Reviews (17)
I've really been impressed with the owners of this company. They're been great to work with so far and you can tell how much experience they have in this field. Good stuff!
Mike and Desert state air have been great! They showed up and got my install done in less than a week on a 2800 square foot home. Mike always responds fast and communicates well. His two workers were great. One even making the comment “they try to treat every house like it’s their own.” Which I liked a lot. Would highly recommend.
Very honest and professional. Have used this company for many years and have always found them to be attentive, fair and personable. Would recommend.
I had a great experience with Desert State Air. Javier arrived promptly on time and placed drop-down clothes on the flooring, and he was so courteous and professional. Javier and Harley started work right away early in the morning and completed the install in the afternoon. Everything went flawless. They cleaned up afterwards and thanked me. I highly recommend this company and I am so glad my Neighbor referred them to me. Thank you Mike, Sandy, Javier, and Harley.
Without a doubt the best customer service experience we have had! From the initial phone call to the final installation, total process was flawless. Called on Monday to request a quote for heating/ac replacement. Sandy answered the call and was extremely pleasant and efficient and scheduled my appointment for the following day. Mike arrived on Tuesday at the scheduled time to survey our needs. He was very friendly, knowledgeable and professional. After his inspection of our system he made his recommendations and indicated he would call me back later that day with a price quote. Mike’s call came as promised and the quote was well under what others suggested the price would be! After our agreement, Mike returned to our home on Wednesday with contract for signing. Again, a most pleasant experience. Installation was scheduled for Thursday AM and he gave us detailed info on what would take place. Thursday AM as promised, Installation technicians Javier and Harlan arrived and we’re very personable, knowledgeable and eager to get started. They both were great to work with and did a great job of completing our installation in the time frame promised(one full work day). At completion, they left the job site just as they found it. Truly professional! I would recommend Desert State Air to anyone needing heating/ac service and are looking for a quality job at a great price from a company that truly cares about pleasing their customer. FIVE STAR EXPERIENCE FROM START TO FINISH!
The installers were excellent very professional, very clean and immaculate and meticulous.
Very professional and always on time. Very honest and great quality of work would definitely recommend
They did an amazing job installing our ac unit!
Mike was very responsive, helpful and gave me a great price on our new units. Javier came out and installed the ac units and they not only work good they look great! They do a nice work and were on time with everything from start to finish. I would definitely recommend them to anyone looking for an A/C company
Desert State Air has been servicing our HVAC systems for many years. Mike and his staff are professional, responsive and friendly. Even though the summer months are particularly busy, Mike finds a way to accommodate his customers. Javier and Leonard recently attended to an inspection list while we were selling our house. They needed more parts and returned in a very timely manner to get the job done. Couldn't be happier with this company and we will continue to use them in the future. You can't find better or more professional technicians.
Desert State Air came to our rescue this past week. We called in the morning after our AC went out. They had a tech to us in 3 hours and replaced our fan motor within the hour. Javier was super friendly and professional and both his and the communication from the office gal (forgot her name) was amazing. I would highly recommend them. Mike, the owner, even checked in to advise of arrival time. Thank you. Definitely like supporting our local professionals.
Always the best service and super honest reasonable prices a company you can trust!!
TThe guy was late. He never fixed my ac. Left a single mom with a family of 5 with no ac in July! I didn't have enough money to pay him so he said I could pay him in other ways! Wow what a creep! Thanks alot Nathan!
I wanted to get an annual inspection as there was a ton of debris around the outside unit. Plus my AC is older. Desert Air css as me out, answered all my questions, did a great job of cleaning the unit. Plus the didn’t try to upset me to a new unit as the prior fixes were solid and doing great.
Mike is amazing. He is fast, professional, and extremely knowledgeable. My heat went out on one of the coldest days of the year and he replaced my motor on a Saturday so that my household could be warm again. Highly recommend!!
They are so professional and very friendly. Their prices are comparable to the larger companies but they treat you like family. I will use Mike's company for all my air conditioning needs now and in the future.
I can't believe how easy and not scary-expensive Mike makes getting a new A/C unit installed. He's seriously a specialist and a skilled technician who knows air conditioning like no other. He explains everything so you know you're in good hands. The cost and service are a dream come true.