Reviews (33)
Manning is an amazing human being he spent an hour on the phone with us diagnosing a problem and getting it fixed. I have never in my life had that kind of customer service. Believe me I do not normally leave reviews but this man went above and beyond what someone normally would do. I will be sending everyone I know to him and will definitely be my first call if there is ever another issue. Again can't say enough about the customer service we recieved it was AMAZING!!!!!
Wonderful company to wok with! I had 2 emergency services for 2 tenants without AC, they shifted schedules around to assist the same day! Very communicative staff and the techs showed up on time and got the AC's working in no time. I would definitely recommend them and look forward to working with this company in the future!
A/C stopped working. Put in repair request with my home warranty company. Red Zone called me, on a Sunday, to notify me of a cancellation the next day and offered me the time slot. Repairman was polite and professional. Diagnosed and replaced the part that failed. A/C was up and running. Very happy with Red Zone service.
I have 6 rental properties in San Tan Valley and Red Zone is my go to company for everything related to HVAC. great and reliable...
I really like this place they took care of my ac system problem. They guy was nice that came out and new right what was wrong with it . Now it's working great . And also thanks to Jen for getting me in someone over here as soon as she could . Because it's been hot . I was very satisfied with this company. I would used them again in the future if I have any problems. I would definitely recommend this company. You would happy at their work like I was.
Claimed he ordered the part and was waiting on it to in. Called multiple times got the same answer. Then never heard from him again. It has been more than 6 months. Edit to say! The owner of this business Kim, is amazing! She was unaware of the problem and as soon as she saw this she was quick to rectify the problem and took care of it right away! Even took the time to come out herself and apologize in person!
Amazing company, punctual and informative. Very helpful in a crunch of a situation and was able to assist in a timely manner. Manny was a delight to deal with. Look forward to using them in the future.
We had amazing service with this company. They came the same day we reached out and even let us use a temporary part while ours got ordered. Manny was very nice and helpful. Will use and recommend to everyone who needs A/C care
Great experience working with Manny and Kim to get a new AC unit installed. Finding a new unit during these supply issues was the biggest issue but they kept me informed all along the way. Installation went smooth and system is running great!
Great experience with red zone! Very professional and highly recommend!
Kim and Manny delivered above and beyond our expectationsls in all ways. We highly recommend this company!
Wonderful service all around. From the initial call to the service in full. The best part was no up selling and simple answers to my questions. They made replacing my ac unit easy fast and painless. After the initial diagnostic I had cold air the next day fully installed new unit. Would give more stars if I could. Will continue to use their services and recommend them as much as I can.
We have used Red Zone Air before for AC repair and maintenance. There performance was excellent. They were always honest and never pressured us. When we decided to replace our AC and heating system, they were our obvious choice. They give the personal attention and quality service you don’t find in many of the big companies. Their prices are very fair and their attention to detail is outstanding. I would recommend them to my best friends!
We recently replaced two split systems in our home. Red Zone responded quickly, performed an assessment, and provided a detailed proposal. They provided a very professional installation as scheduled. Kim and Manny were pleasant to work with and we were comfortable having them in our home. Highly recommend them for your HVAC needs.
Kim and Manny were outstanding throughout the entire process in replacing our very tired and broken down A/C unit. The pre-inspection, the planning, execution and follow up's there after, all of it top notch professional service. Additionally they are a very knowledgeable and courteous staff, and pricing that is VERY competitive. The Veterans at our non-profit organization are very appreciative to Red Zone Air - Thank You!
Manny replace my AC unit in a timely manner he was also very prompt and getting back to me when I called and keept me in the loop about anything that was being done !(((update after my AC was fixed I stared to notice that each time we had heavy rain my light fixture would leak witch is right under the AC unite but since we don’t have much rain I kinda didn’t bother too much well now I notice water damage in my daughters roof and finally contacted a roofer who told me not enough seal was put around it he took pictures is on bath sides of the AC unite one side is right on top of the light and another right on top of my daughters room )))
We have a vacation home in Johnson Ranch and have used Red Zone several times over the last year. We needed urgent service when the AC went out 3 times and Manny arrived for service the same day. He installed a new unit in August and recently came out quickly to repair a loose wire. It is great to have a reliable company since we are out of the country for most of the year.
Kim and Manny worked very hard in installing our new air-condition. We really appreciate their hard and smart work. It was very professionally done. Our air-condition works beautifully. They worked so hard and did not take a break. We would like recommend your company to our Solera community neighbors (Approx. 800 houses), because of your reliable work. Thank you for your kind and hard work for us.
Red Zone cooling provided excellent service and competitive prices. I highly recommend this company.
I would recommend Red Zone to anyone looking to purchase a new HVAC and also for annual maintenance. I found them professional and honest when assessing my HVAC system. They do not pressure customers into replacing units and they fully evaluate your home for the best options for a new system. Response time was timely, they were punctual to appointments, and my new install ran smoothly. I am recommending them to my friends and family.