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Alameda Heat & Air Reviews - 78

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Conrad Workman

Very happy with this group! I called Aaron at 10:15, had a diagnosis by 12:45, and fan motor replaced by 2:30!! Great Customer Service! My brand new tenants were just as happy as I was with the Alameda Heat & Air! Thanks Aaron and team, you saved the day! I highly recommend Alameda Heat & Air for all of your HVAC needs. Crossing my fingers that I do not need their great service in the future, but if I do I will not hesitate to call them again!!!!

Kalan Threlkeld

My heater stopped working and I started calling around for prices and when i called Alameda Heat and Air they offered the best price but that is only part of why im writing this review. I was so impressed by the professional work done and how nice and informing they were while successfully repairing my heater. I would recommend this company over any others that have worked on my house and i will be calling them back anytime i need a professional hvac tech again. Thank you!
Updated: Had a new problem this year with my AC unrelated to the heater and after calling around Alameda Heat & Air is still the best price i found and the work done is perfect. Thank you for your service and i appreciate the professional work done.

Raymond Hart

Was referred to Alameda H&A by a friend. Very thankful, Brian was very professional and very personable. Explained what he was doing and why. Very pleased with the whole experience. Will be using again and will refer to others.

Shawn Winfield

Our AC went out in the middle of the night. We called the main number and received a quick call-back from the Aaron who promptly headed our way. Fortunately, the issue was an easy fix and he had the part changed out in no time. The service-call cost was lower than other companies we had contacted and I felt the total cost was reasonable, especially considering the time of night! Aaron was very nice and professional. I would highly recommend Alameda Heat and Air! Thank you, Aaron!

Karon Betts

After using this company we will never use anyone else. They are efficient, professional, responsive, and knowledgeable. They are literally available around the clock. We are so thankful we were referred to them and you will be too.

Ahren

Alameda Heating and Air saved the beginning of our 2021! We woke up on January 1 with a nonresponsive heater in freezing temps. AH&A responded quickly (less than 30 mins) and was willing to work with us to for a non-contact job during the pandemic, which was a huge blessing. We are extremely grateful and we can't thank Aaron and the rest of the crew enough.

Corby Carter

I called for a late night fix, on a holiday weekend, and the on call tech came out and handled everything well. About seven weeks later, the same issue popped up, and the crew at Alameda Heat & Air proved what customer service centers on - the customers (and the techs). The handled my issue promptly and professionally, and helped me get warranty work on the parts from the first job. I’m definitely going to remain a return customer!

Judy Oliver

I called this morning with a non working unit. Technician came out very quickly, diagnosed the problem, then after explaining what was wrong, went looking for my parts, found and got them locally, and by 11am they were back with the parts to fix it. By 1pm my unit was fixed and cooling great! I had used Alameda before and found them to be honest and very professional. Nothing changed from then to now. I'm extremely impressed with their work and their professional way of operating.

Duston Hadlock

The best around. Called and got quotes through multiple companies to do a full install on a large remodel we have before I settled on these guys. They went above and beyond what I expected as this was a difficult installation. Alameda uses only the best equipment and their techs are top notch. Always answered the phone and had somebody out as soon as we needed it. I would highly recommend them and will never use another heating and air company! A++

Pamela McMinn

I had them install a unit in my mid 2016. I was given a very competitive bid. The employee who did the installation at that time (currently not with the company) cut a lot of corners. Thankfully my husband who is an electrician was trouble shooting the whole thing as new unit was not working any better than the old due to the fact certain things were not done. We had to call the owner out and walk him through the issues. Aaron was great. He made sure the issues were handled. The only issue he was unable to undo was that this installation guy decided without consulting us to change the vent sizes in the living room and small kitchen from 8" vents to 10" Vents. Those rooms are horribly hot or cold now, so I have to keep them mostly closed. I think it can be remedied, but will do so in the future. I will use Aaron again.

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