Reviews (100)
Jeff was friendly and took the time to explain the problems with my unit plus some anticipated problems. At the same time he also offered the options of quick fix solutions as well as long term ones. He was patient and knowledgeable without being 'pushy to go with them for future fixes.
Justin was amazing. He was very thorough and explained the process and the issues with our AC unit. I'm so impressed by his customer service, experience and friendliness.
Michael was amazing. My husband had a stroke. Michael had to communicate to me several times by phone, allowed me to pay by phone. He fixed everything. I couldn't be happier.
Logan did an outstanding job with assisting us making a decision on our air and heating units. He explained our options extremely well and described what Service Champions will do based on what we decide. He arranged for an estimate to be done to either repair or replace the units. The information Logan provided us will definitely help us make our final decision. Thank you Service Champions for your professionalism.
Justin was great. He went above and beyond to help. He and his partner came out and showed us everything about our AC system. And he was very honest. In my opinion I would recommended Service champions. Of course do your research but definitely check them out.
Bob was very nice and pleasant person from Service Champions, he was very patient to all our questions and giving us answers. We are happy that you had sent Bob to help us. Thank you Bob!
Joel's service was first rate. He patiently solved our problem and spent a lot of time making sure everything worked right.
Justin was very professional. Explaining in detail all my options so I could make a educate decision. Very helpful
Our service technician, Kyle was wonderful, cheerful and super helpful. Actually showed up at the beginning of the service window. Found the issue in short order. Most of all he was bilingual.
Dylan was great today. On time, knowledgeable, efficient. We have been with Service Champions for many years. They have excellent customer service as well as technicians. We mist highly recommend Service Champions.
Tony did a terrific job describing the long-standing problems of our 23-year-old HVAC system and explaining the options available when installing a new system. Tony took the time to answer the many questions we had and helped us come to the best solution for our particular situation without pressuring us in any way. Tony has a great personality and is genuinely enthusiastic about helping people. His help and professionalism was a huge help to us in considering our options and opportunities, and he is, no doubt, a valuable team member at Service Champions.
Tech came right out, on time, and was very knowledgeable and helpful. By far the best service tech I’ve ever encountered. He got our a/c working right away, although we know it’s a very old system and will be lucky if it lasts through this summer. Bottom line, when we need to replace it we will definitely be calling Service Champions!
Logan, our service rep, was helpful, truthful, knowledgeable and patient. He gave us a comprehensive view of our HVAC situation without a lot of sales pressure, but showed his company in a very good light. He's an asset to the company.
12 hour day for this guy and he never stopped trying to please us! William is dedicated to providing customers with the best care. It was so hot today, but that didn’t slow him down. He was very thorough and made sure we were happy with every detail of the job. He even set our heater back for the winter.
Yanni was very knowledgeable and friendly. Great conversation and gave me great options and very thorough on his explanations.
Today Michael, and everyone we've dealt with in the past, have been very knowledgeable, patient, and focused on the customer. Great listeners and communication skills. So very important when delivering not so good news and their customers' alternatives. Obvious they like what they do and do it well. The end goal: a satisfied customer. Definitely 5 *****
Marco is a service champion! Very nice and friendly. Gave clear, easy to understand explanations of what he found and suggestions of how to keep our 17 year old system running efficiently. My husband said he hopes we get him again for next service.
Great company. Great employees. Jesse came this morning to do a tune-up and was thorough, efficient, knowledgeable and even crawled around up in my attic to figure out why one of my rooms heats up so much more than the rest of the house (some of the ducts are flattened). He even noticed that I had forgotten to take my garbage cans out to the curb this morning for garbage day and took them out for me! He checked every part of my heating and air conditioning systems and went over exactly what could be fixed with them, what needed to be fixed with them and what could be left for later. He made an another appointment to have the ducts repaired next week. All in all, I feel great knowing that this company is taking care of all of the heating and air conditioning issues in my home. I know they will be taking care of quickly, correctly and for a good price.
Jesse was a great representative of your company. He was knowledgeable, friendly, courteous and we shared similarities in just our regular banter. He enjoys the Alien movie series as well as Harry Potter! Additionally, he knew the IT part of my thermostat and he helped fix a problem that was almost a year in need of attention. He replaced my filters and gave me updates and suggestions for the future of my duct cleaning. I highly recommend Jesse in all aspects of his role within the company!
I’m very happy to have Service Champions to take care of my house, we have long history together and I have no worries about my Heating & Air conditioning. With their regularly scheduled service/ inspections I have piece of mind, that if anything shows signs of malfunction it will be detected and addressed immediately. Steve was on time and very detailed on the inspection, explained every part of it and was very respectful to me and my house. I highly recommend this business.