Reviews (100)
They were the second group of folks that have looked at my A/C system and were the most informative and also the most courteous! I would definitely recommend them. JR
Everyone is very professional. Edison explained everything thoroughly, and when the crew came to do the install, they were courteous and professional. I recommend this company.
THOMAS WAS AT MY HOME FOR AIR/HEATING SYSTEM MAINTENANCE. He was pleasant, knowledgeable, thorough and professional. I am a Senior and have had many opportunities in my life to use services of all kinds in my home, including heating and air. Thomas performed with respect, intelligence, and thoroughness, the best in my experience over many years. He is a real asset to his employer and to their customers! Thank you !
The team is great, very punctual and responsive. Shout out to Thomas for his professionalism and punctuality. Edison keeps to his commitments and ensures the team delivers. We're very happy with the level of service.
Courteous, Prompt, Honest and Reliable; its exactly what you should expect from a contractor and Reliable Home Comfort did not disappoint. Thomas repaired our HVAC in no time and at an affordable price. I will contact them again if the need arises. Thank you Thomas and Edison.
Reliable Home Comfort is without a doubt my forever "Go To" company for any and ALL A/C and Heating needs. This was a new Install. I am a third time homeowner and had previously used a company "AT" in (Monrovia) for a new install in my second home. I did have them Bid on this project along with "4" other companies. We decided on Reliable Home Comfort (RHC) in large part due to their owner Edison. He was/and is professional, timely, accurate, thorough; and that was just during Consultation. I want to give high praise to his whole crew that installed our complete new Heating & A/C system. Shout Outs to: Willy, Thomas, Miguel, Timothy, and Angel. Great guys! All extremely professional and we expected no less having had Edison come to our home TWICE before we selected "RHC". Not to get too into the weeds, let me say as homeowners you all know the anxiety, doubt, and nervousness you can feel regarding any "construction" project. The Cost, Timeline, Quality of products, Installation and their expertise; did you make a good decision? I can save you from all of these concerns and more, by unequivocally saying choose "RHC". Their Price was more than fair. (Again 5 Bids). Their workmanship exquisite! The Mitsubishi products beyond "Whisper" quite. The Condenser literally makes no sound! You hear NOTHING except "air" when it comes on either for Heating or Cooling. We can hear our neighbor's equipment when outside all the time! I give "RHC" my Highest recommendation "10" Stars! I will continue to recommend "RHC" to ANYONE I know considering a "new" Install or even repairs. I am extremely confident in their abilities and services and that my experience is not a "One off". No "RHC" is in business for the long haul and I believe they will continue their success. Larger companies like ("N.G.") with all your ads on CNBC; look out "RHC" earned my business and has my trust. We are delighted we chose "RHC" and we are truly comfortable in our home! Stay Strong Edison and Crew! Thank you
Edison at Reliable Home Comfort did an amazing job. We needed our old AC (25 yrs old) and gas furnace (40 yrs old) upgraded. We received fair quotes, which included some repairs underneath our mobile home. We picked a new AC unit and we picked a heat pump unit to replace the gas furnace. While waiting for the permit, Edison personally replied to all my messages for updates in a timely manner. Once permits received, work was scheduled within a few days and everything was completed in one day. We were very pleased with the team on site, not only was everything completed in one day, which in itself is amazing, they also left our driveway and the areas they worked around cleaner than it was before they started, including when they needed to work in the home by the electrical panel, and installing the new thermostat. The heat pump unit works well, it's amazing how our home is now evenly heated throughout, no hot spots as with the gas furnace. Can't wait to check out the AC in the summer. Everyone was very friendly, respectful, and professional, from the owner, to the office staff, to the workers on site. We totally would recommend Reliable Home Comfort. Thank you Edison, great job to you and your team ... we look forward to continuing our maintenance service with your company.
We are very happy with our new HVAC system. All the workers were great, professional and careful.
Great, professional service. I’m happy with my system. Owner checks up on work and is available for questions. I highly recommend this company.
Great business awesome employees pay attention to detail of work take their time but it's worth the end result edison is straight forward and explains everything throughout and follows up on his happy customers if I could give them 10 stars I would best ac company in la and orange county
Edison and his crew were great. Fast install and quality work.
Fantastic team! Fast, friendly, fairly priced. Have done several install for my family. We are very happy with all of them. Team did a great job of clean up and explanation as well!
Great business, I highly recommend their services! We employed Reliable Home Comfort to install the central HVAC system in our condo in Westwood. Edison came by first and surveyed the place and made recommendations on what kind of products would make sense for the space and what kind of insulation would help bring costs down. He was very professional, the pricing was appropriate and it was smooth and painless to get the work scheduled. The install team were on-time, professional and did a great job on the install. The team cleaned up as much as possible as the work progressed, and the install was done in the time promised. It's rare to have such a stress-free experience while dealing with home contractors, and I'm thankful for their help.
Incredible work definitely very knowledgeable in what they do. Communicated in every step of the way on what they are doing and why. Most importantly very respectful team and cleaned after themselves which was amazing.
Had a really great install of a Mitsubishi ductless/mini-split system in my condo by Reliable Home Comfort. The new system replaced a loud central air unit that was installed in the 80s. I now have a super quiet system with three different independent zones. Really huge upgrade in comfort and energy efficiency. After the initial estimate was approved, the team worked with my HOA to ensure they were able to follow all their requirements. On the actual day of the install, the team showed up on-time and was respectful of my home. I had an in-ceiling cassette installed and two of the more conventional mini-spit heads put in. It required some creative thinking to get everything in the right place with all the tight corners. They did an incredible job hiding all the new lines even though it took them a bit more effort. They took out and disposed of the old condenser unit and replaced it with a heat pump. Not an easy task from my second story unit. Coordination by the office was also stellar. They took care of all the permits and scheduled everything efficiently. Post-install inspection by HERS and city were all completed in a matter of minutes. The office even provided a super clear invoice with model numbers that I could submit for rebates with Pasadena Water and Power (PWP). I also really appreciated the responsiveness and flexibility in communication through phone, email, and text messages. If you ever need an HVAC replaced or installed in the Los Angeles area, definitely have Edison and team take care of it.
Edison was fantastic! He was professional and knowledgeable. The team was extremely professional and polite! We could not be happier with the exceptional service from this company!
Our family knew that we needed a new HVAC system, so we contacted different companies for information. When we contacted Reliable Home Comfort, and began communicating with Edison Rossman, we were amazed at how helpful he was. He explained several different models to us, based on our requests for information. He always seemed to have time to help us, and was willing to answer as many questions as we had. He was very forthcoming about prices, and the amount of time it would take for installation. As if his help were not enough, his installers, Thomas and Angel, were extremely professional during the two days that they worked with us. We asked that they tailor their hours to our work schedule, and they graciously complied. They explained what they were doing throughout the process. The office manager, Viridiana, was not only pleasant and polite, but also flexible in helping us schedule appointments. We will continue to work with Reliable Home Comfort in the future. Thank you for the service you provide!
Reliable Home Comfort installed a new furnace in my home in October. The work was performed as agreed. We’ve been using the furnace for a couple of months now and it is working as expected. When the estimates were provided, I wouldn’t have minded hearing about some energy efficient options.
Edison was professional and correctly diagnosed the problem with our heater. The heater now works better than it did when we moved into this home 5 years ago.
Can’t say enough about Edison and Reliable Home Comfort. Thorough, professional, quality and friendly service. Reliable Home Comfort will be our go to for all our future heating and ac needs.