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ARP heat and air Reviews - 87

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aaron Lucas

ARP did a great job!! Charlie was referred to me by a friend. He was quick to respond, showed up on time and did a very professional job. Our family is very happy with the work he did. We will always use him and his guys in the future.

Gina Ivy

Quick and professional response for heating or air conditioner repair. We’ve used them for years and would recommend them for honest and attentive service. Fair prices and the highest quality work.

Shamon Pickens

We have been using Charlie for our heating & air needs for about 10 years now. He worked with us and our old units (25+ years) until it was obvious that they were no longer serviceable. Then he worked with us to replace our hvac system within our budget. He has coached us throughout the years on how to get the most out of our system, keep it running efficiently, and protect our investment. I would recommend using ARP Heat & Air for all of your HVAC needs.

john turner

Don’t hesitate to call this company!
He helped me SAME DAY!
I have a very old system. I turned on heater 1st time in 2020. When I returned home- my System frozen & My heater never came on. Bad batteries in thermostat & bad A.C. Junction stuck on ON...
He replaced actuator for A.C. to turn off A.C. Unit outside
VERY fair charge! He will order & replace original blower motor at very reasonable price. BEFORE IT GOES BAD & overheats I am very satisfied!
Don’t hesitate to call this company!
& keep good batteries in thermostat

Carol Bush

Charlie was a great contractor! He was very friendly and knowledgeable! He was on time and is available when needed. I will always use him from now on. He replaced my old heat and air system and did a great job. I am very pleased.

Patricia Haas

We've been using Charlie now for a few years and have never been disappointed. Always prompt, always respectful of our home inside and out. His honesty and advice have been on point. We've recommended him to others and they too have not been disappointed. Highly recommend you have ARP/Charlie as your a/c provider and please, please at least let him give you a second opinion especially if you are replacing your system. The big name companies charge you for their name, not necessarily for the right service, right product, right personal/professional approach. Charlie beats them hands down/no comparison.

Payless Auto Sales

Charlie was very responsive/great communicator and so easy to work with. He was on time, resolved the issues efficiently and did great work! We will definitely be using them again for future need!

Marcia Towle

We have used Charlie for several years now on repair of our old cheap a/c unit and he kept telling us that at some point and time that we will need to replace that unit because the builder installed a under sized unit when the house was built. Charlie was never overbearing or pushed us to spend the money right now and just came out to fix our unit when it would freeze up at the most bizarre times. Summer of 2020 it went out again and we decided to replace our heat and air and Charlie was outstanding! He gave us a very fair quote and even told us about an incentive that ONG was giving and provided us with the all the information that we needed to get the paperwork completed. After the unit was installed we had issues with it not cooling the house like predicted and Charlie came out every day for 3 days to make sure we were happy and come to find out the unit was not set properly from the factory and he did an outstanding job of getting this resolved. We could have not of used anyone else and been more satisfied! Charlie it was our pleasure to have you help us out! You are the definition of Honestly and integrity. I look forward to using your expertise in the future and I would highly recommend you and your service to anyone I know! Thank you!!!!

Ron Gosdin

Charlie answered the phone himself, asked questions to narrow down my issue, and was able to come by, same day, and resolve the problem. Very friendly as well.

Mary-Lynn Dubray

We've been using Charlie now for quite a few years, originally to service our old HVAC system, then to change out our entire system last year and we continue to use him for preventive maintenance of that system. He responds promptly, is always pleasant and respectful to us and our home and we know we can be count on him to provide an honest evaluation, spot on advice and excellent service. I highly recommend you have ARP/Charlie as your HVAC service provider and his should be the first number you call when seeking to replace your system. Charlie beats those big name companies every time in that he'll recommend the right service and best products to meet your individual needs.

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