Reviews (4)
It was definitely a pleasure to work with Carlos and Cody. They were friendly, professional and answered all my concerns about my thermostat. The maintenance cost for my unit was reasonable and I plan to sign up for their annual maintenance plan starting in the fall which is also well worth the price. I definitely recommend them if you are looking for great service at a reasonable price.
I read many positive reviews about Carlos on NextDoor. I can honestly say they are all true! After having Renco do some roof repair (my HOA uses Renco), my A/C coincidentally stopped running. I called Carlos on a Saturday morning. I understood that he was working and had a busy day. However, that afternoon, he texted me and let me know he could be over at 4:30 p.m. That was wonderful! Carlos is friendly and very professional. He came in and checked the thermostat first and then checked the circuit box. He then went up on the roof and checked my heat pump. He discovered roofing foam had covered some of the wires. He got the mess cleared as well as checked over my unit. Next, once the A/C was running, he checked all my vents for cool air to make certain everything was working as it should. So very thorough! I read several people state that he is the only person they will use. I am joining that group of people. If I ever have another issue, I will most definitely call Carlos!
Another AC company tries to upsell me on getting all new capacitors and after talking them down they switched out TWO and what I found out to be the fan motor still wasn’t working. After the issue not being “fixed” they wanted to bring out their manager to go over my “options” on getting a new AC. I could tell right away they were BS me. I found Carlos on the next door app with a bunch of good references saying he does a great job and honest, and he is! He was straightforward from the get go, no BS, and I was like, done! You got the job! Now my AC fan motor is working and my house is blowing cold air now. Thank you Carlos!!!
I contacted Cargo Air on a Sunday afternoon after my AC stopped working. Carlos was quick to respond and was able to fit me in his schedule the next day. He was communicative, showed up on time and best of all, was able to repair and provide maintenance to my unit on the same visit. Thank you, Carlos for you honest , professional work! Will recommend to friends and family.