Reviews (100)
Professional, knowledgeable, informative, friendly. No pressure. What more can you ask for? Michael was my technician and he was the best. Thank you.
My very old AC unit suddenly stopped working this morning, after the routine maintenance appointment the day before. I called right away and they were able to get me scheduled. For both visits, my technician Dallas, was an absolute trooper and came back and worked for over 4 hours in 115 degrees to get it back up and running. He definitely knows his stuff and I’m so grateful he was so dedicated and thorough to get the job done. Thank you to all!
Pedro was very professional and has a great personality. If I could arrange it I would ask for Pedro everytime I need a service call.
Alan was very knowledgeable, helpful, and friendly. He took the time to explain everything to me. I never felt pressured either.
I came back from vacation to the hottest days we’ve had all summer and my AC was out. I called at 7pm on a Sunday night before an holiday week and got a call back in 30 minutes with an appointment for the following morning. Kolton arrived promptly and easily diagnosed the issue. The repair couldn’t occur until a few days later but they got me on the schedule and repair complete as expected. The office staff fielding my phone calls and the interactions with Kolton on site were unbelievably professional. I will continue to use their services!
Professional Service, efficient and trustworthy. Technician Todd was great, he explained all steps of inspection and how long it would take. Great service. Will definitely use service again!
My tech Dallas was very helpful and worked hard to make sure I was not left without cooling for very long. He helped me understand what was happening with my HVAC system and what he recommended to prolong the life of the unit.
Love supporting this company! Today Carlos helped me. He was so pleasant, respectful and patient in explaining the problem with my A/C unit. They totally understand the urgency and necessity of fixing the a/c even though the unit is presently empty. Thank you Carlos!! My candles and I appreciate you! :)
I am delighted to write on behalf of AC by J. I could not be more impressed by their service and professionalism. The gentleman who arrived at my house was delightful, responsive, and so thorough. AC by J will forever be my "go-to" air conditioner service provider.
Glad they could come out but clearly they have learned how to overcharge customers from their sister company penguin. I was away and needed the AC fixed for the dog sitter and yet they fixed it without going over the prices of materials or the go ahead from me. Instead of using the most value based option. They decided to just use the most expensive product they had because they knew they could retroactively charge it. Awesome. Won’t use them again that’s for sure
Was having a mysterious AC issue on 118° day. Having previously attempted to contact other companies I finally reached AC by Jay. Was greeted by someone on the phone who listened and prioritized our issue. They were professional and knowledgeable and Steve our technician found the issue quickly during the inspection (ended up not being caused by our AC unit). Nice to know they do more than just air-conditioning also electrical and plumbing divisions which we will surely use and absolutely recommend to anybody who’s looking for a full service team to help them with the unknowns that come up in home ownership.
Called for service on a Sunday at 5:40pm, the technician was on his way at 6pm, and received a text with his name and photo. The repair was so fast that our AC never got above 80 on a 110 degree day! He was thorough and professional! And incredibly affordable for an after hours service call!
Quick response time to fix our AC on a long holiday weekend! Professional, kind and knowledgeable. Signed up for the membership to continue using AC by J in the future.
The service person was friendly and well qualified. He was also timely. He did a regular service and we added some added cleaning to make the AC run as efficiently as possible. AC by Jay has serviced my home for many years.
Everything about AC by J is outstanding. Bought a new unit about 2 1/2 years ago and the experience has been so awesome from day one. I love the maintenance package and routine servicing. Recently had some damage from an electrical issue and they were there in no time flat to fix the problem and explain what happened. Their prices are extremely reasonable and everyone is very friendly. I love that they do plumbing, A/C, etc. I will continue to use AC by J and highly recommend them. This past week Kolten came by to complete the maintenance and he is a pleasure to deal with and very helpful and friendly. Great job AC by J!!!
Great service when i needed them most. AC went out on a Friday night on a 110+ degree weekend and they were here the next morning and took care of it.
This Company is Fantastic! My AC stopped working during a heat wave, and right as my home warranty was expiring! I was worried I would have to pay thousands of dollars to have it fixed. I called AC by J saturday morning and Evan arrived that same afternoon (on a holiday weekend!). Within moments Evan identified the issue and had the parts available to fix it on the spot. The entire job took maybe 20 minutes and my AC is good as new! The service and parts were very reasonably priced and they even waived the usual trip/diagnostic fee. I will definitely reccommend them to anyone in the valley with HVAC issues.
Evan showed up just a few hours after our call during a very hot day. He quickly assessed the issue with our older AC system and performed the necessary repairs. He informed us of a maintenance issue with the dirty coils but didn’t pressure us on it which was why we decided to go ahead with the cleaning process. Very happy with Evan and AC by J
Had some plumbing work done by ACbyJ. Andrew ( lead) and Brian apprentice were amazing. Explain the job, went over pricing. Did the work efficiently and were very polite and friendly. I have their HVAC and Electrical team coming next week. ACbyJ is my only source for these services. Kudos guys !
This was our first time working with AC by J. We were very pleased with the communication, service and quality of the work. We will definitely be using AC by J again.