Reviews (100)
I can not express how happy I am with the work Tony performed. My place is an older home that required an all new installation.The vents added are clean and looks like as if they always belonged in my home. Tony and Osman both worked in a very clean fashion, were always on time, and communicating. High quality work all around.
Good service and friendly! Will use them again!
Ivan took the time to explain in detail. He did a good job and was very professional.
Ivan was very courteous by calling to say he was coming. Arrived on time. He introduced himself, and went to work. Very thorough in explaining what he was doing. Gave me two options for the thermostat. He was quick, cleaned up after himself & was very polite when leaving. Great job Ivan!! So happy with Cypress 💯
Alex the technician is experienced in his HVAC trade. Willing to explain how your system works. I personally have an Auto Tech background and I fully understood his technical explanation.
Alex, was outstanding service tech. Very knowledgeable. We were pleased with is outstanding service that he provided. Lee S.
Alex showed up early for the appointment and did a great job explaining each aspect of the service.
Didt a good job very professional
Everything done right and we will use cypress for all maintenance with our new system
It took little time to find the loose wire.
We are thrilled to share our recent experience with Cypress Heating and Air on the installation of a new Lennox Heating and air system including new duct work. From start to finish, the service provided was nothing short of exceptional, and we couldn’t be happier with the outcome. The professionalism and expertise displayed by Tony and the installation team were remarkable. They arrived promptly, fully equipped, and ready to tackle the job. Their knowledge and attention to detail were impressive, they were so friendly and left the work area clean each day. The installation process itself was smooth and seamless. The team worked diligently, ensuring that every component was properly installed and connected. They took the time to explain the functionality and operation of the new system, patiently answering all of our questions. A special shout out to Gary who was so patient with us when deciding what system would be the best for our home. The quality of the units and the installation surpassed our expectations. The units are energy-efficient, whisper-quiet, and have significantly improved the overall comfort of our home. The customer service provided throughout the entire process was outstanding. From the initial consultation to the post-installation follow-up, the team was friendly, responsive, and eager to address any concerns we had. Their commitment to ensuring our satisfaction was evident, and it made the entire experience stress-free and enjoyable. We cannot recommend this company enough!! The team's professionalism, expertise, and dedication to customer satisfaction have truly set them apart. If you're in need of a reliable, top-notch A/C and heat installation, look no further. You won't be disappointed! Thank you once again for the outstanding service and for transforming our home into a haven of comfort.
Alex did a great job. On time and professional. 😊
Alex repaired the pump and I'm glad he has one available and surely enough the job was done quick. I have been doing business with them for 15 years and they are experts at what they are doing. I highly recommend this company. Thank you
Cody was very knowledgeable and professional, and personable. I would recommend him to anyone looking for heating and/or cooling services.
Ivan was professional and quickly connected our air conditioning unit to the thermostat on a unit we thought was no longer working and not been used over 15 years. We were pleasantly greeted with cold air coming from central air throughout the house. We’ll done !
The company was called out to service my parents air conditioning unit and after assessing the problem Julian L told my mother that he would have to flush the unit. He said he would need her help as he needed the help bringing the hose in. My mother is 82 and he should not have asked her as multiple things could have happened due to her age. But she did help and he then asked her for some rags because of the water that was left on the floor. He did finish the job but upon leaving he left all the wet rags , she had to mop the floor and have to carry out a heavy hose .My father pays 75.00 a year for service warranty he has paid two years in advance but they were still charged 155 dollars instead of nothing as they have the warranty.They spoke with Ivan the manager who did nothing to solve the problem.
Always a pleasure to welcome Cypress employees into my home.....on time, professional, and answer my questions no matter how silly they are. I think maintenance is the key to keeping my systems working and working well. I appreciate Cypress calling me an reminding me it's time. Thank You, Rossana
Cody explained how the service went. He said the compressor was running a little hot, but the rest of the system was fine.
Alex was very knowledgeable and honest about my system. He recommended several options and allowed me to decide what was best for me and my financial situation. Thank you for your honesty and integrity. God bless you.
In the middle of a heatwave, our ac died. Cypress was responsive and helpful. Gary Alderete listened to our needs a drew up several choices for our consideration. The crew was polite, worked diligently and installed our units in a timely fashion. Our home was left clean at the end of the job. Woohoo! We have air! We highly recommend this company!