Reviews (100)
I highly recommend Cooper Climate Control for any HVAC needs, especially if you need a replcement unit like we did. We really appreciated how Kendall wasn't pushy or 'salesy' at all, and gave us several options and made sure to educate us about each one, so we were able to choose a new AC unit that fit our needs/house the best. The installation team worked all day were very professional and polite throughout, and Kendall stopped by a few times, including the end where he made sure I understood how our new unit works and the SRP rebate paperwork. We're very happy with our new unit, and will definitely be utilizign Cooper Cliamte Control for future HVAC needs as well!
We were shopping around for a new AC system as ours was old and leaked Freon. Had 8 vendors come out to give quotes. Kendall went through all the options of different units available and had the best price on brand name equipment out of everyone that came out. He was knowledgeable, professional and easy to work with. CCC team installed the unit and Kendall made sure it was done properly. The new system is much more efficient and works great. Highly recommend Cooper Climate Control for all your AC/heat needs!
Absolutely great company to work with from start to finish! Let me first start by saying you get your bang for the buck with this company! Kendall and his crew are clearly perfectionist! They installed an entire HVAC system to include a heat pump, an air handler and a smart thermostat. In addition, they also repaired ductwork that needed the upmost attention. They were quick and efficient and would have been done sooner than later, if not for unforeseen issues. The condensate drain line was clogged up something ferris as well as, not located in an obvious place. That being said quite a bit of drywall had to be cut out in order to find its location and destination. All this of course added some time to the job (about an hour or so. Eventually, it was located and unclogged with some very clever ingenuity (that I observe first-hand)! The rough-in drywall was repaired that day, a few days later the company sent in a professional drywaller to complete the rest to perfection! All this and not one red cent more for the job!
Cooper Climate Control is the best HVAC company in Arizona. Professional, Courteous, Friendly, Fair, High Quality work and products. Fully recommend them for any HVAC service, install or consultation.
I just had my a/c maintenance completed by Kendall. After 2 years very pleased with system & continued service from Cooper Climate Control. From the initial interaction for the system estimate through installation and inspection everyone I interacted with was very professional & instilled confidence. Great value, too, for brand name high quality products. Kendall suggested a new master bedroom air return that has been a great addition! Jose & the installation crew worked with me to locate the best installation site for the new air return for ease of changing filters. I highly recommend Cooper Climate Control.
Kendall was very professional diagnosed the problem quickly had a blown motor reasonable on the prices had me up and running in a convenient time I highly recommend this business.
Kendall is absolutely a Rockstar at what he does. The most courteous and polite repair man I have ever had the pleasure to work with. He is thorough, never tries to sell me something I truly don't need. When there has been an issue, he will show pictures of the issue and explain it to ensure I understand. April in the office is so helpful and kind. I was referred to their company several years ago for service and I can't imagine ever using anyone else for my HVAC needs.
My AC stopped working. Had two shops assess. One shop was all about selling me a new unit - claiming there was irreparable damage and even confabulating the evidence of it which, when pressed they could no produce. The second shop was Cooper Climate. Kendall assessed and gave me an honest breakdown of what this most likely is, and what it will cost. Mind you, although he also could sell and install a new unit he focused on the solution that would be best for me at this point. What’s even more impressive, once they opened the unit in the attic, they figured out it actually was a simple issue of insulation getting loose and blocking the coil. They fixed quickly at far lower price than the would have been even for the initial issue they anticipated to find. It is so refreshing to be able to deal with honest and professional people. And when the time really comes for the new AC, I know who I’ll call.
Cooper Climate Control did a fantastic job installing a new HVAC system, ductwork, and smart thermostat. They also installed new insulation. They were quick to respond to my request for a quote, answered all of my questions, did a fantastic job at a great price. I have already recommended Cooper Climate Control to several friends.
The Cooper Climate Control team was professional, punctual and courteous. Kendall visited us and provided details, discussed all the options and patiently answered our questions. Lead installer Jose and his associates Benjamin and Carlos worked very hard to do the job right in a timely manner. Comfort System replacement at our home was completed to our satisfaction! Thanks Team Kendall, you are The Best!
Kendall is always prompt, professional, goes beyond his routine services and very respectful. Love having him perform my HVAC maintenance! He is the best!
