Douglassville Mechanical Inc

3½ year old new AC system stopped working Thursday night. Called Friday morning before 8 AM opening. Still waiting for a return call at 9 PM on Saturday... So much for 24-7 service.

I called the emergency line at 8:10 on Friday when I saw one of their trucks across the street from me. The technician on the emergency line told me he could fit me in Monday morning (!) but would call me right back after checking to see if the tech in my neighborhood could help me. Never called back.

In conclusion, they installed bad equipment, provide little to no "24-7 emergency" service, and I still haven't received a return phone call...

Only giving one star because I can't give zero. I guess my two children and I will just wait here in our 96° home until they feel like providing service...

My heat failed in the middle of the night, I called Douglasville Mechanical in the late morning, they called me back promptly, they were here quickly, Duane was so courteous, polite & professional. My heat issue was taken care of & I had heat again in about an hour. Thank you so much!! 👍

I was referred by a family friend that had nothing but wonderful things to say about the company. I called and they were able to come out the very next day to look at the problem. They came out wrote me up and the unit was running a few days later. I was pleased with my experience and have since passed their card along to other people, who have thanked me for the referral

9 Days in a HEAT WAVE!!!!!!! That's how long I have to wait from the time I called them to my scheduled install date. Good thing it's only 89 degrees inside my house!!! Customer Service is DEAD!!!

This company really cares about the quality of their work.

I use Douglassville Mechanical for all of my heating and a/c needs. The service is always the best ! Dave and his crew are always friendly and very reliable.

Awesome teamwork! Always recommend this company for all your comfort heating and cooling needs 😉

I never got a call back and one of the guys is a neighbor 2 streets over thats why i called them

Used them several times for HVAC and appliance issues...no issues.

Fast response time, and dedicated employees!