I called 5 Star at 5pm because my AC was not cooling, and the owner came out the same day and promptly fixed my system. He was very professional, friendly, and honest. He explained the problem clearly and gave me great advice for future maintenance. He also was very upfront about all the service needed and the price without pressuring me in any way. I highly recommend this company and plan to use them for all my heating and cooling maintenance and repair.
This company is impressive. They were able to come right away and fix an issue with the garbage disposal. The owner was so helpful. The tech that came went above and beyond. He dealt with the home warranty company easily and professionally. He even let my 1year old sit by him and “ help” him fix the sink. He was great and super friendly with our dog. He replaced our disposal perfectly and quickly. These guys are great! Great customer service! Great people! We will only use them now.
Dave and Bryan were great. They were friendly, helpful, and honest and also helped us out in a tight time frame on two separate occasions. One of the times was around the holidays and they did a fantastic job. I would highly recommend 5-Star Air, as Dave is great and very responsive. Bryan did an excellent job fixing the plumbing issue (water heater and pressure regulator) at our house. They are my first phone call if I have a plumbing issue in the future!
I can't say it enough-the service and experience excellent! Our AC stopped working, and an appointment was promptly made to get it fixed. Josh was punctual, very friendly, knowledgeable, and skilled. Our thermostat also gave us trouble which he kindly helped to set up and get things running. He did a great job diagnosing and fixing the problems with our older unit and explained everything to us, which is something other companies won't always do. Pricing was very reasonable, and our AC is working again. We will definitely use the company again
After 4 no show appointments by another plumber (without even calling to say they weren't going to show up), I found 5-Star Air through Yelp. A few messages back and forth to outline what we needed (a new gas fireplace hooked up), we had an estimate, date and time established. The serviceman showed up exactly within the window I was given, looked at the work to be done, quoted an exact price (by the way it was actually LESS than the estimate...that NEVER happens!) and got to work. The tech was totally professional and knew exactly what needed to be done. Few hours later we were enjoying our newly installed fireplace! Great job and many thanks to 5-Star Air. These guys are now our "go to" plumbers!! Follow up: the owner even called to be sure we were 100% satisfied with the job. I'm not much of a review writer but trust me...if you find a good, reliable plumber you grab on to them and keep their number handy!
Our technician was very professional and helpful! He was able to determine the cause of our problem and fix our furnace quickly and get our heat back up and running, which was much appreciated! He was very knowledgeable and patient in explaining to me what needed to be done. I would highly recommend him in the future!
I would recommend this company to everyone who need help with their air conditioning or heisting system. Called them Sunday evening got bsck to me quickly and showed up Monday morning promptly. The repair person was friendly and very professional. I will be using tbis company from now on for maintenance on my heating and air conditioning systems. This is an exceptionally prompt processional and reliable company C Ratay
My furnace went out and Steve showed up and had it back in service the same day, within 1 hour at a very reasonable price. Used this company when my hot water heater went out and received superior service this time as well. Will certainly be using 5 star again and will be referring them to my friends. Great job and thank you Steve.
Call these guys for your service needs. I cannot recommend them highly enough. Dave is a skilled, honest, and pleasant-mannered technician. He had our AC up and running in less than two hours; it would have been less, but he was handling calls to the main office from his mobile that day, as well.
Another local HVAC company with a very good rating and reputation had previously sent a tech out that replaced the electronic board inside, but he took one look at the AC unit outside and said we needed a new unit. Then, that company priced out a new unit with labor between $4000 and $6000 depending on which new AC unit we wanted based on brand and SEER (efficiency) rating.
Dave came in and assured us he could fix it...that day. Parts on-hand. He replaced the parts in the AC unit. Then he looked at the HVAC system in the house and confirmed that the tech from the other company had not wired the system properly, so the furnace was not operational. Dave fixed that, too. Then he repaired the severed wire to the thermostat that the tech from the other company had cut.
For just a few hundred dollars, the issue was fixed. Instantly, my stress level decreased. The heat and humidity in the house dissipated and we were all comfortable. It didn't require thousands of dollars and a new AC unit, just someone skilled and honest enough to do the job right. Dave delivered! 5-Star gets a five-star rating from us. Don't bother calling the other guys. Call 5-Star!
I want to take a moment to recommend 5-Star Air for your HVAC and plumbing needs. Within one week, I had issues with my water heater and my furnace. Through that experience, I have met Dave, Steve and Brian. Each of them spent time explaining issues to me and answering my many questions. Their integrity is obvious and their commitment to excellence equates to jobs done right the first time. Thank you 5-Star for your example of running a company that puts the needs of customers first.
