Reviews (93)
Raul installed my Lennox variable speed furnace and Paul put in an Air Scrubber Advanced-my home now smells like a walk in a misty forest and is as toasty as I need it to be. I have always been impressed with the quality customer service, care, and parts used by Moore Heating. Jason is great and very responsive and always transparent with every estimate. I always recommend Moore heating to my coworkers for their HVAC needs.
Fantastic people!
Tip to customers who purchase replacement filters for heating systems from Moore Heating. CHECK OUT AMAZON. We were able to get the same brand, same size for FAR LESS money, even with the shipping cost. And to think we've been getting ripped off all of these years purchasing our replacement filters from Moore.
Took off the day from work to have them service the HVAC, they were a no show and said we could re schedule due to their poor planning.Will not recommend this company to anyone
our hot water and heater went out so we called them by to check what was going on. they said they were both broken and we needed all new stuff. turns out we forgot to pay the bill so we got our gas shut off. then telling us that our stuff was broken and not even considering that we might not of had any gas is not professional!!!
Great Customer service and expertise!!! And they came after hours, when no one else would!
Over priced and copy cats
I scheduled the duct cleaning service after hearing about it on the radio and purchasing my home last year from pet owners and it was so nice to have them come in and clean all the ductd and remove a lot of the pet hair I could not remove with the vacuum. My dad reported that they came in and had their own tarp like cloth to lay down to not soil any of the floor or furniture that was around the ducts and made sure to get my laundry exhaust vent and apparently it was blocked so I'm so glad that they checked it! He also assisted my dad and changing out the filter for the heating vent. They spend about 20 minutes on each vent and my dad said he was here for quite a few hours since I have 7 -8 ducts plus the laundry & they spent time in the crawl space at the heater. Thank you so much for this service Moore heating I can hear the air moving more freely and feel more comfortable knowing there's less dust and allergens in the home air!
My heater went out and Moore Heating was incredible to work with! They got a technician out to get a quote immediately and were able to schedule it after hours given I had no heat. The quote was reasonable and their team went through the specs one by one with me so I understood fully what I was purchasing. The team had great customer service, great communication, were very timely and they allow you to make payments with zero interest. Really loved working with them. Highly highly recommend Moore Heating!
Had an unexpected furnace problem during the winter month of December. Moore Heating came on the same day, I called and fixed it. Highly recommend them
Moore installed an insert in my old inefficient fireplace. WOW! Everything about this experience and outcome was flawless!!! The end result is above my expectations I absolutely LOVE my new fireplace insert! The install person Jerry, was very concerned to take care that nothing of mine was damaged, that the insert was installed and inspected in a timely manner, he respected my privacy, he didn't try to teach everything about how to install an insert😀 I totally and completely, without a doubt recommend Moore Plumbing and Heating for installing inserts!
Today I noticed the heat inside my house had drastically gotten much colder over a period of a couple hours. With it being a holiday weekend, I was afraid that I wouldn’t be able to get an appointment the same day. Fortunately, Gary was able to get me on the schedule and I had a plumber at my home within 2 hours. Chris was able to triage the situation and get to work ASAP. His van was well stocked and he had all the parts necessary to get our furnace up and running within a few hours. There were several parts that needed to be replaced but he remained positive and professional the entire time. He was kind and explained what was happening along the way. We have been customers of Moore Heating for over 27 years now and I’ve never been disappointed by their services. I highly recommend Moore to both my friends and neighbors. This year’s Thanksgiving…I am very thankful for a nice warm house and hot water.
I have used this business for my home and business for more than 20 years. Moore heating is always professional and knowledgeable. They they have always been available in any situation, whether it be urgent, or just to answer a quick question. Their billing is always accurate and fair. I recently had a plumbing issue. Between plumbers,and contractors, and electricians, Rob at Moore Heating was the only one that was able to figure it out. They are without question the best in town!
Had a tech come over to service our boiler, just a simple cleaning. He decided to go above and beyond that by mentioning that our pressure tank was too small and causing a leak from the relief valve. (We were already aware of all of this) He then proceeded to shut off the main water valve, cutting off all incoming water to our boiler, which we had left on to compensate for the drip. (until we had enough extra money to upgrade our tank) His reasoning was that it would be fine until he could come back in a *few weeks* to upgrade the pressure tank set up. Naturally, all the water leaked out (from the drip he ignored). Caused the boiler to fault and shut off. i woke up to the house being 40 degrees and i had to fix the problem myself that their tech created, narrowly avoiding my home freezing up entirely. All i got was excuses and justifications when i called them. I talked with the owner and he made an appointment for a couple days later to change the tank out. They called me last minute and canceled it. Claiming they were "too busy" If i could give 0 stars or less i would, they just came for simple servicing and nearly cause a catastrophe, without any interest in accountability.
Recommend. My furnace stopped working today. On my initial call, Gary spent time running through the easy fixes on the phone with me and was clear about after hour hourly rates. After calling around, they were the only ones who could come within a week's time. Shawn was professional, quickly diagnosed the issue, and had replacement parts on hand. Now the kids have stopped asking me if I'm SURE I paid the gas bill. Very pleased and will call again.
Highly professional bunch of folks here. Very courteous and thoroughly communicated everything they were doing to my boiler. Would not hesitate to call them again if I have more issues.
Moore Heating installed a new furnace for us 12 years ago and has performed all the regular maintenance since then. They just installed a new hot water heater and garage heater. Excellent work and really friendly phone staff and technicians!! Highly recommended them.
I am writing about the service I had today at my home for duct cleaning. Dan Rudd, my serviceman was absolutely professional from start to finish. He called me 20 minutes before arriving and went to work right away. He spent about 3 hours and we hit it off and he went above and beyond for me. He was engaging and respectful and even removed a old sump pump *at my request* because the last contractor left it there and a huge mess to boot! Dan was vacuuming the floors and even got a co worker to bring a new air filter! For a such a young man he was very mature! I lost so much faith in the younger generation and he restored that in me. Thank you Dan! Thank you Moore Heating for a wonderful unexpected experience! I highly recommend. 5 Stars! Hey Moore give that boy a raise! Best, Lynda Parker
The duct cleaning service was fantastic. Professional service, prompt and speedy, and friendly service tech.
Buying the same heater model new is $800 plus 250 shipping. They charged me $400 for a circuit board +$300 for a cable install. When i could purchase the same one in it for $280 with cables. So i got a new circuit board based on todays rare mineral prices and it does the same thing or is over priced for a more expensive model. It cost me $800. Buying the heater new and shipping it would of been overall cheaper sense the heater is 16 years old and require future sensors replaced. I hired a professional not a fix-it man. Sadly i can't recommend them. A for effort.. failed the professional part. Looking for a professional.