Comfort Generation

Great Company for your HVAC needs! Chuck & his team Installed a ductless unit and a HVAC unit in my home. The work was done seamlessly and professionally. My system has been running smoothly with no issues. It has been 3 years already (2018 install). Thank you Chuck and the team at "Comfort Generation".

I've had a great experience with them on sales and installation. Responsive, professional and punctual. Sales was prompt with questions, information and explanation when requested. The installation was scheduled in a timely manner, went very smoothly and the team was also helpful and answered any questions. I appreciate their professionalism and intend on signing up with them for their maintenance services as well.

Comfort Generation is an excellent company with tremendous efficiency and expertise across all departments. Their continued marketing efforts in the Lehigh Valley have promoted them to become one of the more popular HVAC companies around. In some cases popularity might breed complacency however this family owned business is determined to make a difference in the Lehigh Valley. Since 2017, I have purchased three heating/AC systems from them and all three systems have been installed within less than a week of the purchase agreement. Their service calls are also scheduled within 24-48 hours of your request. This is customer service at its best. I highly recommend them for your HVAC needs.

This company is the real deal. I used them to help me fix an issue I had with my HVAC system. They were very professional and on time in their responses and service. And they also gave me all the options available to correct the issue. I appreciate being given all the options and information to make the best decision. I'll be using Comfort Generation again!

Chuck and Comfort Generation have been my preferred HVAC company for 5 years. My Townhouse on the west side of Allentown required a yearly inspection. The Techs that came out were always friendly, on time, and polite. Great to deal with and a fair price. Now I'm in a new home in South Whitehall with an oil furnace. Chuck came out personally to help me when we ran out of oil. They are the best!

Chuck the owner and Mike the tech were both great to deal with and the pricing was fantastic as well....service couldn't have been better and they worked with me on my stringent timeline. Thanks guys I'm sure to use you in the future!

Fantastic experience start to finish! I've had Comfort Generation service my current system for years, so when it dies for the 5th time we finally made the decision to replace the whole system, heating and air conditioning. Chuck Williams made suggestions and explained everything making the process quick and easy. We used the financing option for our new Lennox system - very affordable monthly payments. Cori & Kevin installed the system less than 2 weeks later and were so neat and efficient you couldn't tell a major system had been replaced! We can definitely tell the difference in our air conditioning. We're looking forward to cool winter to test out the heat! I would recommend Comfort Generation to everyone.

Comfort Generations rating should be a 10. I have had the pleasure of service through Chuck, Tony, Adam and team. Each time the degree of professionalism, ability to execute in a timely fashion and communication rises to yet another amazing level. They possess old fashioned, family courtesy that frankly was missing in previous companies. I trust them immensely and will continue to refer them to an and all who require heating and cooling residential and commercial repair and installment.
Thanks always guys.

Buyer beware. I purchased a used unit from them and they said we can certainly install it for you, make the box for you, and charge it for you. I understand there was a delay with the entire pandemic but when you call them to follow up for three weeks and they keep telling you oh he said he will email the info and it's been over a month with no response. To me that is the perfect example of a business not to deal with with. Not to mention very unprofessional. I would never recommend this place and have informed many of my friends and clients to stay away.

This is my first review, ever. I normally don't post reviews, but my experience was so unpleasant I felt others should know. The one star rating, is because the ladies who answer the phone are polite and courteous and appear helpful. I called with an air quality issue, musty, damp, foul smelling air blowing through the house. The next day a tech came out and was very thorough. Checked unit, and thought it was too big, cleaned the coils and then he measured windows and told me he would contact Lennox for a load calculation. I was charged 130 dollars for the service call and cleaning (which I felt was reasonable). However, since then I have called about 5 times over the course of four weeks (granted Christmas and New Year's was in here) I was told three times, that I would be contacted the next day. No call came in. Finally, I was contacted two days after my last call, an entire month past the techs initial visit. I was informed my unit was the proper size and a UV light should be installed. I was then told that I would receive a quote the next day. That was last week, and still no word. I am disappointed as all the reviews were excellent for this company, and I chose them for that reason. Originally it appeared I would receive the same level of service. Unfortunately, my family has been breathing dirty air, for a month while we have received little help from comfort generation. Very disappointing.