Restano Heating, Cooling & Plumbing

I have heat!

My experience with Restano was top notch from beginning to end. The person who took my call was professional and patient with me as I was flustered and cold (I’m sorry I didn’t get her name). The response was fast, Brian F. answered my questions professionally and arranged to come out and give us an estimate. Brian quoted a price that we were comfortable with and did not try to push other products on us, we offered the job to Restano mostly because of Brian and his professionalism. We received our reminder call the day before installation as promised and the guys were prompt and super friendly. Josh and his partner (sorry, didn’t get his name) were friendly and professional, explaining everything to me and answering any additional questions along the way. Once the job was completed, Josh showed me how to operate our new thermostat and then showed me the furnace and all that we need to know about it. I couldn’t be happier with Restano, I’m super picky about businesses being punctual and they were right on time! I almost failed to mention that they left my basement probably cleaner than it was before! haha

Thank you for such a great job, I recommend Restano highly.

Restano and his team were outstanding -- thoroughly competent, polite and friendly! They've installed a ductless air conditioning system in our home in the Squirrel Hill area. They've done an excellent job. I have no reservations recommending Restano to any homeowner interested in implementing a customized heating and cooling solution!

Sales and service technician were very professional and did not try to over sell their products. They gave me a great price so I had a new AC unit installed. Once it was done it looked great and cools the house. My only criticism would be with the call center. Not all of my calls were returned. I would recommend Restano to a friend.

Our company experienced a plumbing issue, on a Saturday and holiday weekend and Restano was the only company to return my call. Jason was on-site in quickly and cleared the clog, installed a new disposal and helped trouble shoot some additional issues and recommended a contractor for that repair. Managing the issue from another state was much less an obstacle with Jason's professional and eager spirit. Thank you Restano call center (I believe her name was Karen) and Jason.

My 30+ year-old air conditioning unit finally died, and I contacted Restano to get it up and running again. A service tech came out the same day, tested the unit, and was honest enough to say that they could repair it, though the cost justified replacing it, because of its age.

I opted to replace the unit and Restano provided a quote of around $3,100 to install a Carrier 3 ton air conditioner. The following week, two service techs came out and spent roughly eight hours replacing and removing the old unit, and placing the new one in a better location.

The service techs did a great job, were neat, courteous, and went out of their way to make a few additional adjustments to help me out (that were not included in the service agreement and probably cost nothing, but helped me nonetheless).

I wasn't thrilled about having to replace my air conditioner, but I was happy with the service I received from Restano. I would recommend them to anyone who considers HVAC services. Honest and reliable.

Adam

I booked an appointment for a furnace cleaning. A technician by the name of Rich came to service my furnace. He was personable and polite, calling before coming, introducing himself and identifying his company. He was careful of my carpet, and went to the basement to begin the cleaning. After assessing the furnace he thought a new water pump would be necessary, but found he could repair the existing one which he did, saving me over $300 dollars. I will certainly use Rustano services again, they were efficient and trustworthy.

My wife has a real bad hip and is going to get surgery and we needed higher toilets than the standard ones we had. The Tec named Joshua came out and gave us a price. Today he installed both toilets and the price was exactly as previously stated. Joshua was one of the nicest plumbers we have ever had. He not only did a great job but he explained the process. He was so kind and considerate and triple checked the toilets so there were no leaks. When he addressed us it was always maam and sir and was very respectful. In conclusion I'd like to say he was outstanding. Restano Heating, Cooling & Plumbing have a great employee in Joshua. Thanks so much. Michael & Laureen Shearer

Our furnace/air conditioning unit were installed by Restano about 20 years ago and we've had them service both units annually since. They have been very professional, courteous and punctual in both the installation and maintenance of the system. We would highly recommend them to anyone in need of their services.

Restano's came highly recommended by a reliable source, so I was pretty confident going into the transaction. I was immensely pleased with the performance and quality of the work as well as with the communication and professionalism shown. These plumbers are the good old fashion respectful crew. Now, I will highly recommend them to anyone that needs a plumber, furnance, or central air services. .

My furnace's pilot light was going out frequently over the last week. Yesterday, Sunday, it went out 4 times. My home's temperature was 62 degrees. I called Restano's and was able to immediately speak to someone who was able to send a repairman out within 2 hours on a Sunday. Brian was very knowledgeable and professional. He quickly diagnosed the problem as a bad thermocouple. In the space of 30 minutes he replaced the thermocouple, cycled the furnace, & assessed that everything was in working condition. I even was able to use a discount coupon from their website. The price was very fair. He also gave me information about a maintenance program I can use in the future. The furnace is working wonderfully. I am a very happy customer.