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    Patriot Heat & Air Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Tricia Robertson Weber

    Mr Upton provided an informative consultation. Consultation was handled with great communication and clarification. Options were provided and discussed for making the most informed decisions.
    Patriot installed a gas line to switch out the electric range/oven and replace it with gas range/oven. In addition, they split an electrical circuit. Prompt, professional, and reasonably priced work provided for our home. Would definitely recommend and use again if needed.

    Karl Wheaton

    Where to begin, I've used Patriot for some basic maintenance a couple times before and they have always been great. I called them late one night because my unit stopped working and Alan offered to come out around 9pm, I declined as I had to get up super early. He came out the next day after a family member had some guy out to look at it and gave a second opinion on needing it replaced. This all happened on a Friday night, it was determined that we needed a new unit. They had to wait for a major part to get here and Alan brought 2 portable ac units out for us to borrow until they could come out. Monday morning at about 730 Brad and Zak showed up. Man these guys were super professional and awesome. They were here almost all day and went above and beyond on answering any questions I had while I kept bothering them. I had some other questions and Brad and Zak them came by the following day to show me some things on the unit. I cannot recommend these guys enough. To Alan and Willie, Brad and Zak deserve a raise and an extra paid day off this week! Thanks again guys!

    Cheryl Strobot

    I recently had the OG&E Home Energy Efficiency assessment done and Patriot Heat & Air performed the free AC Tune-Up included with the program. I was very impressed with the Patriot Heat & Air service. They were very courteous when scheduling around my work schedule and the technician was very polite, knowledgeable & thorough. He did a great job explaining the service to be performed and he was happy to answer any of my questions. I felt like he was very honest which is a winning factor in choosing a heat & air company for future repairs. He didn't even mind my dogs asking for a little attention. Thanks for the AC tune-up!

    Dallas Dixon

    My experience with Patriot Heat and Air was wonderful. My heater went out overnight. Sent them a message at 5 am. They sent someone out that day to look at my problem. Shawn diagnosed the problem and walked me through what exactly was wrong and his recommendations. There was no pressure or sales tricks. Very informative and helpful. They got me all fixed up and heater is back on! Definitely recommend!

    Weston Hininger

    Shout out to Brad from Patriot Heat & Air!

    Had my AC go out overnight, Patriot was quick to respond when I called them the next morning. They kept in touch letting me know when they would arrive and once here were able to get me up and running within the hour. Very professional and would recommend highly to any friends and family. Found my go to for any future maintenance needs!

    Jay B

    Brandon Nelson awesome technician, professional and personable found my problem quick and after replacing some busted pipes was very thorough to make sure everything was good. Overall I have used the company in the past and all the technician are awesome. Great company and employees.

    V A

    I was out of town came home on a Saturday night around midnight and my heater wasn’t working and the weather was in the upper 30s. I called 3 companies and their crew never responded back. After about an hour I was fed up and decided to try a 4th company. It rang and went straight to the owner’s phone who assured me he was going to personally call his on call person to come right away and if he was tied up he would personally come to my house. He got a hold of his partner Alan who was also arriving from an out of town trip and came straight to my house with his family in his truck. I was so impressed how they value their customers being out late at 1am and being quick to respond. I recommend them over all the other companies especially the ones that advertise on TV. Best service in the whole state and the price was reasonable even for after hours on a weekend night.

    Jenn Ransley

    You know that moment when you dread trying to select a company to do home maintenance for you. You dread the inconvenience, the financial conversations and the lack of understanding of what is needed, not to mention the time, the invasion of people in your home and the additional costs that aren’t ever planned.

    We’ve used Patriot heating and air for three years now. Alan and his team are unbelievable. They are trustworthy, clean, professional, courteous and understanding of all of the costs that accompany heat and air repairs.

    This year was our turn for two new units. Alan worked tirelessly to ensure that we had two new units placed at our house in the space of half a day. Not only was Alan clean, punctual and professional he worked with in our price range, time frame and knew the needs of the house. We would recommend Patriot heat and air for any home in the Oklahoma City area. We continue to refer Patriot heat and air to a friends, family and new customers.

    When the city inspector arrived at our house, he was aware of Patriot heat and air’s reputation and knew immediately that the work that was done was up to code and was done at an excellent level. He had no concerns and immediately signed off after inspection.

    Alan and Patriot heat and air also handle warrantees, code inspections and any necessary updates to our system.

    Thank you to Alan and Patriot heat and air. We will continue our service agreements for the foreseeable future.

    Lisa Raymond

    A couple of weeks ago I turned my A/C on for the first time this season, and discovered there was a problem. I have MS, and absolutely can't deal with getting too hot. I called Patriot, and they sent Shawn out that day (a very nice guy). He wasn't able to fix the problem due to parts, but he added freon and got things comfortable until the proper fix could be made. They got the part a week or so later, and replaced it. The weather cooled down and I didn't need the A/C for awhile. Today I called because it wasn't working again, and my house was getting hot. Patriot sent Dustin Browning out within an hour or so. He worked all afternoon and got me fixed up. Turns out there was a defective valve (if I understood correctly) in the part replaced, and they replaced it again at no cost to me. Dustin worked nonstop to get my house cooling as fast as possible. Not only did he work hard, but he also was a pleasure to have working in my home. All of the guys who have worked here have been very nice. I really appreciate the fact that April (at the office), and the Techs have been sensitive to my health condition and extremely responsive. With their concern and prompt service, they are my HVAC go-to from now on.

    Matt Hughes

    We appreciated the prompt call back, response in accessing our heat and air issues, why it failed and transparency in fixing our problems. After answering all our questions, we decided to replace our whole system and also have the airflow problem fixed also -"why original system failed'".Two other companies had came out before and just kept quoting short term fix of a R-22 system or complete replacement, but neither address why the original system failed. I appreciated the attention to our whole system and for making a window available for our installation quickly. They installed our system in the time frame stated and the installers, walked me thru all the airflow fixes, so I understood. The job was clean and professional and our office is nice and cold.

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