Reviews (100)
Chris was a very nice technician. I appreciate the time he took to ensure everything was running smoothly.
Trevor showed up on time and was a pleasure to work with. Was very honest about our systems, sharing all the technical details. Would definitely recommend service through Simply the Best
Summer time is very stressful for everyone. I rent the home that was serviced today by Trevor Mccloskey. Its was scheduled for repair maintenance 5/19/23. But issues came up that needed resolution today. I was expecting someone to do a stop gap till the date arrived. But instead trevor came out an installed what was scheduled for friday, Today. To say thank you is not enough. One party in the home is not in the best of health. Again thank you trevor for making it possible. Very much appreciated. Thanks smiple the best. Paula adkins
We've used Simply the Best for years and always been satisfied with their service. This last year We've been fortunate to have Trevor as our service tech. Last year he installed the clean air system. He's done our Spring and Fall checkups. And today he installed an Ecobee thermostat. We have been very satisfied with everything he has done for us.
The service was outstanding in all respects. Trevor and Tristen always do a great job!
I've use this company since about 2010 when my old system needed help. They were able to limp it along for a few years until I could afford a new one. The install was OK, but have learned that it was below par. Before my recent check-up by Trevor I felt I was getting decent service for the money. After Trevors visit I feel better about renewing the service contract for another 5 years. He corrected a miscalculation from a previous tech along with an issue that was left over from the install.
Trevor and his install team were great! They replaced a very old HVAC system and made sure every question was answered and it was up and running perfectly
Hands down, this is the best customer experience I’ve ever had with any company. They are quick to respond, extremely knowledgeable, and will do everything they can to make sure you are a satisfied customer. From my understanding, they are a small & locally owned and operated company, which means you’re dealing with the same people throughout the process, who pride themselves on their work and value long term customer relationships. I needed my blower motor replaced, and my service technician Trevor was able to quickly diagnose the issue and even explain what caused the fault. Trevor is phenomenal! He has a wealth of knowledge, which he will gladly to share with you. If you’re ever unsure of any aspect of the service, just ask and he will give a no-frills, layman explanation of what’s going on, why things are necessary, how it works, ect. He’s a problem solver that keeps your best interest at heart, unlike some other scammy salesmen service technicians that told me I needed to replace my 5-year old unit. Seriously, it was like night vs. day when comparing which company I trusted to provide the service. I cannot recommend this company enough. Simply the Best 100% deserves their name. P.S. For anyone skeptical of this review, fine. No skin off my nose. I’ll still offer my experience with those other scammy companies that you should be wary of: 1) They were disrespectful. They use their “knowledge” of HVAC over yours to demean you and bully you into the most expensive options. I know it might be a stressful time when you need them, but don’t be desperate and fall for these sales tactics. Also, I put knowledge in quotation marks because most of these guys are salesmen in actuality. Sure they might have some knowledge, but it’s likely that their real job is to get you to sign a work order, from which they likely collect a nice commission, and then you’ll never see them again. 2) They upsell. This is clear in any sales environment, but they try to hide it behind the
After install of a Daikin HVAC approx 1 yr. ago with Simply The Best , I had the pleasure of having Trevor Mc. service my unit & questions.Trevor, Simply the Best has found itself a good person in you to "represent" its name. Appreciate the time given & your integrity & knowledge you bring to your job. Thanks for what you do! I'm also wanting to do a shout out to another amazing team member: Tristen! Simply the Best is blessed to have Tristen. As a customer, I'm on the end of receiving the results of her skills: organization, follow through, team support & assurances of striving to be: "Simply the Best". Appreciate you both. Thanks for what you do!
Trevor is awesome. He listened to the concerns we had. He addressed everything & explained what he found & repaired.
Trevor was here, explained what he needed to do, and took pictures of the problem. He was very helpful in explaining everything, don't loose this man, he was great. That's one of the reasons why we like your company. Everyone is awsome. And by the way if at all possible we request him for our services. Thx Jim and Vicki.Dunlap
I’ve been using Simply The Best for almost 20 years and have always been satisfied, getting check-ups on my hvac twice a year. It was now time for a new A/C, and between Javier imparting great service and knowledge from beginning to end, I also experienced prompt office assistance, with Trevor being the best in further help; I couldn’t have been more satisfied. They are the best!
Trevor is the man!!! I can’t express our gratitude for the professionalism he showed. After contacting the office for a trouble call, Trevor showed up in a surprisingly fast nature. Tools in hand and very respectful ready to troubleshoot my AC problem. Trevor successful diagnosed the problem and had it fixed in 15min!! Thank you sir for your professionalism and attentiveness to details and knowledge of your trade. I highly recommend using Simply the best for any and all HVAC needs.
Our AC went out at 5pm in the afternoon and with food timing they came within a half hour of our call. Trevor was so professional and diagnosed and was able to fix the problem on hand. Thank you!
They were great!! Had issues on a holiday weekend and they were quick to reposed. Price was reasonable. Would highly recommend the company for your A/C repair or Maintenance
I want to thank you to Steve the Lead Technician, and Loui, Mike, Marcus, Josh, for an outstanding show of professionalism, not only they have completed the Job, but it was done with respect not only to me, but to my family. Thank you Steve for your honesty, and taking time to explain everything in detail. The office personal also were very helpful. Thank you "Simply The Best"/ Badass coordination between Main office and their field Units. Awesome job, well done. Would highly recommend this company for your AC problems.
Trevor went above and beyond to help me out when my AC needed replacement. I had multiple issues with my previous system and he brought back confidence in this company, ensuring I had the best service and best equipment. He ensured to follow up, checking on if everything was working well and that there was no problem with the work completed.
Workmanship and proper completion of a project is of utmost importance when installing a new A/C (or with any service/project for that matter). Our sales guy SOLD us on the level of detail and professionalism that goes into their work. Unfortunately, our experience was that there was a lot of overpromising and under delivering. Our home inspector found numerous incomplete portions of our new A/C replaced by this company about two months after the project was completed. In addition, one of their tech’s also borrowed my charger and has yet to return it. I have left several messages without a response. The company is coming out next week to fix everything that should have been done properly to begin with and just hoping things are done correctly this time. I wouldn’t recommend this company for your AC needs.
Fair and good pricing, ethical business practices, and prompt responses. I’ve been a customer for 15 plus years and have purchased two air conditioning systems from them. I strongly recommend giving them a call.
Thank you Simply the Best! Our a/c went out Saturday afternoon and after calling and getting no response from our usual service company, we called Simply the Best. Trevor was out within an hour. He was friendly, prompt and kept us informed throughout the process. Thank you for getting our a/c running again.