Reviews (100)
Arrived near the end of the 4 hour time slot. Was courtesy. Used shoe covers. Asked me details and fixed the situation quickly. I did not receive a text prior to arrival.
The technician was on time, came in and looked at my thermostat, assessed very quickly what one of the problems was . Saw that the unit had been installed wrong, made the correction, but found that the thermostat would not seat correctly on the base, so they had to order another unit.
The technician was an hour and a half late to a 5 hour window. He replaced a part, and added a part according to my receipt, but the A/C unit is still not working at the moment. I replaced the filter before turning it on as instructed and it came on for a little bit and then maybe after an hour or so, I noticed the house was still hot, so I went outside noticed that the A/C won’t come back on
Punctual and very quick diagnosis and replacement of parts was done for the condenser of central AC system by Mario.
Service was great and on time
Fixed our AC on July 4 - thank you!!!
Great service as always from California Heating and Cooling.. Tech explaining what the problem was and how to fix it. Had the parts with him and got it going. On the on the first hot weekend leading up to the 4th of July 2023!!
Thank you coming out on short notice on very hot day , great service and very friendly, Thank you
The technician was not friendly at all. I called the office and she was wonderful.
Professional, responsive, reliable and excellent service.
A technician was at my house within 3 hours of me contacting them and completed the service.
Mark did a great job diagnosing our problem.
The technician who responded was very courteous, professional and friendly. He took the time to listen to the problem and was able to address the issue with the heating system, Very quickly.
Personnel was fast, efficient, and affordable.
Justin is very professional. He came out and performed an A/C tune up found my capacitor was failing and recommend to change which he did. Very knowledgeable I highly recommend California Heating & Cooling 4 plus stars ⭐️ Thank you Justin !
Technician Justin, was very courteous and professional took the time to answer my questions. Experience was excellent.
Wonderful experience. They were a ‘second opinion’ because the first company wanted us to remove insulation from the attic (!) before doing any work. Mike has quickly diagnosed the problem, ordered the part and installed it a few days later. Very knowledgeable, very professional, on time! Can’t ask for anything more
Very professional from the start of making the appointment. Never had to chase them. Mark was prompt, professional, courteous, and helped me to understand the issues. Great job!
The tech didn't really inspect the duct system. He lied and told his boss that he checked all the vents in the house, but I know he didn't check the one in my bedroom or my office which was locked. He also didn't have a a filter, after he checked the furnace. I provided him a ladder to check the filter. What good is he here for if he doesn't have any parts? I know what I speak about, because I'm a service technician myself and we have to have parts for repairs. He also left my home 10 minutes after I departed for work and told my wife some B.S. and wrote so light on the ticket that he gave her, that you couldn't read whatever he was trying to say. I had called his office about it the same day about 3 hours later and "Sam" was supposed to call me back to explain what the ticket said, but of course he didn't. I called on Wednesday May 31 to complain and spoke to Sam and all he did was try to cover for his tech. I wouldn't recommend this company again for anything. Bad customer service and poorly trained techs who were more concerned about getting off work quickly to start his 3 day weekend.
Very professional. Service was fast, needed a part, they were back in two days. Fixed!