Guendalina Guidotti
I called 5 Star at 5pm because my AC was not cooling, and the owner came out the same day and promptly fixed my system. He was very professional, friendly, and honest. He explained the problem clearly and gave me great advice for future maintenance. He also was very upfront about all the service needed and the price without pressuring me in any way. I highly recommend this company and plan to use them for all my heating and cooling maintenance and repair.
Jennifer Davis Warick
This company is impressive. They were able to come right away and fix an issue with the garbage disposal. The owner was so helpful. The tech that came went above and beyond. He dealt with the home warranty company easily and professionally. He even let my 1year old sit by him and “ help” him fix the sink. He was great and super friendly with our dog. He replaced our disposal perfectly and quickly.
These guys are great! Great customer service! Great people! We will only use them now.
Jonathan Mycyk
Dave and Bryan were great. They were friendly, helpful, and honest and also helped us out in a tight time frame on two separate occasions. One of the times was around the holidays and they did a fantastic job. I would highly recommend 5-Star Air, as Dave is great and very responsive. Bryan did an excellent job fixing the plumbing issue (water heater and pressure regulator) at our house. They are my first phone call if I have a plumbing issue in the future!
1brennen1
I can't say it enough-the service and experience excellent! Our AC stopped working, and an appointment was promptly made to get it fixed. Josh was punctual, very friendly, knowledgeable, and skilled. Our thermostat also gave us trouble which he kindly helped to set up and get things running. He did a great job diagnosing and fixing the problems with our older unit and explained everything to us, which is something other companies won't always do. Pricing was very reasonable, and our AC is working again. We will definitely use the company again
Walt K
After 4 no show appointments by another plumber (without even calling to say they weren't going to show up), I found 5-Star Air through Yelp. A few messages back and forth to outline what we needed (a new gas fireplace hooked up), we had an estimate, date and time established. The serviceman showed up exactly within the window I was given, looked at the work to be done, quoted an exact price (by the way it was actually LESS than the estimate...that NEVER happens!) and got to work. The tech was totally professional and knew exactly what needed to be done. Few hours later we were enjoying our newly installed fireplace! Great job and many thanks to 5-Star Air. These guys are now our "go to" plumbers!! Follow up: the owner even called to be sure we were 100% satisfied with the job.
I'm not much of a review writer but trust me...if you find a good, reliable plumber you grab on to them and keep their number handy!
Katie Boardman
Our technician was very professional and helpful! He was able to determine the cause of our problem and fix our furnace quickly and get our heat back up and running, which was much appreciated! He was very knowledgeable and patient in explaining to me what needed to be done. I would highly recommend him in the future!
cathy Ratay
I would recommend this company to everyone who need help with their air conditioning or heisting system. Called them Sunday evening got bsck to me quickly and showed up Monday morning promptly. The repair person was friendly and very professional. I will be using tbis company from now on for maintenance on my heating and air conditioning systems. This is an exceptionally prompt processional and reliable company
C Ratay
YESH SHIR
My furnace went out and Steve showed up and had it back in service the same day, within 1 hour at a very reasonable price. Used this company when my hot water heater went out and received superior service this time as well. Will certainly be using 5 star again and will be referring them to my friends.
Great job and thank you Steve.
Tim Silvers
Call these guys for your service needs. I cannot recommend them highly enough. Dave is a skilled, honest, and pleasant-mannered technician. He had our AC up and running in less than two hours; it would have been less, but he was handling calls to the main office from his mobile that day, as well.
Another local HVAC company with a very good rating and reputation had previously sent a tech out that replaced the electronic board inside, but he took one look at the AC unit outside and said we needed a new unit. Then, that company priced out a new unit with labor between $4000 and $6000 depending on which new AC unit we wanted based on brand and SEER (efficiency) rating.
Dave came in and assured us he could fix it...that day. Parts on-hand. He replaced the parts in the AC unit. Then he looked at the HVAC system in the house and confirmed that the tech from the other company had not wired the system properly, so the furnace was not operational. Dave fixed that, too. Then he repaired the severed wire to the thermostat that the tech from the other company had cut.
For just a few hundred dollars, the issue was fixed. Instantly, my stress level decreased. The heat and humidity in the house dissipated and we were all comfortable. It didn't require thousands of dollars and a new AC unit, just someone skilled and honest enough to do the job right. Dave delivered! 5-Star gets a five-star rating from us. Don't bother calling the other guys. Call 5-Star!
Jeanne Williams
I want to take a moment to recommend 5-Star Air for your HVAC and plumbing needs. Within one week, I had issues with my water heater and my furnace. Through that experience, I have met Dave, Steve and Brian. Each of them spent time explaining issues to me and answering my many questions. Their integrity is obvious and their commitment to excellence equates to jobs done right the first time. Thank you 5-Star for your example of running a company that puts the needs of customers first.