Reviews (30)
These guys showed up to diagnose and refill my mini split with coolant on very short notice despite their schedule being booked due to it being the middle of summer. They did the job for half the price of one of their competitors who I had initially hired to diagnose and fix the problem. They also seemed to know what they were actually doing/talking about, and noticed a hole in the tubing that had gone unaddressed by those who came before, keeping the problem from recurring. I'll definitely use them from now on.
I was very appreciative of the timeliness of Guy's work. He was always responsive and clear on what my system needed and the best solution. He came at the exact time he told me. He was the 3rd company I had talked to when my compressor went out and the only one to follow through and get the job done. My total cost was right around his estimate. I would recommend My Guys to anyone!
Excellent. I'm replacing a 3 ton HVAC system and have tried 8+ other HVAC companies. I have received quotes ranging from $5,800 - $12,000 and lead times of up to 6 weeks. I called My Guys' and in 5 minutes had a quote, and a scheduled install for THE NEXT DAY. It's taken me longer to write this review than it did to schedule the install. Just based on the process alone I can't recommend My Guys' enough. Other companies usually have someone that answers the phone, then schedules a tech to go check it out, then they get back to you with a quote and say it'll be X number of days/weeks before they can get to it. I didn't need all that, so it's just a waste of time. I've literally spent hours getting quotes. I even bought a $350 portable AC to help because I assumed it would be a long time to get this quoted and replaced. I'll call My Guys' right away from now on. THEN you consider the fact that the quote came in at $5,465.29 before tax, lower than all of the others I've received. (probably, I'm not sure if the 5800 quote included tax, but it was 4+ weeks out anyway)
Been using Guy’s services for 5 years, keeping our 22 year old system going. We finally had him replacement our system, so I’m hoping I don’t have to see him for a while. Quality work and reasonable cost. Highly recommend!
Integrity and expertise are the most important things I want in any repair company and My Guys have both. I have had 4 other local HVAC companies look at my AC unit, all connected the hoses and then told me I needed a complete new unit they could sale me for 10-12k. My Guys quickly diagnosed the actual issue (prior repair job had left the vent cap on the fan motor causing it to overheat) and completed a full system check to assure all other components were in good shape. I saved several thousand dollars because of their integrity and expertise. If you need HVAC service this is the only place to call and the only place I will call going forward for repairs or a new unit.
If I could give My Guy more stars I would!! Excellent service, great price, very prompt and knowledgeable! 100 out of 100!! I will be calling him again if needed in the future!
I called My Guys at 8am about a broken AC unit and he was here at 11 and had it working within the hour. He explained everything to me as he was doing it. I would highly recommend them to anyone! I will definitely be using them again if needed!
My Guys’ HVAC installed a new American Standard Platinum 20 Heat Pump & Air Handler. The Platinum 20 heat pump gives me up to 21 SEER/10 HSPF. I have been extremely satisfied with the cooling capacity when it was warm and now the heating system since it has become cooler. When we first turned the A/C system on, I was amazed at how fast the variable speed fan and compressor were able to ramp up to cool the house and then slow down to save energy and maintain a comfortable home temperature. The first thing I noticed about the heating was it is not pushing cold air through the vents. Instead, it is comfortable warm air. The American Standard AccuComfort™ system digital control panel is very easy to use. I can easily set the desired temperature by day of week, day or night, A/C or heat and any combination thereof. The thing I like best about it is that I can set and control it from my smart phone or PC just as if I was standing in front of the control panel. Probably one of the first and nicest things I noticed about the new Platinum 20 heat pump system is the quietness of the system. I can very rarely even hear it running, yet it keeps me very comfortable at all times. My old system was noisy and you definitely knew when it was running. The system is too new for me to have energy savings numbers for my house, but with the AccuLink™ communicating control board controlling the variable speed of the system and therefore energy consumption, I am confident we will have energy saving versus our old system. Guy Williams from My Guys HVAC did a professional installation of the Platinum 20 heat pump compressor and air handler. I also had him do some enlarged and additional duct work in my house. Everything was professionally done and completed to my satisfaction. I liked the way he paid attention to installation details. I would highly recommend Guy Williams, My Guys’ HVAC, for any HVAC
My AC stopped working during the night. I called Guy at 7:30am and he was at my house by 8:30. He quickly and accurately identified the issue. Would not hesitate to use this service again!
My A/C unit went out on the 4th of July on a Saturday, and the temperature was climbing. Even though I'd requested a service call through my home warranty company (who told me I wouldn't get a call to schedule service until the following Monday), I was able to contact MyGuys who promptly expedited service. Guy & Michael immediately drove 45 minutes across NWA to my house, and had my A/C fixed within half an hour of arriving. Keep in mind this was the 4th of July, and they are a small operation. These guys work hard, they have superb response time, are friendly, humble and empathetic - as well as extremely skilled and fast workers. I can't properly express in words how grateful I am that they came out here on a holiday (when they could have been taking time off) to make sure my family stayed comfortable during this July heat. I'll be using MyGuys for all of my future HVAC service.
These guys are awesome. Highly recommend using them if you have any HVAC needs!!
He stands behind his work! I am so pleased to deal with an honest person. Thank you so much!
Prompt, Experienced & Honest! Worked me in Same Day Both times I needed him. Was knowledgeable, efficient and honest with fair pricing. Plus he was really nice guy. Happy Repeat Customer!
Great guys! They not only did the job we called them for, but they did extra work to make our system more efficient! Really nice guys and great work!!
Don’t hesitate, just call. Fast and knowledgable, friendly and fair, and he has a cool new truck! He’s a good guy. If you like to Support local independent business, this is your dude. He knows his stuff, and he’s friendly to boot! I’m kind of a B, and don’t give frivolous five star reviews-so when I do I mean it. He had my condensation line drained and was back on the road in half an hour. I’ve already shared his name with all my friends, and I have no qualms about recommending him to you, either, you, random internet stranger.
My Guys HVAC is the only one we will ever use, he is very professional and extremely knowledgeable.He exceeded any expectations we had by far we want to recommend him to all. You won’t find anyone better, honest or that works harder
We recently relocated to Bentonville a few months ago. We quickly learned a large percentage of residential contractors are dishonest at best. Finding Mr. Guy was a complete blessing. He is very knowledgeable, professional and always believes in doing his work the right way no matter what it takes. His integrity, honesty and willingness to explain the what’s and why’s really shows off his experience and education in his field.
Excellent to work with. Showed up on time and got the job done with full ownership and at a decent price. Would highly recommend.
Guy was efficient with his work and timeline and communicated via text and email before and after work, during, and after work was completed as well as explained things and answered my questions. Great job!
My Guys’ saved me today. After sending an SOS phone call at 3:00 p.m., the owner/operator of the company was at my place within two hours to save this damsel in distress. The inside temperature was 84 degrees. Within one hour, he had changed out a part in the air conditioning unit...and parts for the thermostat. The temperature has already dropped by a couple degrees. Thank you Guy for the great service. I am glad to know you are nearby...just in case!