Reviews (100)
Joe was our Technician, and he was very professional, communicative and hard working! He made sure we understood what he was saying. We are calling them back for AC maintenance. Thank you!
Outstanding customer service. Very professional. Will recommend!
I can't recommend Just Better Air enough. There is nothing worse than having your AC go out during a heat wave. (When else would it go out?) They were able to schedule us for a same day appointment, diagnose the issue, provide a reasonable quote and complete the work. My interaction with Jesse, our technician, was fantastic, talk about a professional. We've added JBA to our "preferred home vendor list" and will be customers for the foreseeable future.
Hugo was friendly and knowledgeable. He did a great job explaining the process and helping me understand. Thank you!
Great company and great tech! I refer JBACH to everyone who needs a to have AC/heat checked or repaired.
The technician had our A/C up and running in no time while being courteous and professional.
Repairman knew what he was doing. identified the issue and fixed the same. Was here on time, did the work necessary and identified some suggestions for other units and was done and gone.
Technician was very knowledgeable and did a top rate job of fixing the problem with our air conditioner. It was an overall great experience. Thank you Just Better Air Conditioning.
John, the repair technician, was wonderful! He gave me great service and advice. I highly recommend them as a quality company.
Jose completed work on our unit! He was great, would recommend. Hopefully we don’t need them again, but will call them should we!
Probably the best experience I have ever had with a home warranty repair (and that's saying something). They were polite, knowledgable, and on-time. They presented me with various options highlighting the +/- of each and let me decide how to proceed (they did not push me towards any direction or try to upsell me). I hope to only deal with this company if I have any future HVAC needs as they are FAR superior to other companies that have visited in the past
Called on Wednesday, could not come out until Monday. Repairman was on time, friendly, and professional. He explained everything to me very well and answered all my questions. This company does not accept checks and charged 3% service fee for credit/debit card use which I did not like
Great people to work with. Professional, they follow up and they return your calls!
Robert was extremely kind and informative love his honesty would recommend
Check-up on why my system recycles. All was okay. Just an older unit. Jordan explains everything and is very nice and competent.
Hugh the technician came on time diagnosed the problem quickly had the part and replaced it explained what he did and was done in 30 min He was very friendly professional and knowledgeable I recommend him 100% great company. Thank you
The technicians at Better Air came out after our AC stopped working. Joe and his team found and repaired a faulty wire. They also noticed several critical issues that would significantly impact us later and gave a reasonable quote to repair. They returned quickly and did an amazing job! We are thankful that now we are well prepared for the upcoming summer heat! We highly recommend Better Air for service and maintenance.
Their technician was on time very pleasant and explained everything very throughly. I would definitely give him a excellent rating.
Not impressed, did not leave any messages when calling to make appointment so we went without AC for several days. The tech was kinda rude, and had to pay co-pay even though we are not property owners.
Mark and Jordan were very informative and clear on the issues and timing. Superb technical knowledge that explained at a customer level. Thank you!!