Reviews (100)
Angel was great!!! Very informative and honest. Now days that’s a plus!!! Highly recommend this company and will be using them again!!
Out upstairs AC went out in July! The two techs who came out were just terrific! Timely, polite, practical, competent, thorough, and friendly. Will use this company again!!
Colton, was my service tech and he was the most knowledgeable tech I have ever had. Kudo's to him and Franklin should be very proud of his work.
Our nineteen year old unit finally gave up. Franklin came out and quoted a price on the spot $1500 less than a competitor. Came a day earlier than scheduled to install. Installers were professional, cleaned up all messes, were on time and were done two hours earlier than anticipated. They are coming back today to make sure everything is running as it should. Will never call anyone else other than Franklin.
Second trip back from Franklin as we had to repair an electrical part for them to ba able to complete a job. 100% satisfied, excellent customer service and goes above and beyond. So thankful!
Replaced an HVAC system with them. Very fair price, exceptional service & attention to detail. Terry Davison
Colton, the service tech, was fantastic. He was extremely knowledgeable and courteous. Thank you.
If your looking for top notch quality this is your place. I had the pleasure of having Colton out to our house to help with our AC. He did a fantastic job. Very Polite and Professional. I will be a customer for life especially when Franklin hires amazing workers like Colton.
Colton was very professional, personable and capable. The price was right and the service from the point of making the appointment until Colton walked out the door was impeccable. Will definitely call Franklin Heating & Air again.
Been using Franklin for all my hvac needs past few years. The service is always great and all technicians I met were professional and pleasant to work with. They show up and do the job right and timely. The cost is very reasonable as well. They also installed a new furnace for me. The turn around was impressive. Highly recommended for any of your maintenance, repair & new installations!
Mr. Jaxson Harris came out to perform the annual checkup for the extended warranty on the system Franklin installed a couple years ago, and was very professional and personable during the process.
These guys are great, they do a great job if they are installing or service. I will always recommend them and use them for all of my needs.
Jaxon was really great! Communicated well and very professional. Great job!
Jackson came today to service our air. Very impressive young man. Kind, thorough and great integrity. Appreciate Franklin's approach to business. There are so many company's here in NWA that are not doing reputable work. It's so refreshing to find a company that hires people that have their same values. I hope that Jackson will get to do our next service in the fall! Many thanks to Franklin and Jackson. JOB WELL DONE. The Kitchen family Fayetteville Ar.
On time. Very thorough. Checked out the entire system to make sure is was operating at peak performance. Very satisfied.Kyle was great.
Franklin is amazing. Everyone from the office staff to sales to the technicians are professional and helpful. I’m thankful for their honesty and hard work.
Kyle was very thorough and knowledgeable. He was also very fair and honest. I will never use another company again!
Very responsive and had someone out the next day who quickly resolved the issue and gave detailed recommendations on how to prevent it in the future.
Franklin is a professional staff who give five star service. The two guys who showed up to put in our AC were on time and thorough with their work. They worked right thru their lunch to get the job done. They showed up at 7 am and didn’t leave until 7 pm. We appreciate you guys!
Jaxson Harris is very professional ,patient and careful. He did a wonderful job! I would love to use again and introduce to my clients and my friends!!