Highly recommend over many local competitors. I had an issue I was 90% sure what the cause of my AC unit not kicking on (capacitor), called a larger competitor first who came out and diagnosed so many problems and presented a $7k repair bill as the repair option, or a $6.5k new system replacement. Didn't believe the competitor's technician, called Biff's after a personal recommendation, and worked with Mark who confirmed my initial suspicions and didn't try to sell me on replacing old but working parts.
Woke up with no heat and a freezing house, and of course its Sunday. Called a couple "24hr" places and got the run around. Got ahold of Biffs and was able to get service in a short amount of time. Mark showed up and was very friendly and knowledgeable. He took the time to explain what was going on and how he was fixing it. Biffs will forever be my go to for all my heating and cooling needs. Thanks Mark for help and amazing service.
I made a last minute call and before the end of the day Biffs sent one of their service men.THe gentleman spent at least 45 minutes, took a picture and drew a diagram of the problem and suggested a plumber to call. He did all of this and didnot even charge me for his time. THANK YOU BIFFS for all your past service. In todays world it is extremely unusual not to be charged for a service call.
I always trust them to give me a fair quote. The service is quick and reliable. Have dealt with them for many years and always had a good experience. Excellent company!
Eren Demiray
Highly recommend over many local competitors. I had an issue I was 90% sure what the cause of my AC unit not kicking on (capacitor), called a larger competitor first who came out and diagnosed so many problems and presented a $7k repair bill as the repair option, or a $6.5k new system replacement. Didn't believe the competitor's technician, called Biff's after a personal recommendation, and worked with Mark who confirmed my initial suspicions and didn't try to sell me on replacing old but working parts.
Dean Jones
Woke up with no heat and a freezing house, and of course its Sunday. Called a couple "24hr" places and got the run around. Got ahold of Biffs and was able to get service in a short amount of time. Mark showed up and was very friendly and knowledgeable. He took the time to explain what was going on and how he was fixing it. Biffs will forever be my go to for all my heating and cooling needs. Thanks Mark for help and amazing service.
Kathleen Moore
I made a last minute call and before the end of the day Biffs sent one of their service men.THe gentleman spent at least 45 minutes, took a picture and drew a diagram of the problem and suggested a plumber to call. He did all of this and didnot even charge me for his time. THANK YOU BIFFS for all your past service. In todays world it is extremely unusual not to be charged for a service call.
Debbie O'Donnell
I always trust them to give me a fair quote. The service is quick and reliable. Have dealt with them for many years and always had a good experience. Excellent company!
Renata DiGirolamo
Adam did a great job and he was very professional!
topcat Davis
Been dealing with Biff more then 10 years excellent service
Kathe Hupp
Awesome people... outstanding work...thank you Mark