Reviews (55)
Paid to have the same leak fixed twice, 2 months apart. When I asked if the leak was fixed the first time I was told I would have to wait and see and call back. Not realizing it meant I would have to pay regardless them not fixing it the first time. I just wanted it fixed so I paid again, then I was told they would have to reschedule a third time because the toilet couldn’t be installed until the cement hardened. When I scheduled the 3rd appointment between 2-4pm I had my husband go to the house at 145pm to wait. When he arrived at 145pm a note on the door said sorry I missed you at 130pm you’ll have to reschedule. Is this normal for business to disregard clients schedule times and come as they please then just tell them they missed the appointment? Maybe I’m in the wrong for thinking they would be at my house between 2pm-4pm. I just don’t want anyone els to go through what I did. Please stay clear
Worst plumbing company ever never recommend this place again
Man I pay you guy's to fix my toilet full prize....then you guy's turn around charge me 400$ just to put my toilet back on you all removed it and that what we agreed on and then turn around charge me to put it back on.... that's poor and sad but hope people see this on here thank you and this will be my last time asking or calling you for and estimated and job not well done✌️
Professional, communicative and creative. The team at Circle brought a level of creativity to a remodel at my home. Ken, the owner, took great initiative in dealing with the muni to ensure proper code was followed. These guys are great, can’t recommend enough.
Excellent service from the first call (friendly and efficient), to quick follow up and scheduling, finishing with a great hot water heater installation. Everyone I had contact with was friendly, helpful and gave great service over all. Their pricing was very fair. I honestly wouldn't go anywhere else, even with slightly better pricing, because of the service Circle Plumbing provided. I dealt with Megan (on the phone) and Aaron (Plumber) the most, and they were rock stars, and I had a couple quick interactions with others on the phone, and received great service across the board.
Unprofessional and blatantly lie to customers. We were scheduled for an appt from 8-9am today. My husband got a confirmation text at 8:14am that they were on their way. At 8:30am, when my husband called to inquire about their ETA, he was informed they had arrive at 8:21am, but no one answered the door or the phone, and that we would be getting fined for the missed appt. They claimed there was GPS proof that the guy was at our house at 8:21am and stated there should be a note on the door from him. My husband pointed out there was no note and offered to provide the camera footage from 4 exterior cameras that show the guy was never at our house. My husband spoke with 3 different individuals, all of whom basically called him a liar.
Worst experience I’ve ever had! They came to assess my building’s heat issues to give a report of their findings. The agreement was that we would pay for this report. Their team showed up and accessed all of our tenants units. We then never heard back. We finally got in contact with them and they said the building has too many issues and they do not want to work further on it, yet they refuse to give us any notes on what they found, even we we had agreed to pay for it! Terrible service. I will never work with them again.
Aaron with Circle Plumbing and Heating did an awesome job at replacing my garbage disposal. He was friendly, professional and explained what he was doing the whole time. He worked quickly and efficiently. I would highly recommend him to everyone I know.
Good service. Circle Plumbing came out to replace the previous homeowners DIY toilet and sink hook ups/drains. Zach clearly communicated the issues he identified and what he was going to do to fix them. He also identified and fixed other issues that weren't apparent at the surface level. Very professional.
Ed was my repairman, and that worked out great. He is a journeyman plumber and got the boiler back to running in a systematic manner. I was thinking it was going to be a total loss, but it turned out to be repairable. This was not an easy repair(s), but it got done and fixed. Thanks
Shame you cannot give 0 stars. Rude, unhelpful, unprofessional, don't keep accurate records. And when quizzed on why this is hang up on you. 1 time came out to do work and acted incredibly suspiciously when asked what they were doing, hid used parts and refused to show when asked as the part didn't look like it needed replacing but was anyway.......the list goes on, be very very careful when using, and do so at your own risk......
Kelly was on-time and kind. He handled business very professionally. He fixed my boiler after 4 months of dealing with back and forth issues with another local mechanical business. I recommend Kelly and circle plumbing.
up front with codt....made appointment right away and showed up on time.
This company is a rip off don't use them. They charged me double for a water heater that you could have picked up at Lowes for half the price. Also charged me an hourly rate that worked out to be $187.00 an hour. Wouldn't recommend them ever again
A friendly and professional Hvac tech named Ryan helped diagnose a leaky duct and gave his professional opinion. He was able to find the worksite quickly, informed me of any actions he would be taking that affected the property, and wrote up a report for my client to refer to.
My (ancient) indirect water heater had rusted through, started leaking and needed replacement. I requested quotes from four different plumbing/heating companies and Circle Plumbing was the only one who got back to me, and it was the very next day. They gave me a quote up front and we scheduled a date (about a week later). They called me as they were headed over, the installer wore a mask, worked quickly, and cleaned up after he was done. Great communication throughout, no surprises, the work was quality, and I felt that the price was fair. I would highly recommend them, and they'll be the first I contact in the future if I need anything else.
WOW! I’m not going anywhere else! Kelly came out to repair everything, this gentleman went above and beyond! The ladies who answered the phone have great customer service.
Terrible customer service. Ordered parts and scheduled service to have parts installed. Tech came out and didn't have the right parts but charged me for a call out anyways. Management made no apologies or offer to order the right parts and install them for free.
I have been a Circle customer for 10 years and appreciate the response time and the service. Today I had a question about a repair issue and was very happy with the fair outcome. I truly feel like a valued customer and highly recommend Circle Plumbing.
I had a problem with the heater in my garage, Ed was prompt, informative and when I asked about a noise I hadn't heard before after it being fixed, Ed stopped by the next day to see what the noise was. Excellent service, and I really appreciated Ed telling me about a rates and how much things would cost. Very upfront, no hidden fees. Would recommend Ed to family and friends.