Reviews (37)
Great people
Drivers from this company are maniacs on the road. Slowed down to turn into my own driveway and their driver honked aggressively at me.
Cj was very professional and quick to diagnose the problem.
EDIT: I originally wrote the review below, and then a bit over an hour later (over an hour past the timeframe in which they said they would come), I got a call from the plumber wanting to come by then. I was unavailable, but he was friendly and we set up a time for later in the day based on my availability. He came out later at the (re)scheduled time and spent a good bit of time looking at the situation and discussing my needs and giving what seemed to be good advice about the options. He was friendly and professional during the whole visit and makes me feel confident that he could do the work well. I haven't scheduled the work itself yet, so if/when I do and if they do a good job, I'll raise the rating a bit here based on it. I just wish their receptionist would have the friendliness and professionalism of their actual plumbers. They scheduled a time with me two weeks in advance, saying they would arrive and complete the service within a 2 hour window. So, of course I waited 2 weeks for them to come and then I took that time off work so I could be present when they arrived. I waited 2 hours and called their service line several times within that 2 hours and they never showed up nor did they ever contact me at all to say they weren't showing up, that they'd be late, nor to offer any kind of excuse. Their service line was slightly rude and completely unhelpful, never offering to call the plumbers to check on whether or not they were on their way or to see what their timing was or anything like that. They clearly don't respect their customers' time. I can't say if their quality of work is any good, but considering their disrespect for customers' time and poor communication skills, I wouldn't expect their plumbing skills to be any better either. I will be using different plumbers in the future.
Excellent service!
Outstanding friendly service. Very quick response. Reasonable
I was at work when they were here fixing my stuff but I came home and all my stuff was fixed so there good
Great service and left the job very clean. Super helpful with emergency service and helping us with chaos in a calm manner.
Amazing customer service. They have never let us down.
I have used their services twice in the last year for two different issues. From the first phone call to the minute the technician left, everyone I encountered has been friendly, professional and detail orientated. Extremely happy! They have a new customer for life.
I was referred to these guys by family and I admit they are amazing to deal with. Tommy was dispatched to my home and called to ask if he could come sooner because he was available. He addressed multiple issues I had in a very timely manner and was very polite. Hopefully I don’t have any more issues but if I do I know who to use. Thank you guys!
I had my AC check-up today, and the tech was very professional and friendly. He even went the extra mile and vacuumed under my unit!
Plumber tackled a clogged washer drain and finished installing a dishwasher in just a couple of hours. He did a great job.
Plumbers maybe. HVAC no way.
My air conditioner went out and they were able come the same day I called. They had the part on their truck, no waiting for a part to be ordered, which was such a relief. Steve went the extra mile and I appreciate the top notch service.
I have used this company several times throughout the years recently called them about fixing my toilet the receptionist was very nice but when the plumber called me he was incredibly rude and then just hung up on me.
Been using Mayes for years and refered my clients to Mayes. Recently had them come out to my house. Charged me 1.5 and accomplished nothing.
Great customer service and super helpful!!
Great company! Great people!
Unprofessional behavior. I called to see about someone coming out to my home for a few plumbing repairs and they acted as if it would be a bother for them to come out. As others have said rude and unprofessional