Service Now Heating & Cooling

Dangerous driver. Was side-by-side with one of their service vans but their lane was going to disappear so I accelerated to give him space to merge. Guy gunned it and tried to shove his way in were there was no space. I'm a firm believer that driving character and integrity (or lack thereof) carries over into the workplace and indicates how they will treat your home/property.

Stoner-looking dude. License plate: '212 MTY'.

I was referred to Service Now by Angies List, and they got back to me wanting 95 bucks to come out and tell me what was wrong with my A/ C unit. I called and talked with Kurt Wakefield, the general manager, and told him what I already knew was causing the issues, and he chuckled and told me "good luck finding someone to work on your unit", and ended the call. A total waste of my time, and his attitude was Anything BUT Professional. I intend to report this to Angies List as well. My advice, find someone else that cares to do your work, your money would be better spent elsewhere. Good Luck!

I needed a very small specialty part that hardware stores don't carry, so I went to Service Now. They not only had the part, but gave it to me free of charge AND gave me a ton of great advice on oil furnace maintenance and repairs. They clearly see the value in long-term customer relationships versus a quick buck. Next time I need service, I'm calling Kurt at this place. Highly recommended.

Just called the number and was meet with a jumbled "Servicnowcanyouholdplease" from some old sounding male. When I was confused in what was said he immediately shouted "SIR CAN YOU HOLD PLEASE". Annnd I hung up. Sad to see good reviews of professionalism and then experiencing the exact opposite. Good thing there are like 10 more places to call in the immediate area.

Friendly, prompt, professional, and affordable. Good experience.

Good guy. Told me he wasn't right person for the specific heat pump fix I needed and that I should find someone that had experience with that specific part of a large scale system. I appreciated the advice and honesty.

Very professional and polite

Best ever. Super helpful