Reviews (26)
Quick service, fair pricing, honest and reliable was out to my location in less tha 2 hours from my phone call.
Called to get a issue fixed, they spent 20 minutes on the phone explaining possible issues to troubleshoot and then go from there, they easily could of came out charged a service fee instead took time to explain over the phone.
Craig and team were extremely knowledgeable, thorough, and transparent when working with us for an AC maintenance tune up. Being new homeowners, we are very unfamiliar with proper AC care. Craig answered all of our questions thoroughly and provided transparent "up next" steps (and prices!) that may need to happen in the coming months or years for our older unit. Can't recommend Queen Creek Air Conditioning enough, great experience!
Craig was incredibly professional and kind throughout my entire experience with his company. Our upstairs AC stopped working and with a 1 yr old baby still taking afternoon naps it was getting pretty stressful here at home. He and his team arrived, identified the problem, had the replacement part on hand, and had the problem fixed in less than 45 min. Prices were reasonable and I would gladly do business with him again should the need arise. Thank you Craig!
Queen Creek Air Conditioning service was great. I called a dozen big name companies and they said they couldn't make it out to fix my AC until the next day. I called Queen Creek Air Conditioning Company and they were at my house in less than an hour. My AC was fixed within 20 minutes. I highly recommend this AC company.
Craig was very rude on the phone, idk if it was a bad morning for him or he dislikes what he sees. Never met the guy just spoke over the phone and immediately rude. Must be a repetitive thing based on other comments.
I had an issue with my AC not blowing any cold air on a Friday afternoon and called 10 different places in the valley. None of those 10 places would be able to meet with me until Monday due to it being the weekend. I gave an 11th place a call which was Queen Creek Air Conditioning and they had no problem coming out to meet me first thing Saturday morning. They were able to quickly diagnose my issue, they were very communitive in all the technical aspects of what was wrong and quickly fixed the issue. They were in and out in under 2 hours with great customer service and an excellent price.!
Our AC went out after hours they trouble shot somethings on the phone and then came out the next morning and fixed everything. I would highly recommend them great service fair price!!
Found Craig simply by going down the list of AC companies that could come same day to diagnose/repair my AC. After determining it was a costly repair, I opted to simply have the whole AC replaced. Craig and team worked diligently to get me up and running as fast as possible (~48 hours!!) I can't thank and recommend Queen Creek Air enough. If I could give 10 stars I would!
I couldn't be happier with these guys! My AC died on a Saturday morning and it was 113 degrees that day; in short, it was freaking miserable in my house by noon. Craig came out the same day to check it out, gave us a great price on a new unit, and the install was super fast! My AC is now blowing super cold. My family and my animals thank you so much for the outstanding work you did!
What an amazing experience. I have two small children and 4 pets (cuz of the small children). Our house was sitting at 90 degrees inside and the contractor my Home Warranty company sent cancelled without a phone call. I was referred to Queen Creek AC, but was hesitant to call because he was outside the normal service area. I called at 5pm and received a fast answer. He said that he was booked, but if I was willing to meet him at 7am, he would come look at my system. Sure enough, bright and early he's here and ready to get started and 20 minutes later my house is a cool comfortable 77. It's hard to find good customer service and reliable work, I was lucky enough to get OUTSTANDING service and INCREDIBLE work. Thank You, Thank You, Thank You!
Had an issue with my A.C unit. Called Saturday around 630p.m.. Craig the owner was out first thing Sunday morning had my unit up and running in under an hour. Will definitely recommend to friends and family.
Highly recommend Queen Creek Air Conditioning!! They came highly recommended to me and did not disappoint. The owner himself was on the job. They did my annual check up on two properties for a total of 3 AC units. They are super knowledgeable, reasonably priced and won’t try to sell you a bunch of parts or service contracts that you don’t need. They explained everything in simple terms. Just straight up honest, no bull and knowledgeable AC company. I’m so tired of all those companies that try to scare you into buying things you don’t need. Not these guys. Happy we found our go-to guys.
The guys were very professional and got the job done to my satisfaction I am very pleased
In actuality I did not hire Craig to perform the work I was considering. However, he was the only contractor to call me back. Plus he spent a fair amount of time on the phone with me explaining the process and time required. In short, I would hire Craig in a heartbeat and also recommend him to my friends and family
I don’t think I can say enough about how great these two men were and how they really saved me and my family today!!! My ac went out last night at 11:00 pm. By morning it was pretty warm in the house. I had a tech from another company come out and the other company stated that I needed a whole new AC unit and it was going to cost me almost 10,000.00. I was in a panic! Of course I wanted a second opinion. I got in touch with Queen Creek AC and Craig was able to squeeze me in and was at my house in less then 30 min! Come to find out I just needed a minor repair and it was very reasonable in cost to fix! My AC was working great again in a matter of minutes!!! I will refer everyone I know to Queen Creek AC from here on out. I myself won’t use anyone else now, they were fast, friendly, professional, HONEST, and we could tell they really cared! Great guys, amazing company! They really made my day today!
What you hate the most, our HVAC broke down on a Sunday afternoon with 114 degrees outside. Our builders people could squeeze us in on Tuesday after 4 PM. Called Queen Creek Air Conditioning and Craig said he would be over in 15 minutes and he was. Unfortunately he could not repair the builders vendor controller system he assured us that the issue was there and not involving the Compressor or air handler which would work if the controller could communicate. What did this Sunday service cost? Nothing! Queen Creek A/C will get my future business.
Excellent service. Craig (the owner) took my call and was able to fit me in the schedule today. He diagnosed and repaired the issue, while making the electrical a bit cleaner in the process. Gave me advise on other systems needing attention after seeing evidence of rust in the drain line as well. Highly recommend to anyone in the area.
Craig has been a life saver! I had multiple problems with my ac unit and he was out to my house the next day each time I needed him, willing to work with my schedule, and his prices were great! Definitely recommend him!
I Blew it! The fuse, that is...while attempting to install a new thermostat I neglected to cut the power to the unit and I blew the fuse in the furnace. Never happened to me before and I was clueless as to what the problem was. All I knew was that I had a dead furnace/AC unit...Craig spent a bit of time on the phone with me, walked me through the diagnosis and what it would take for EITHER him to come out and accomplish the repair OR for me to do it on my own. In spite of the fact that it might cost him a repair job, and a few bucks in the till, he encouraged me that it MIGHT be a simple and easy fix that I would be able to accomplish on my own. And, he was totally correct. An hour and a half later everything is back to normal, Craig unselfishly saved me some money, and taught me a lesson about turning OFF the power! When I actually need repair on my unit I will trust that Craig will do the job professionally and properly. I can highly recommend this company and Craig to take care of my heating and cooling issues!