced my old AC and the cost of the unit and installation was very competitive. They fixed my heater too last year, and inspected the heater today. I won't do business with any other AC/Heater business. Thanks for being prompt and diagnosing/repairing quickly.
The representative could not have been more professional. He showed up on time to the second and was friendly and helpful.