Reviews (27)
Tech found problem quickly and resolved within an hour.
Ridiculously quick family-owned heating and cooling company. You're calling around and everyone tells you 2 weeks out. These guys will work you in ASAP.
A fantastic family owned local business. They were prompt, professional, responsive, and able to get out to our house the day after our A/C went out (which is what you really care about the most when your A/C is out in the middle of the summer).
Unfortunately didnt use Brinker because of lack of communication. Granted this was a crazy hot week for the time of the year and all HVAC companies have been buried. After leaving multiple messages and conversations the follow-up communication was completely missing. No concern for the potential customer on where they stood in line for a technician, no call back at end of day to align on how ling it might take to get to them, etc. A simple phone call goes a long way in picking up and retaining new customers.
Like a lot of people, I discovered my furnace wasn't working on the first cold day of Fall 2022. All the HVAC companies were booked solid for the next few weeks. Brinker was also fully booked when I called, but they said they would try to squeeze me in if they could. They showed up the very next night!!! Dylan was extremely knowledgeable. His repair took less than 30 minutes and he only charged me the standard service fee. My wife is warm, and I am happy. I highly recommend Brinker.
The Brinker’s have always been very responsive and priced fairly! The Cate family appreciates the fantastic service!!
Excellent, knowledgeable service
My AC went kaput during the first hot spell of the season, when all local service providers were overwhelmed. Brinker was recommended by a friend, and they were the first with availability to come out-- and they did an evening service call, which exceeded my expectations. They advised that the entire HVAC system would need replacing, had an estimate to me the next morning, and installed by the end of the week. I also chose to update the furnace and upgrade to a digital/wifi thermostat, as both were outdated. Monica, Dale, Dylan and all the techs were friendly, knowledgable, and communicated thoroughly and professionally at every point. I'm a Realtor in NWA and will definitely recommend Brinker to my clients!
Brinker did a fantastic job installing our new HVAC unit. They promptly responded to all of our questions and were straight forward about the process and pricing. They are hands down the best HVAC service provider we've ever used! Strongly recommend them for anyone uncertain about which HVAC service provider to use. You won't regret it!
Brinker has been our HVAC service for years-great service and help during urgent problems. It was natural to rely on them for a new system. Dale gave us a recommendation that was in budget and were able to even go up a grade. The installation went smoothly, nice even heat and quiet. Looking forward to not worrying about the 30 year old AC lasting another summer.
My family has used Brinker for years. They are very honest, professional, reliable and will take great care of you. I’ll never use anyone else.
Absolutely wonderful company. Very professional, came to do our service promptly, and the price was very reasonable. This was our first time to use them, but the will be our go to HVAC from now on.
Literally the only HVAC company I would use. They are very reasonably priced, their system seems really well installed, and they even ensured my floors stayed clean by putting down a sheet to walk on.
Great business with professional workers and even better pricing.
I highly recommend Brinker Heating and Cooling! They did a great install of our new air conditioning unit. High integrity and honest company. Brinker Heating & Cooling did a great job of helping us select the right fit unit for our home.
We have used Brinker Heating and Cooling for years and couldn’t be happier with their level of service. We have multiple rental properties and they respond quickly, get the repairs done fast, and don’t try to sell you something you don’t need. I trust them to be up front about costs and tell me exactly what the issue is. Great bunch of people!
When our AC stopped working, I looked up the symptoms so I'd know what to expect. It said it could be anything from a cheap fix all the way up to requiring a new unit. I called Brinker and crossed my fingers that they wouldn't try to to sell me something I didn't really need. Turns out it was the cheap fix. Very down to earth people, easy to talk with. He explained everything and taught me a few things as well. These folks have integrity. Highly recommended.
Quick, friendly and affordable!
Very nice, good service and they came back to make some adjustments when I had a little vibration. Would recommend
Dale is awesome and always there when you need him