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Mechanical Monster HVAC & Refrigeration Reviews - 38

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alene Young

Mechanical Monster came to us in an emergency situation and stayed late into the night to make our heater work until they could replace it. They then installed a completely. Ew furnace and central air for us and we love our system! The staff were friendly, cleaned up after themselves, and made sure to follow up after the work was complete. Highly recommend!

Jim Catalino

Matt was little late but went to work and had our gas fireplace working like new in in less than 2 hours. Disassembled the whole unit and completely cleaned it then reassembled the whole thing. Highly recommend this company for this type of services. Jim C.

Christopher Bluem (C2 Property LLC)

In August 2018 I was in a jam. A/C went out in 90 degree heat on a rental in Philly. They answered the phone at 9:00 PM, and were out the next day by the time the tenants got home from work. They didn't try to tell me I needed a new system. They fixed it for a very reasonable price, when many companies would try to sell you a whole new system. I've used them ever since. They even explain to you the more technical aspects of what they are doing. They are fair, they perform high quality work, and operate a very professional business, you can't ask for anything else.

Daniel Pirani

I needed a replacement furnace and air conditioning unit. The first visit was from a representative who clearly understood and explained the issues with my 20 year old systems and who did not oversell the solution, which was the replacement systems. For the replacement work, the guys came and did the work with the minimum of fuss and disruption. It wasn't the cheapest solution but it was well worth paying for the expertise, lack of b.s., and quality replacement work. Highly recommended!

Melissa Stansell

If I could give MM 6 stars I would! We live in a very old home with very old systems. Jeff and his team have found creative ways to help us stay warm and cool within the confines our our family of five blue collar budget. When faced with equipment failures during extreme temperatures they have always been able to provide prompt solutions to our problems that exceed our expectations! Jeff and his team are just a phone call a way when my family is in crisis and I wouldn't call anyone else!

Barry Brock

So, a year later after Mechanical Monster worked on the heating of a house my wife and I watch over, we went over to the house and noticed we smelled a burning smell. Called an electrician (not monster, because it was a horrible experience dealing with them), and they noticed that when Monster installed the heater, they cut a bunch of corners and basically piggy backed the power to the heater to something else, which resulted in a FIRE. They compared to a Prius trying to tow a boat. The fire department had to come out here. Insurance won't pay for it because, guess what, Monster didn't pull any permits. So, we have to have the whole thing redone, and get the damage repaired. WORST COMPANY EVER. Also, don't respond with a "are you sure you have the right company". It was you, and I'll gladly prove it. Very lucky the owners are billionaires, so they won't pursue any charges for the faulty work done, but it's awesome (sarcasm) seeing my wife absolutely stressed over this. I'm begging anyone reading this, go a different route if you need work done. No idea why they have all these 5 star reviews.

theresa mc fillin

Mech Mobsters is a great company to do business with. They give you great service at a fair price. They are on time and respond quickly. I am Very satisfied and highly recommend them fir all your heat/ac needs.

Kathy Heckler

Postponed 1st appt. for estimate; never showed up for rescheduled appt. Then took almost 2 weeks and several phone calls to get the estimate. The icing was the over $4000 quoted for the job; my husband spent under $48 for the parts and it didn't take him long to install them. Kinda tells you they didn't want the job. Inreliable.

Alene Y.

Highly recommend Jeff and his crew (especially Rocco!) from Mechanical monster. They were professional, respectful, explained everything, and worked efficiently! I have already recommended him to many friends.

Mark Rice

Mechanical Monster came out to look at our mini-split system. They were on-time, thorough, and knowledgeable about our options. I would definitely choose them again. Thanks!

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