Great Lakes Heating and Air Conditioning LLC

So upon a secondary service to my furnace a few things about my review will change. I kept hearing a whooshing sound, come to find out the viewing glass that had melted was set aside and never replaced, not to mention the condenser trap was broken and water was pouring into the bottom of my unit causing rust and water damage to the bottom panel. I also found out later that I could have used the Carrier warranty to replace the furnace for about the same labor cost rather than putting new parts into an old furnace. I don't want to judge, but it almost comes across as a way to keep money flowing in for repairs rather than getting to the root of the problem. Not going to recommend. I called 2 other service providers and they also stated that they would have just replaced the furnace. It would have cost about the same in labor however the parts would have been under warranty with a new unit. So now I'm out almost 1000$ picture is of the broken connection to the condenser trap and the water that pooled inside the furnace.

Chris is the best , i was told that i need a new Ac Unit from two other companies and will cost me $3500-4000.
Chris find the issue in 2 min and cost my just $70 highly recommended.

Paid to have a C wire installed. He said he ran out of time to finish and said he would return another day. I paid and he never returned, rejected my request to make another appointment and ignores all messages throughout the week. C wire that was installed does not even work and the tech accuses me of wanting a free thermostat installation. Address listed is also fake and brings you to the post office. A complete waste of time and money.

Don't waste your time and go with a reputable business

Edit: this is the right business. Don't try to pretend this is a false review. You took the money and ran.

The replaced my furnace and they were very knowledgeable of their work they knew right away that my furnace had a recall which saved me thousands of dollars they came sooner than scheduled to get my new furnace in since mine just quit and it was starting to get cold they were very respectful and polite and I would recommend them all day long they got my old furnace out and the new one in very quickly and it is warm and comfortable in my house again. Great guys!! Thank you so much great lakes heating and air conditioning. You are the best!!

Arrived early to diagnose what was wrong with my furnace the day after Christmas and it only took about 5-10 minutes. I had to wait one day for the part to arrive and they replaced that and got my furnace back to working in only 20 minutes. Very knowledgeable and friendly people.

Chris was great very professional replaced my furnace in one day would definitely call again in the future

Extremely knowledgeable and very professional.they went and got the part and installed it in less than an hour.I would absolutely recommend them.thank you Chris for your professionalism

We called and asked if someone could come take a look at our furnace because it wasn't kicking on. Chris was at our house within the hour, immediately found the problem, and repaired it - same day. Service was fast and efficient! Highly recommend Great Lakes for all your heating and AC needs!

Thank you for fixing my furnace in the winter and servicing my air conditioning this summer! Great experience with my new thermostat too. Would highly recommend!

Very nice guys and no smelly aura surrounded around them like they been working all day and they were... I appreciate not having to smell every one's else's mess NICE GUYS
AND THEY CLEANED UP MY MESS FROM PREVIOUS INSTALLATION THX