Reviews (48)
My hot water heater was leaking. Tony came out the next day and completely took care of the problem. I really appreciated how quickly and easily my problem disappeared. Thanks Tony and Service Pros!
Had our AC fixed the same morning, before we even got call backs from other companies. Had problem explained to me, and technician worked extra to ensure it wouldn't happen again. Two thumbs up!
Bought my first house last December and of course the A/C goes out my first summer. Scheduled a same day appointment and had a tech out right on time. Once on the roof I got a call from the tech to explain what was needed and the cost. All my parts we on the truck and the ac was blowing cold in about an hour and a half. Having no A/C is no fun but service pros got me cool asap.
We've asked Service Pro's for help on two occasions recently. Once was for a check up and the second was for an emergency repair on a relative's home. For the check up Rodney, the service technician, only recommended things that needed to be done vs. a run up "laundry list" of very inflated services from other businesses we've gotten recently. For the emergency service Rodney arrived in a timely manner, accurately diagnosed the problem, and provided a fix with recommendations within two hours. Again - I highly recommend this company.
There are certain skills and trades that once you find a good one, you keep them close. Service Pros has those skills and are masters of their trade. This company is the only one I call for all my plumbing and HVAC needs. They are friendly, prompt, and knowledgeable. Always top notch work and professional.
I called Service Pros to fix a bathroom exhaust fan installation I botched. I received email and text notifications when the technician was coming. He came during the window expected. The work took a little longer than I expected, but the fee was fair.
Excellent service. Received a picture of the service person prior to someone showing up with was great. Tony was on time, did great work and explained all the work and took pictures to show of each step. Highly recommend this company.
We use Service Pros at our school for air conditioning and plumbing needs as they do it all. The technicians are professional and willing to explain what they are doing. Based on this experience, I asked them to perform seasonal maintenance on my two home units. Rodney checked everything with recommendations of what else would need done. Only one unit needed cleaning but it sits under an ash tree. The other unit was in great shape. Not bad for 10 years. My Thanks to Service Pros for being honest, professional, and keeping costs down for both personal and at our school.
Always on time! Friendly, accomodating and professional. They get the job done the first time. I highly recommend.
The technician was on time and very professional. He was knowledgeable and answered our questions professionally. He cleaned up after he was done. We were very satisfied with the service.
HVAC A/C repair on my 28 year old system. Ok ya it is old but till this year the hottest in Arizona history my A/C worked great. I have had two other companys out and my unit work for a bit but down again. I called service pros to really get a second opinion. Bob knew what he was doing, took my outside unit completely apart and cleand the coils on the outside. Replace a part that had been replaced two weeks before and was the wrong size for my old A/C unit. Bob put in correct part and my air has never run this cool. I mean the air would come down but not like this. Outside temp over 110F air flowing outside out of air handler was 61F Wow cooled down my house fast. Thanks Bob! Other place wanted 3000 to move forward, Bob did it all for under 600. Sometime you just need somebody to tell you the truth and not what they can sell you. Service pros from now on. That's my story! Its all true. Ask Bob! Update! April 2021. Service Pros is back. Replaced both 28 year old A/C units in Main house with a 5 ton split unit and one in my small casita guest house with a 2.5 ton split unit. Out with the old in with the new. Service Pros does it all! They Poured a new concrete pad for the main house A/C unit, they used 17 bags of concrete. In addition to that they upgraded my duct work where needed. After 28 years it was needed and they did it. In the casita the insulation was very thin so yes, they blow in bags and bags of new insulation. Service Pros can do it all! I did not need 3 or 4 companies to do this, they had the people and know how to get the job done right. These guy's are unbelievably! and at a very fair price. They kept me in the loop on everything, ever step of the way. Thanks Service Pro's for everything you have done for me! My new Trane A/C units, both rated at 18 seer, and whisper quiet both indoors and out, with a 10 year warranty coverage. Wow, who today does all that? For me that is Service Pros. I can not thank you enough.
During the worst of last summer our AC went out and the "Warranty" company's HVAC company left us hanging. I contacted Service Pros and they replaced both of our AC units and did it in ONE day.....They offered a great price and they were so professional and made changes in scheduling to help us out as we had gone 5 days in 115 degree heat....NOT FUN....can't thank them enough and Cole at Service Pros was GREAT.
Fast response. Got the job done. Used a second time. Same good result.
Had a gas line added to the kitchen for a stove top. They where every thing you want from a service company. On time, cleaned as they went, friendly and knowledgeable.
If you are in need of an honest, efficient and knowledgeable AC repair company, look no further. I cannot say enough good things about Service Pros. We have a very old unit that stopped working in the middle of a "heat advisory" in Phoenix. Service Pros sent out a tech immediately (it was in the evening on a Friday) and he was determined to fix the unit; I was so worried I was going to have to buy a new one. He took it apart and rebuilt a lot of it. It took him a couple hours but he in the end, it was working again. I suspect other companies would have told me it was hopeless and would have tried to sell me another unit. I am so glad I called Service Pros. *update* I continue to use this company for all my AC and my plumbing needs on both our home and our rental property. They keep fixing both of my old AC units, saving me from having to purchase a new one. I don’t even think twice about who I’m going call when I have an AC or plumbing problem. Service Pros is saved in my phone as a contact. It is refreshing to know they are only a phone call away, will be prompt, responsive, courteous, reliable, and honest. As a single mom, knowing that brings incredible peace of mind. Thank you, Service Pros! Thank you, Bob and all your staff from the office to all your technicians!
Service Pros scheduled my appointment, reminded me of my appointment by text message and email, and was punctual at appointment time. Service technicians were courteous, friendly, and considerate during their visit to my home. All work was completely thoroughly.
I had a softener install and a RO under my sink for fresh clean drinking water. Bob, was such an easy person to talk too and explained all the details of the product and install. Tony, the installer was very professional and the work he did was clean and great. I would definitely recommend service pros.
These guys really care!! Bob took the time to explain and show me my A/C issue and did the repair in about a hour. We used service pros at my business as well and have had a great experience there as well.
We have used Service Pros over several years and for several different services. They have always responded quickly and fixed our problems. In addition, we have never had a bad technician from Service Pros. They are all clear in communicating what they are doing and why, get right to it and are easy to deal with. Good people. Can't say enough about Service Pros. They are the service people that when you find them you just say, "Praise God, we don't have to worry about who to contact with our plumbing problems ever again."
We used Service Pro's for plumbing and our AC. Their pricing is fair and the quotes are straight forward with no surprises.