Reviews (100)
I reached out via Thumbtack to the company and they responded quickly. Came out same day and diagnosed issue. As soon as the parts were available, they performed the repair service in a timely fashion as they said they would. Everything seems to be working properly. I would recommend their business to anyone in need of air conditioning service.
This has to be the best A/C Heating service there is right now! I’m really picky with the contractor that does the job at my home and this company has been the best! Very easily with a peaceful mind knowing that the job is getting done the right way ! I appreciate this company and the business that they do . Thank you very much
Great service by Suttle Air! Outstanding customer service and very professional workers! Max was very informative and customer focused.
What can I say?! These guys are amazing. They came into my newly bought restaurant and absolutely restored a lifetime of neglect and dirt. Kyle and Shaun were great to work with and did a wonderful job. They have a new client for life. Thank you Suttle air!
Max was great explaining things in language I could understand.
I recently had the unfortunate experience of hiring Suttle Air for a project, and I must say that it was nothing short of disappointing. From start to finish, the quality of their work, coupled with their lackluster customer service, left me thoroughly dissatisfied. First and foremost, the workmanship was shoddy at best. The end result was far from what I had expected or paid for. Not only did they leave a mess behind, but their attention to detail was seriously lacking. It's disheartening to see such a disregard for professionalism and craftsmanship. Furthermore, the attitude displayed by the Suttle Air team was far from friendly. Throughout the project, I found them to be unhelpful and unreliable. It felt as though they were merely going through the motions without any genuine concern for my satisfaction as a customer. Their lack of courtesy and willingness to address my concerns left a sour taste in my mouth. To add to the disappointment, I was bombarded with an excessive number of update requests, urging me to leave a review. I believe that a company's focus should be on delivering a quality product and providing excellent customer service, rather than pestering clients for feedback. It only served to amplify my frustration with the entire experience. Regrettably, I cannot recommend Suttle Air based on my encounter with them. The subpar work, combined with their unfriendly demeanor and relentless review requests, made this a truly unpleasant interaction. I hope they take this feedback constructively and strive to improve their services for future customers. Overall, my one-star rating reflects the dissatisfaction I felt throughout the entire process. It is my sincere hope that others can avoid similar disappointment by considering alternative options for their air service needs.
Had an ac tuneup and the tech was on time and very communicative
We got Suttle Air's help through our home warranty and they were absolutely amazing. Fixed our problem same day!
Kyle was great handled everything fast. I will definitely be using this company again if needed
2nd time using Suttle Air and they didn't disappoint.
They came out quickly and repaired our unit quickly. Our technician was very nice and honest. He diagnosed the problem immediately. I'm very satisfied. Highly recommend!
Great experience, fair price, prompt service. Will use again.
I called over the weekend and I spoke to James and he came out immediately. Our AC unit stopped working. He was super nice and professional. He fixed my A/C hiccup and we had our AC UNIT working right away. Would highly recommend and use them in the future. Thank you! 🤙🏻
This is a wonderful honest company with hard workers.I never have a issue and they are very professional.
In a word, WOW. Our AC unit stopped working this past week while we had guests staying with us. By the time we realized the issue, it was late on a Friday before memorial day weekend and had been 100 degrees daily outside. James, the owner answered my call straight away, got us scheduled for Saturday less than 24 hours later, fully diagnosed and fixed our system. James was fast, super responsive, and helped us out in a pinch in spite of the holiday weekend. Very fair pricing too. Big thanks to Sutton Air!
Sean was great, the overall experience was top notch. Will be using Suttle Air again.
Justin was kind, courteous and very thorough. I recommend this company highly
Suttle Air came out to do an AC system check and were professional, friendly, and on time! Great experience and would use them again.
I had my entire system replaced ducts, registers, thermostat and AC. From beginning to end this team was stellar. I am very pleased and highly recommend them.
The company was very professional along with the A/C repair man James. Came knew exactly what was were v fix it and gave an update. All other appointments were a week away and they were able to help me out on a Saturday. Thank you so much