During the COVID-19 pandemic, Emerald was great about masking without our having to ask. They are professional, expert, and conscientious. They also schedule us quickly. We had complications with one repair and they followed-up & fixed 'em within a very few hours.
Update: we've relied on Emerald again, this time for the installation of a new AC & furnace unit. The installation team was great: professional, polite, & efficient. We're grateful to have a cool home in August in Oklahoma.
We placed a late-night call to Emerald after returning from vacation to a 92-degree house. We got a call back first thing the next morning, and the A/C was working again by mid-afternoon. Great service, friendly and professional staff, and we love that we're supporting a woman-owned business!
Emerald was fantastic. They were quick, professional and efficient. They even were able to get to my repair earlier than my original appointment which is a great thing if your air conditioner isn’t working!
We've been using Emerald for several years and the folks there are so helpful and generous with their time. They always explain what they're doing and give us tips on how to save money or better care for our heating and cooling systems. Every time they come out to the house, I learn something new! (Of course, they always do a fantastic job, too.)
Sarah is always professional. She is quick to assess the problem, let us know what is going on, & then get it fixed. She's very honest & up front & we never have to wait long to get an issue fixed. We are very happy with Emerald heat & air!
This was my first time to need HVAC services, and I was given a very positive referral for Emerald Heat & Air by a neighbor I trust. I was able to get an appointment and receive services quickly, the representatives and technicians were knowledgeable and professional and communicated what the issues were and how to resolve them clearly. I received a clear and accurate estimate of cost in advance of installation/repair services, and the technician notified me when they were on the way. They arrived on time, completed the work quickly, and left everything clean and in order. I will definitely go to Emerald Heat & Air for any and all future HVAC service needs, and I will absolutely recommend them to my friends.
Jennifer Spitz
Called at 4:00 pm, no heat! Techs had it fixed by 6:00pm! Techs were polite and explained the issue clearly. Great service!
Kevin Irwin
Emerald is great every time they come out. They’re quick and professional. Thanks for keeping our home comfortable!
James Zeigler
During the COVID-19 pandemic, Emerald was great about masking without our having to ask. They are professional, expert, and conscientious. They also schedule us quickly. We had complications with one repair and they followed-up & fixed 'em within a very few hours.
Update: we've relied on Emerald again, this time for the installation of a new AC & furnace unit. The installation team was great: professional, polite, & efficient. We're grateful to have a cool home in August in Oklahoma.
Vanessa Llach
Highly recommend! Repair technician Bobby and his colleague arrived and fixed the problem quickly and were very professional. Thank you.
Jim Sikes
Bobby came promptly after hours to fix a thermostat issue. Lifesaver on a cold night! Charge was very reasonable!
Lara Mayeux
We placed a late-night call to Emerald after returning from vacation to a 92-degree house. We got a call back first thing the next morning, and the A/C was working again by mid-afternoon. Great service, friendly and professional staff, and we love that we're supporting a woman-owned business!
Kristi Streebin
Emerald was fantastic. They were quick, professional and efficient. They even were able to get to my repair earlier than my original appointment which is a great thing if your air conditioner isn’t working!
Sarah Fox
We've been using Emerald for several years and the folks there are so helpful and generous with their time. They always explain what they're doing and give us tips on how to save money or better care for our heating and cooling systems. Every time they come out to the house, I learn something new! (Of course, they always do a fantastic job, too.)
Sara Prince
Sarah is always professional. She is quick to assess the problem, let us know what is going on, & then get it fixed. She's very honest & up front & we never have to wait long to get an issue fixed. We are very happy with Emerald heat & air!
Kristina Wyckoff
This was my first time to need HVAC services, and I was given a very positive referral for Emerald Heat & Air by a neighbor I trust. I was able to get an appointment and receive services quickly, the representatives and technicians were knowledgeable and professional and communicated what the issues were and how to resolve them clearly. I received a clear and accurate estimate of cost in advance of installation/repair services, and the technician notified me when they were on the way. They arrived on time, completed the work quickly, and left everything clean and in order. I will definitely go to Emerald Heat & Air for any and all future HVAC service needs, and I will absolutely recommend them to my friends.