Orbit Heating and Cooling

We contacted Orbit to install an AC at our house and we had a great experience from start to finish! We received three bids for the project and their's was very competitive and they were the most flexible, their customer service was great, and they answered all our questions. On installation day, they showed up on time and our installers Aaron and Emily were awesome. Couldn't be happier with our decision to work with Orbit.

Orbit was great to work with. They were very communicative, showed up on time, and did great work.

I am very happy with how my Daikin heat pump system looks and operates. They did a great job on the install, working around the oddities of my house. They managed to not remove any of the detail work on the outside of my house despite the tricky install.

Even though one of the jobs (installing a range hood vent) took a bit of extra time, the Orbit team finished it up and its working great.

Highly recommend working with them.

Communication and quality of work was outstanding. The new furnace and central AC unit Orbit installed has made such a huge difference in the overall comfort of our home, not to mention energy savings, that we wish we did this years ago. Well worth the time and money. Our project took a bit longer than they quoted, but that seems to be the case with all major house projects. Highly recommended.

Orbit provided great communication and great service. Though we called on the first cooler weekend in Autumn when everyone else's furnace was also malfunctioning, 😂 Orbit was able to fit us in within two days of calling. Emily, the repair technician, provided good communication, updating us on time of arrival. She solved the problem quickly and was professional and knowledgeable. We will definitely use Orbit again in the future.

I had never heard of Orbit, but found them on Nextdoor Neighbor with good ratings. I was so impressed with the whole experience and found them to be very honest and more than fair, which is generally not my experience these days with people who do work for me. I had called them for an air conditioning tune up/cleaning. Once Emily told me the bad news about my unit and what it would cost to replace it, I decided that I didn't want to spend money on a cleaning. Basically I have a rusted out drip pan and they no longer make parts for my unit. Unfortunately while Emily was removing part of the housing, a piece of my AC pump broke. She immediately came and told me what happened and said there would be no problem with the company replacing it at their expense. She continually mentioned how lucky she felt to work for a company who is committed to doing the right thing. She went to get the part and replaced it. I'm confident that it is a better pump than the one I had, and at no charge. All in all, she must have spent at least 1 1/2 hours on the job and they didn't even charge me for the call. Not only that, the owner talked to me at length about options the following day. These are good people folks and knowledgeable about their trade. Both thumbs up!!!

Owners Travis and Jenn are total pros who understand the big & small ways to provide extraordinary customer service. The onsite crew members were friendly, fun, punctual and hard working—a pleasure to have in our home. They installed an HVAC & Air Filtration system and worked doggedly to dismantle and remove our old beast of an oil furnace. I especially appreciate that they hire & refer women and BIPOC professionals in the field. And their social media presence is unparalleled—witty, informative, helpful and interesting. Orbit is a unique company and really stands out.

Contacting them during this summer’s intense heat wave, meant a bit of a wait for a house visit - but it was well worth it. We went over some options for a furnace replacement, and our guy explained the technical details in a way that regular homeowners could understand. Great company and service.

The Orbit team is responsive, knowledgeable, courteous, and common sense oriented. Our job was very small (basically a minimum) but they treated it with importance and made sure we got what we needed. Recent snow and ice disrupted original plans, but the Orbit team got things back on track quickly and easily. I would absolutely hire Orbit again for future HVAC needs.

We purchased a central air conditioning system through Orbit a couple of years ago when we bought our new home and it has proven a fantastic investment. As recently as a couple of days ago, I gave them a call because I had some questions about changing filters in light of all the smoke in the air right now and the woman I spoke with was extremely helpful. Highly recommend this company

We contacted Orbit after our ancient AC unit died on the first 90 degree day of the year. Travis was very responsive, honest, and professional. We weren't sure if we wanted an AC unit or heat pump, so he gave us several competitively priced options, and he was happy to answer all of our questions. Installation was quick and they did a fantastic job! Travis and his assistant made sure everything was working perfectly before they left, and they took the time to carefully explain how everything was set up. They even patched some duct work that had rusted through. We will definitely use Orbit Heating and Cooling again in the future!