Reviews (100)
AJ was excellent, professional courteous
Trey was great, answered all our questions, and just a genuine nice person.
very fast response, reachable prices and very professional AC repair company in Scottsdale. would recommend to others.
Took care of emergency repair quickly within a short time calling late on a saturday night. Recommended
They came out to repair very quickly. They explained everything they did and answered any questions I had. I would definately use American Home Water and Air Scottsdale again.
Fixed the AC in minutes. Very friendly and explained everything. Very quick to show up and AC repair was quick too. Highly recommend. I will definitely use them again.
Fixed the AC in minutes. Very friendly and explained everything. Very quick to show up and AC repair was quick too. Highly recommend. I will definitely use them again.
They came out to repair our AC very quickly. They explained everything they did and answered any questions I had.
I have never reviewed any business and probably won't going forward, but I had to make an exception for American Home Water and Air - I have never experienced such good customer service from any industry, anytime, anywhere. They are responsive, professional, compassionate, and transparent. It was truly amazing to me how above-and-beyond they went to make sure they did everything they could to repair my AC unit in the fastest, cheapest, and most effective way possible. I have shared my customer experience story with anyone who will listen, it was that good.
I had to make an exception and write this review because your customer service was truly exceptional , American Home Water and Air. From the responsiveness and professionalism to the compassion and transparency, I have never experienced such outstanding service. You went above and beyond to repair my AC unit in the fastest, most cost-effective, and effective way possible. I can't stop sharing my positive experience with others. Thank you
Hello! i knew this company from the past they have great customer services
I had noticed a unusual noise coming from the main air return (we have 2 returns). This noise could not be heard in the 2nd return and could faintly be heard in the attic where the blower was. Tim spent about 1.5 hours in our attic between 12:30 pm and 2:00 pm in Phoenix AZ. Tim heard the noise but could not localize what was causing it. He checked the motor and it’s bearings and they were fine. He also checked each blade on the fan and none were loose. He showed me a video of the fan and shaft spinning with no wobble or out of balance issues. Tim assured me the noise was not something terminal which was my biggest concern. We agreed I should monitor the issue and if no changes bring this up when they do the annual service when things cool off. After we moved in to our home we had a 2 zone cooling system put in as a single zone did not do the proper heating and cooling for both floors. We discussed our cooling challenges and possible back pressure issues with the 2 zones. Tim suggested that installing a Honeywell device to address back pressure might not resolve the noise issue but would assure that the motor would not be harmed by 2 much back pressure decreasing it’s life. The cost of Tim’s services was $80.00 the diagnosis fee which I thought was extremely reasonable and is why I use AHWA. Now it is June 7, 23 and Trey was out for a full maintenance inspection. Trey was very knowledgeable and professional and it was a pleasure having him in our home to handle this service. We also had Evan out to give us a bid on a mini split unit to replace the window heat pump. June 24th WATER HEATER so we were just under 6 years since AHWA installed our Bradford White 50 gal water heater. It’s a Saturday morning 6:00 am and we discovered the water heater leaking and no hot water. At 6:30 am I leave a message with the after hours answering service (real person) asking for a call. Received a call at 7:30 am, at 10:30 am we had a new water heater. Cost for water heater $0.00, wa
Just purchased an air conditioning system and was very impressed with the service received. Will Elizalde was dedicated and determined to make sure the service was solid. Vernon Kea replaced my thermostat the next day and was determined not to leave until I was happy and things were done to my satisfaction. Very professional. American Home Water and Air came back the next week on their own and not with me asking them to, in order to make sure things were done well and correctly. That is a nice feature offered by the company. Would use the Company for future projects.
Highly recommend them for AC repair. Nick immediately diagnosed the issue, but the part was not available. So he was able to fix the issue with a temporary solution so we will not be without AC. Nick installed the part once it arrived. All repaired. Thank you again American Home Water and Air.
a company i trust for AC repair.I am satisfied with their prompt and professional service.Highly recommend!
They come and repair my AC, good customer service!
AC fixed yesterday. Trevor was great. So far all is great.
Max Sear from American Home Water and Air stopped by today to diagnose and replace the brine tank for our water softener system. Max was professional to a “t” and we really appreciate his help. We’re had great service and responsiveness from American Home Water and highly recommend their products and services.
I’ve been using and recommending this company since 2000. Every personal experience has been great and all I ever hear is positive feedback.
Higi and the American Home Water Team were just fantastic. Great response time; excellent and friendly service of our water softener and a water line leak. Highly recommended.