Reviews (49)
My a/c unit went out on Friday morning and by Saturday afternoon at 1:00, they had a new unit installed. Very professional and prompt
The technician Nathan Hirth was professional, knowledgeable, friendly, and on time and got my unit back to working perfectly
We had a trouble with our HVAC system late on a Saturday afternoon. My wife called McCutchen Heating & Air, they stated that they could have someone there in about an hour, about an hour later Nathan arrived, he was very professional and knowledgeable. He diagnosed our system issue and had it working again in no time at all. I would highly recommend McCutcheon Heating & Air They have fast service well trained technicians and reasonable prices.
I called McCutcheon this morning at 11a, and Carlos the technician was on-site by end of day. He gave a quick summary of my problem, three scenarios to choose, and made the repair quickly. Carlos was super professional and relatable. First time customer, but sold on the customer service!
Carlos did a great job on my maintenance he went above and beyond and cleaned everything so well.. I would ask for him every time thank you for the good service .
Carlos was on time and polite I enjoyed the service he performed my unit is working like it needs to now and no longer leaking
Carlos did a great job on my 23 year old unit he took his time and checked everything correctly. Thank you for the good service I have always used this company they have always been good to me.
They were wonderful, very polite, professional, and caring. They worked after business hours on December 23rd 2022 to make sure I had heat over the Christmas weekend.. highest regards to their technicians.
Fabulous company to work with! 5 stars!
My experience with McCutcheon Heating and Air was phenomenal. They were very professional, very accommodating, and very considerate. My duct work was over 30 yrs. old. It had rusted and most of my heat was being wasted in the crawl space. Once the problem was discovered, this company was quick to begin work and finished before the weather turned really cold. In addition, recommending the Reme Halo Air Purification system was a God -send and I expect to be breathing easier. I mentioned this to my pulmonologist who reviewed the info. regarding the Halo and even he was impressed. Also, each day, any debris left over was removed. Overall, this was a very clean job. Finally, I want to thank Jack and George for a job well done.
Excellent professional service. They were prompt and courteous. I have already recommended them to others
Very prompt, professional and friendly from office to service. I will continue to use their service and I would highly recommend them for all your heating and air needs.
Alex Thornton came out to our house and he was so very friendly! He called around 10 minutes in advance to let me know, and he was super nice! He explained everything to me as he was doing it. I would recommend them every time! Great service!
Zander Keller was the technician that serviced my units. He was very courteous; efficient and professional. I was very pleased with his job performance. I would use him again.
Thanks so much to McCutcheon Heating and Air for sending a qualified, professional, efficient team to install a replacement coil in our central unit. Andy and Zander are top-notch repairmen. My house is icy cool now! The scheduler (I think her name was Amy?) was also courteous and friendly and willing to work around my busy schedule.
I would definitely recommend Alex and his company for any of your HVAC needs! He is an all around trustworthy, reliable, and knowledgeable professional, and he understood what we needed for A/C repair and replacement! He was also super flexible to our changing schedule. If you want an HVAC professional you could call a family member, this is your company!
The absolute best heating & air service in North Alabama! Alex Thornton, the General Manager, came out today to see what was going on with my a/c. The unit had stopped cooling on Saturday night & we were miserable. He pulled up, diagnosed the problem, fixed it, checked out everything else on my unit and left 20 minutes later. So efficient, kind and their prices are very reasonable! I've used them once before, my parents use them as well, and we all highly recommend them to anyone who is having issues with their heating & air units.
AC quit cooling Friday evening. We called late Saturday morning. Alex Thorton was at the house right around 2:00 pm. Had the unit cooling by 2:30. Would highly recommend. The few times we've had issues but they are always prompt,courteous, and professional.
I just wanted to drop you a quick note to thank you for the work that your service department did on my HVAC unit. They were very professional, worked quickly and efficiently, were very nice and polite and cleaned up after themselves. I will definitely use you in the future for my HVAC needs and recommend you to others.
Great speedy, professional service from Alex!! They even contacted us on a Sunday. Will continue to use for all heating and cooling needs!!