Reviews (54)
If you need a reliable dependable HVAC repair, do not use these jokers. Scheduled an HVAC repair 9 days ago and they call the day of to cancel the appointment and do not even apologize or offer an alternative after making a customer wait for 9 days. They obviously have no regard for customer service or customer retention.
The tech went above and beyond to repair our unit! Thank you soo much!
Thank you so very much for everything! 100 out of 10!
Company with AMAZING service! My AC Compressor went out. Service Expert: George Black, repaired my unit that is located on-top of my roof during extreme Arizona heat (I received a heat warning on my phone in the morning and expected a cancellation ((for good reason))… yet he still came out and did the job. A great job might I add. He lifted HEAVY equipment up a ladder and fixed the problem (he is a true expert in his field). So far, post-service, my AC is in PERFECT running condition (how George accomplished this in the excruciating heat is beyond me, but I’m so grateful). I highly recommend this company..
George was timely, friendly, very knowledgeable and made the necessary repairs. He made sure that we would not have the same issue in the near future. Thank you!!
My home warranty suggested them but the lady on the phone phone was very rude. I’ll go with Cool Blue.
We had the worst experience with the previous ac repair company!!! Our house has been without air conditioning for over a month because the previous company could not diagnose the issue. The technician diagnosed the issue within five minutes and we are up and running now thank you thank you thank you thank you!! I would highly recommend Air essentials the technician extremely professional and knowledgeable!!
We felt very confident that George knew what he was doing and he did a great job.
George was extremely professional, knowledgable, and courteous. He was able to locate and repair in a timely manner. Thanks George for the excellent experience.
The tech was very friendly but needs more training.
Arrived on time as promised. Very professional but also very friendly. Will keep this company information for future support
Absolutely amazing service! George was extremely helpful and informative very willing to help me understand the diagnosis from the beginning to the end. Would highly recommend to everyone and will be using in the future.
I usually don’t like to write reviews. My AC stopped blowing cool air, so I contacted my home warranty company and they contracted Air Essential to come take a look. First off, they never answer their phones, had been trying to schedule an appointment for 2 days before they finally answered. The tech that showed was not very friendly nor professional. They was no greeting, long story short, he had advised me that my AC levels were great and took a look at the thermostat and still couldn’t figure out the issue. He took a look at my filters and suggested they changed them and stated possibly the coils were clogged. He never even took a look at my coils, he then attempted me to hire him not the company to clean them for me. Needless to say my AC is still not fixed, it’s actually worse off before they came to check it!!!!
Showed up right on time. Both Kendrick and George were very friendly, professional and seemed extremely knowledgeable. George took the time to answer all questions I had about the repairs they were going to do and explained in a way I could understand..Very trustworthy !!!!
George and Kendrick were quick and friendly with the cause and resolution of my air conditioner.
George Kendrick is very knowledgeable and efficient. He knew the problem by just listening to the system. Swapped out a part in 5 minutes and we had air conditioning again. The world needs more vocational people like this! Excellent work!
George at air essentials went beyond great customer service. Not.only a thorough diagnostic with all the gauges but he satisfactoriy walked me thru what every dial meant. He educated the customer to.my satisfaction. He came to.disgnose the.problem and left with my loyalty! Bob.wilson
George was the tech who visited my house. Very professional and knowledgeable individual.
Absolutely awesome! Informed me to where I could understand what was going on and what needed to be replaced. Went straight to working on my system. Polite and very easy to talk to.
George, was absolutely outstanding… He explained everything he was doing in PLAIN English… I didn’t feel like my questions were stupid. He answer each one throughly… I will definitely use this company again and especially call on George services… As a woman I felt like he respect my opinion and beyond and above for me… Thank you, George and Air Essential’s LLC AZ