We replaced our A/C in summer of 2020. I got multiple quotes at that time and I decided to use Cooper Climate Control not only because it was the most reasonable quote but because of their professionalism. Kendall took the time to answer all of our questions and discussed different types of heat pumps with us. Kendall listened closely to our needs and provided solutions. We purchased the Trane XR17 added an air purification system and two returns. Kendall also moved the outdoor unit towards the bathroom to not have the compressor directly in front of a bedroom window(per my request). I never felt pressured to make a decision and the process never felt like a sale. Kendall went above and beyond to make sure we had what we needed and on top of that he is extremely respectful and polite. When our almost 20 year old A/C broke down Kendall met me at work to sign paperwork and he made sure we got an installation appointment right away since it was summer time. Kendall was able to find our air purification lamp even though most were out of stock during the pandemic. He was very attentive and guided us every step of the way to register our Trane unit and to make sure we got our SRP rebate. Kendall and his team did an amazing job on the installation. I have continued to work with Kendall and his company for ongoing service. I would strongly recommend Cooper Climate Control, they are the most outstanding company for all your HVAC needs.
Kendall and crew did an amazing job installing our AC units. This is a first class business that really goes out of their way to make sure the customer is treated right and at the end of the day is happy. 5 stars!
Kendall and his team were excellent from start to finish. We had four quotes on replacing our 14-year-old heat pump/AC unit. Kendall was by far the most detail oriented. He spent over an hour discussing options and finding out our goals for our home in the future, and to find out what we really needed in a new unit. He was the only one who performed a Manual J calculation to determine the correct size unit we would need. His quotes were the most detailed and he itemized the whole scope of work. This thoroughness and willingness to take his time played a very large role in our decision to hire. He also was periodically onsite with his team of three installers during the job. Alex, Jesus and, I’m sorry but I don’t remember the third installers name, were on time and very friendly even though they were working in an attic well over 100 degrees. To our surprise they got the install done sooner than we expected and were up and running in one day. They even came back on a later date to install a thermostat we had ordered that hadn’t arrived yet. The installation itself looks extremely professional and Kendall pointed out all the items that were on the itemized list of work, went over all the safety features, warranty, and SRP rebate information in detail. It was our neighbor who recommended Cooper Climate Control and we are extremely happy we decided to hire them. We will recommend Copper Climate Control to our friends and family without hesitation.
After vetting 4 companies from BBB AZ in 3 days, I picked CCC to replace my Trane, my last estimate. My 2nd floor AC stopped working in July!, so I needed it replaced ASAP. I liked Kendall's family-owned business, honesty, no pressure sales, professionalism, and for not criticizing other companies' assessments/estimates. For 25 years, we lived with 2 hot upstairs bedrooms above the garage. He suggested placing return ducts in each bedroom. What a difference this has made in my children's lives! Kendall was transparent to admit he was unsure of the APS rebate because he deals more with SRP customers. He did the research and filed the paperwork for me. My unit was IN STOCK and working in 8 hours! CCC will be my AC maintenance company. I would definitely recommend Cooper Climate Control.
Kendall was the ultimate professional. He explained what was causing the problem with my system and clearly described the process of restoring proper functionality. I’ll gladly refer Kendall and Cooper Climate Control Inc. to my friends and family.
1000% satisfied with every aspect of what was a very stressful situation with NO AIR in extreme hot temp. Kendall was responsive and kept me posted, explained in detail, honest, trustworthy and I am so pleased with the install. Highly recommend Cooper Climate Control without a doubt. Thank you Kendall and Team! You guys are the BEST!!!
My 34 year old heat pump unit went out in the hottest part of the summer (of course). Luckily, I already had an estimate from Cooper Climate Control to replace with a variable speed unit from Trane. Unfortunately, due to all the shortages of parts they explained that the new unit was 4-5 weeks out. I was obviously freaking out about what to do in the mean time without AC at 100+ degree temps outside. Kendall and José were a godsend. They worked to fix my old unit by replacing the motor and blade and got it working until my new unit arrived, and didn’t even charge me anything to do it. When my new unit came in they scheduled me promptly to replace it. José and another tech worked all day because there were some issues that came up due to a last minute air handler replacement again from the part shortage. This has got to be the worst time to need your AC replaced, but they did everything in their power to help me through the process and I seriously couldn’t have asked for better service. I trust them completely and would recommend them to anyone.
My husband and I needed a new HVAC last November. We got a few quotes and decided to go with Cooper Climate Control. Kendall and his team were wonderful from start to finish. Kendall helped give us all the information we needed to choose the right fit for our home. His team (Jose, George and Alfonso) were great with the installation. Kendall and Cooper Climate Control definitely helped make a big purchase easier.
Kendall and his team provided the best quality service from the beginning to end! He walked us through every step answered all of our questions and were very thorough. They are very friendly and treat you like family. I would recommend them to my family and friends!