Reviews (100)
Great work and at a reasonable price, I would recommend Goettl for any central air conditioning issues you might be having at home!!!!
Kelly and Mark installed my new HVAC system today. They were both so nice and professional. They left everything spotless and were so informative showing me how to work it all. Thank you so much!!!
Drew was very professional and made sure all details were checked and evaluated. I was very pleased.
They came to diagnose and we ended up buying 2 new units and they were installed the same day
I had a new hvac installed. Everyone I worked with was very nice and explained everything they were doing. I was very pleased with everything.
Great service and competitive price, overall experience A+, kudos to install technicians
Did more evaluation than I expected. Turned out I needed to replace my system. They were able to install the next day. I am very happy with the company and the employees
Thank you to Oscar, Jason, and Eric for the expert job of installing my family’s new Goettl HVAC system. You guys did a fantastic job and the home is nice and cool😀.
Very pleased with the service. From when Jarret initially came to check what’s wrong with our AC, to available options since we needed a new system, I didn’t feel the pressure to sign up right away. Installation was a breeze as well. Josh, Juan, Ismael and Seth were all very courteous and professional.
Christian came to our house and was very professional. I really appreciated the time he took to explain what he was doing and why. He also inspected our system as part of the service and gave us quotes on the spot so we could decide what additional steps we wanted to take. I am very happy with the service. Thanks!
Service rep showed up on time, and he was very knowledgeable and courteous. He diagnosed my concerns with my A/C and made recommendations. He also provided sound advice on how to prevent future issues.
The tech, Eddie, was knowledgeable and informed me as he preformed service.
Eddie was great! He took the time to explain things and by far the best and most complete A/C maintenance we have had. Great value.
Chris was cordial and professional from his call to confirm his ETA through the service work to the wrap-up of the job. Thanks Chris!
Very professional and efficiency , will strongly recommended
Horrible scheduling and rescheduling for todays appointment. My appointment time was delayed once again. Service technician was professional and courteous. Very unhappy with the level of customer service at Goettl.
Their tech Eddie Valencia was on time, explained what needed to be done and fixed what needed to be fixed. He was excellent!!
2023 Updated Review: Since our previous review, AJ, a head manager at Goettl, cordially reached out to me and sincerely apologized for the issues I previously experienced with Dynamic Air Services. Under the new ownership of Goettl, the individual who caused the issues in my original review was let go in an effort to maintain a higher bar of quality within the company. As a result, AJ helped reimburse me for the issues we faced and also offered follow up solutions for our original HVAC problem. It's great to see when a company acknowledges an issue and goes above and beyond in addressing them. ---------- Original 2022 Review: We had an HVAC air balancing issue across our home. We contacted Goettl (formerly Dynamic Air Services) based on the company doing ductwork on our house with the previous owner. Unfortunately, we had a (very) poor experience because: 1) Issue analysis was time consuming, costly, and led to no solutions 2) Poor repair recommendations, which led to: 2) Property damage (see photo) 3) Not returning our dozen+ calls since the damage 4) Leaving us in a predicament worse than where we started Goettl/Dynamic's first tech sent out. Rather than investigate the air balancing issue he recommended we install a new mini split system costing over $10k to address the imbalance with airflow. We contacted Goettl/Dynamic and they recommended sending out another more experienced tech. The tech said he knows how to fix the HVAC issue, but will need to cut through drywall to where he feels nearly confident the ductwork exists to create multiple HVAC zones. Unfortunately for us, he guessed the wrong area, and left us with damaged drywall. We contacted Goettl/Dynamic again to explain the issue. They mentioned they should have scoped the ductwork with a camera instead of guessing where the split is behind the walls, and will come out to complete this work. This is where Goettl/Dynamic stopped following up. We texted and called over a dozen times- escalating th
Very thorough and explained every step. Artie was great!
Eddie was very thourough in doing the A/C Rejuuvination. He explained everything he found and even drew pictures of the system in order to show me what he was talking about. I was very happy with his knowledge and friendliness. He also put on little booties every time he entered my house so as not to dirty the carpet and bring dirt in. When I need to call in for a technician to check the furnace or A/C, I will ask for Eddie.